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Rotisserie won't stay lit

My Jenn-Air (model #720-0336) grill is brand new and I just tried to use the rotisserie burner and it keeps going out after it gets hot. It does not re-lite by itself...right??? I am so frustrated as people are waiting for my first chicken cooked this way. HELP!!!!!!!!

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  • Anonymous May 26, 2008

    Mine stays lit for 5 mins, then goes out. Relight it and it does the same thing all over. It's also a Jenn-Air (NexGrill)

  • Anonymous May 27, 2008

    When I first light the rotisserie burner it starts fine and heats up initially without an issue. When I return to check the grille the burner will be out. You can relight the burner but it quickly goes out once you release the knob and the igniter. I have adjusted the thermo-couple but it does not seam to help. Once the deal, has anyone fixed this before?

  • kjeakman May 29, 2008

    Mine has the same problem. it works for a few minutes and then goes out. Then it won't stay lit at all.

  • Anonymous Sep 26, 2008

    my new kenmore grill is doing the same thing

  • drgreg411 Dec 21, 2008

    Rotisserie will not stay lit



2 Answers

I bought 4 electric grills by Ducane the model is "take it or leave it" after continuous use of the grills of about 6 months the electrical connection and the heating elements were burned and i cant find the parts i need for this model of Ducane , I can't call the company it self to ask for assistance because they have subcontracted all parts and services to other companies and these companies that I have called they don't carry any parts for the electric grills only gas . If any one can help me i would appreciate it a lot as I depend on these grills for my part time work.
Thanks in advance

Posted on Sep 19, 2008


With our Kenmore, you need to increase the gas flow another 1/4 turn once it's lit.

Posted on Jun 05, 2008


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Have a home depot ducane 5 burner. just replaced burner tubes. have never used the rotisserie burner on it before. it lights but won't stay lite after releasing knob...any suggestions? Thanks

Infrared burners requite that the gas control knob be held in for 2 minutes or so, to allow the thermocouple on the infrared burner to heat up completely. If it's windy were you are, the wind can blow the burner out, while trying to light it. That's why it has a thermocouple on it, to stop the gas if the burner goes out. All cooking on the rotisserie is doon with the lid/hood closed, at temperatures around 250 degrees F. Once the infrared burner turns bright red, release the control knob.

Hope this helped you to get it lit. Thanks for choosing FixYa.

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Try removing the cover on the back of the grill hood and finding the orifice for the rear burner. Check to see if the orifice is plugged.

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From what you are describing, it sounds like your rotisserie burner may have a bad thermocouple. You can order the parts from Viking, the igniter for the left main burner will require you to remove the front panel to replace, but is fairly straight forward after that. To replace the thermocouple, you will have to fish it down from the burner and under the grill to behind the front panel, not hard, just time consuming.

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I have a stainless steel Ducane BBQ with five burners plus side burner and a rottisserie burner , which does not work. It is approx 5 years old and I have never used the rottisserie till last week. I have...

Since you've never used it. It may simply be a case that the infrared rotisserie burner is dirty and clogged with grease from cooking on the main burners. In addition, the Thermocouple and the igniter for that burner may also have a grease build up. In which case it won't allow the burner to light.

The electronic igniter that lights the main burners, also ignites the the rotisserie burner. Are you geting the click noise on the main burner igniters? If not, the battery in the igniter button needs to be replaced. Be sure to take note of the way the old battery is facing, when you unscrew the igniter cap. Because, that's the way the new battery should face.

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Please rate my answer 4 stars if it helps.

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