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My canon mx310 wont allow me to send a fax, it says 'waiting for report' when i press send.

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  • farrow Jun 09, 2008

    my Canon Pixma MX300 won't allow me to send or receive faxes. It says "memory receive mode" and "waiting for report" . I can't get it to clear these and I therefore can't get it fax.

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I have the solution for this problem. You need to go into your fax settings, and adjust the RX Settings. There is an option there to "print if no ink" and you set that to YES, and it will spit out the pending report that is preventing you from sending faxes.

Posted on Sep 16, 2008

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It printed the report but it still won't let me send a fax. Just bleeps and shows "Black Ink Low". Should be able to send a fax whether the ink is low or not??!

Posted on Apr 05, 2010

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I have the same problem and it is either because you are using recycled ink cartridges or you have "low ink". You will probably reply that you can make copies and print from the computer (logic is missing here). I can only solve one of the problems and that is to print out your faxes received in memory.

1. Press "menu"
2. Fax Settings will appear. Press the + key once
3. Memory reference appears. Press ok
4. Documents in memory will appear with a number and you can print them out one by one.

Now, if I could just get past the "waiting for report" error...
Can anyone help?
Rjams

Posted on Jun 24, 2008

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1 Answer

I have a separate fax line for my Canon MX310. It goes into fax mode but noting happens. I also cannot receive faxes.


The only reason to call the phone company is if you're not getting a dial tone on that line. Otherwise, have you shut down the printer and tried to reset it to factory defaults. To do that, follow the instructions below:
  • 1 Switch the Canon MX310 off using the "Power" button, then push the "Stop/Reset" button on the control panel. Hold the button down for about five seconds.
  • 2 Push the "Power" button while holding "Stop/Reset." Hold down both buttons for five seconds.
  • 3 Release "Stop/Reset" while holding down the "Power" button.
  • 4 Push "Stop/Reset" twice while continuing to hold the "Power" button. Release the "Power" button. The power light will turn green.
  • 5 Once the light is steady green, push "Stop/Reset." Wait about three seconds and push it again. Wait three more seconds and push it one final time, for a total of three times. The power light will turn orange.
  • 6 Push the "Power" button, then lift the MX310 cover open.
  • 7 Remove both ink cartridges and wait 10 seconds. Replace the cartridges and close the MX310 cover. Wait 30 seconds.
  • 8 Push the "Power" button. Wait a few seconds to allow the printer to fully power down, then switch the Canon MX310 back on using the "Power" button.
  • Good Luck Mark

Feb 20, 2015 | Canon PIXMA MX310 All-In-One Printer

1 Answer

On my Canon MX310, the display says "Waiting for Report". Fax Memory is clear, but the In Use/Memory light stays on.


Try this step ... found it on Canon's website

Issue: ERROR LCD: WAITING FOR REPORT
Solution: Set [AUTO PRINT RX] to ON (MX300 / MX310)

AUTO PRINT RX When [AUTO PRINT RX] is set to [OFF], incoming received faxes will be temporarily stored to memory and transaction reports (TX, RX and Activity) remain in memory. The default setting is [ON], which means incoming received faxes and transaction reports will automatically print. The fax machine will not automatically print a received fax and will store it in memory in the following conditions.
  • Ink is low or has run out
  • The paper size and type is not set correctly
  • Paper has run out
  • The Output Tray is closed
To set AUTO PRINT to ON, please follow these steps.
  1. Press the <FAX> button to enter the Fax menu.

  2. Press the <Menu> button. [FAX SETTINGS] is displayed

  3. Press the left or right arrow button to select [RX SETTINGS] , then press <OK> two times.

  4. Press the left arrow to select [ON], then press <OK>.

    Note: When AUTO PRINT RX is set ON, a sub-menu will appear to PRINT WHEN NO INK.

  5. At sub-menu PRINT WHEN NO INK, decide if you'd like the machine to continue to print incoming received faxes if ink is low.

    CAUTION: When this option is set ON, the fax machine will not monitor the ink level of the ink cartridges. If ink is low or out, received faxes will print with streaks or blank. Furthermore, once the fax is printed, it will be deleted from memory.
    1. To print received faxes when ink is low or out, press the left or right arrow to select [ON] and then press <OK>.
    2. To store received faxes in memory when ink is low or out, press the left or right arrow to select [OFF] and then press <OK>.

  6. Press the <Stop/Reset> repeatedly to return to Fax standby mode.

Nov 17, 2009 | Canon PIXMA MX310 All-In-One Printer

2 Answers

How do you print a fax report? HELP! URGENT!


1 Press the FAX button, then press the Menu button.
2 Press the < or > button to select PRNT REPORT/LIST, then press the OK button.
3 Press the < or > button to select ACTIVITY REPORT, then press the OK button.
The Activity report is printed.

Oct 31, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

How do I print an Activity Report for faxes sent on the Canon Pixma MX310?


Hi ...

The fax machine prints an activity report automatically after every 20 transactions. To print a report manually, follow these instructions:


1 . Press <FAX>, then press <Menu>.

2 . Use leftright.gif to select [PRNT REPORT/LIST], then press <OK>.

3. Use leftright.gif to select [ACTIVITY REPORT], then press <OK>. The ACTIVITY REPORT is printed.

Don't forget to vote if this helps ... Cheers :)

Aug 02, 2009 | Canon PIXMA MX300 All-in-One Printer

1 Answer

Cannon MX310 - Fax - Waiting for report


I had the same problem.

My INK Level was Low and I had the setting "Fax Setting -> RX Setting -> Auto Print ON -> Print when no ink OFF", and so the report would not print due to the ink level being low.

Solution:
Configure "Fax Setting -> RX Setting -> Auto Print ON -> Print when no ink to ON", and the report will be printed immediately, and the message will disappear.

Jan 20, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

I want to have the MX310 to answer on 4 rings


Change the ring count 1. Press the <Menu> button repeatedly until [FAX SETTINGS] is displayed.
2. Use the [ left.gif] or [ right.gif] to select [RX SETTINGS] then press <OK>.
3. Use the [ left.gif] or [ right.gif] to select [ RING COUNT] then press <OK>.
4. Use the [ left.gif] or [ right.gif] to select the desired number of rings. Press <OK> then press <Stop/Reset>.

To print the Activity Report, Coded Speed Dial List, User's Data List or Memory List: 1 . Press <FAX>, then press <Menu>.
2 . Use leftright.gif to select [PRNT REPORT/LIST], then press <OK>.
3. Use leftright.gif to select the desired report, then press <OK>. The report or list is printed.

Try to download the manual

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=334&modelid=15603#DownloadDetailAct

I hope it helps!!!


The TX Report and RX Report print upon transmission or reception offaxes depending upon the settings made in [FAX SETTINGS->TXSETTINGS->TX REPORT] and [FAX SETTINGS->RX SETTINGS->RXREPORT], respectively

Dec 08, 2008 | Canon PIXMA MX310 All-In-One Printer

2 Answers

MX310 Canon


Is your call waiting on? take it off and see what happens.

Sep 17, 2008 | Canon PIXMA MX310 All-In-One Printer

6 Answers

Help with setting up my cannon mx310 fax machine.


here http://www.generalmanual.com/Printers/Canon-PIXMA-MX310-Office-All-In-One-Printer.htm you can download (under "download now" near the bottom of the page) the manuals you have lost.

Hope it helped you!

Dont forget rating.

Thx.

Jan 19, 2008 | Canon PIXMA MX310 All-In-One Printer

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