Hi, my daughter has put a number into her mobile phone to lock the keypad, and she can't remember the number so we cant get the phone off keypad lock. Have you got any solutions apart from taking it into the shop, as we are out in the country and wont be in town for 2 weeks. Cheers
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You will have to reset your mobile phone back to factory default settings.
BUT FIRST.......................Look up in your phone manual for the code for your phone.
If you have not got it then you will have to get it off the net via the samsung website under ..............................samsung gt-b3310 unlock codes or samsung gt-b3310 factory default settings, you will need to remove your battery and make a note of your serial number and any codes on the reverse of the phone then replace the battery again.
the problem might be it would have asked PUK code or PIN code and ur daughters would have tried some random number. thats why ur mobile has been totally locked. its better to get the PUk code from ur mobile service provider.... pls rate me
Many people never program a password code to "Unlock" this phone, but can lock themselves out by pressing the # key for more than three seconds. I know, it happened to me when I was out of town and needed the phone to work! Anyway, press the button to the right of the large round button at the top of the keypad, you will get a prompt to enter the four digit "Unlock" code. The default from Verizon, and most likely the factory default from LG, is the last four digits of your cell number. Did this work for you too?