Our unit runs ok but no water comes out so the basement is starting to get a musty smell. How do you take it apart and see if it's clogged up or something, I cleaned the filter and that didnt work. thanks for any help
An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 100 times.
Re: doesnt take any water out
Most dehumidiers have a "Frost Guard" thermal protector on the condensor coil. This protector will turn the compressor off should the temperature fall below 65 degrees in the basement. The condensor fan will still continue to run anticipating the restart of the compressor.
Hence, 3 things could be wrong.
1. air temp.of basement is too cold
2. Frost guard could be faulty
3. Freon leak in condensor coil.
Assuring that basement temp. is above 65 degrees is about all you can do unless you have it checked out by a technician.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Barbara, are you running the unit in a continuous mode (i.e Using a hose to drain the unit)? Or is the water draining into the water collection bucket?
If you are not using a hose for continual drainage, the fan will not run constantly. It requires that, for continual operation.
Also, you may have the humidity extraction level set to high. Lower it to 35%. Also, remove and check the air intake filter, as it may need cleaning.
Dehumidifiers that are not Low Temp models have a difficult time operating in basement applications. Because the air temp at floor level is colder than at shoulder level. At temperatures between 40 & 60 degree F, regular dehumidifiers struggle to keep up. Raising it up off the flow on to a sturdy table, counter top, etc that can handle the weight of the unit, plus a full bucket of water can really help.
I hope this was of assistance and thanks for choosing FixYa.
If the room temperature is close to 60, the coils may be frozen (completely encased in ice). If this is the case, move it where the water can drain off - about 1 gallon which may NOT run into the drain bucket. I out mine over the floor drain. Turn off and it will defrost over night. Only specially made dehumidifiers work below a room temp of 60 degrees (the temp of a basement in winter). Does it need to be running? A digital humidity sensor from Radio Shack is cheap and may tell you the humidity is OK - only 50% or less.
I thnk you are expecting too much from your machine. DO NOT RUN IT WHEN IT IS FROZEN!
This is what I would do. Slow down the process. You shuld be agle to select the % humidity you seek. Set it high, say 90. Get another fan in your basement working to sirculate the air. When your machine has achieved this goal without excessive running and freezing, go to 85% or 80%. It may help if you direct a small fan at the coil that freezes.
Are you certain your machine drains properly? Hose to a sump pump? Is the sump pumping properly?
And lastly, you may want to add a second machine. I operate two in my basement and they keep it 50% in the summer. My basement is about 4000 cubic feet.
dehumidifier for sure!, usually a small 200$ unit will do the job. you can even hook a hose to one to drain it so you dont have to empty the bucket all the time. as for your house, when its raining hard outside, walk around you house and see if there is any areas where water is going in beside a wall. also long eavestrough pipes away from the house helps alot