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The first question is whether your change of service provider really has any connection with your new lack of range. If your new cable modem contains a wireless router, it's possible it is interfering with your old router. You only need one, so in that case you should remove your DLink and configure your wireless cable router to your satisfaction. Otherwise, you may have coincidentally picked up a new source of interference; you may want to change the channel on your DLink router to see if that improves your range. The third possibility is that your DLink radio is going sour with age -- it happens -- and may simply need replacement.
Its quite likely that the router is not connected to your computer wirelessly. Which means, your wireless card is not picking up a IP address.
I would suggest two thigns
1. In your wireless utlity , try to repair the connection.
2. Check if you have a static IP address. If you do, remove it.
Hope this helps
You may have been hit by lightning or power surge which knocked out one or 2 ports. If the WAN port is out you may still be able to use your router as a hub provided your modem can be configured as a router (many newer ones can) . Connect one of your working LAN ports to the modem and others to your computers.
Get a extender at radioshack or local computer store. If your walls of your affice are concrete I would recommened that you more your wireless router out of that room and run a longer ethernet cable to help the signal out.
This can be a problem with the wireless settings of your router, that is configured correctly, if you know how to access the router setup page that's where you can configure and check all the settings and also change some settings of the router in order for it to work and provide wireless signal, but if you're not familiar with better call Dlink so one of their tech support can walk you through with that process.....
Try restarting the D-Link modem and if that doesn't work that means you have it hooked up wrong in that case you're going to have to call Tech Support for D-Link or you Internet provider. Hope this helped =)