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My canon mx310 wont allow me to send a fax, it says 'waiting for report' when i press send.

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  • farrow Jun 09, 2008

    my Canon Pixma MX300 won't allow me to send or receive faxes. It says "memory receive mode" and "waiting for report" . I can't get it to clear these and I therefore can't get it fax.


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I have the solution for this problem. You need to go into your fax settings, and adjust the RX Settings. There is an option there to "print if no ink" and you set that to YES, and it will spit out the pending report that is preventing you from sending faxes.

Posted on Sep 16, 2008

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It printed the report but it still won't let me send a fax. Just bleeps and shows "Black Ink Low". Should be able to send a fax whether the ink is low or not??!

Posted on Apr 05, 2010

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I have the same problem and it is either because you are using recycled ink cartridges or you have "low ink". You will probably reply that you can make copies and print from the computer (logic is missing here). I can only solve one of the problems and that is to print out your faxes received in memory.

1. Press "menu"
2. Fax Settings will appear. Press the + key once
3. Memory reference appears. Press ok
4. Documents in memory will appear with a number and you can print them out one by one.

Now, if I could just get past the "waiting for report" error...
Can anyone help?

Posted on Jun 24, 2008

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