Question about Kenmore 96212 / 96214 / 96219 Electric Kitchen Range

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While using kenmore 790.9621 smooth top range,oven and 2 burners all quit working at same time.Clock and lights working and left front burner heating some but doesn't glow red when on set on high.Dual burner on front right and rear burner right doesn't heat at all.oven stopped working,broiler doesn't work.

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It appears your Ignitor has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.





Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Posted on Oct 01, 2010

Testimonial: "Thanks for your answer. I've been upside down with this thing! I put a new 4 prong 40amp cord on it and it looks like it solved the problem. Thanks "

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Posted on Jan 02, 2017

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SOURCE: Unable to use either the oven or the broiler of

Can you smell or hear gas when you try and ignite the oven or broiler?

Posted on Jul 09, 2011

onthejob5130
  • 640 Answers

SOURCE: Broiler burns but the bottom

check that ignitor because it orange means nothing ,if it looks ashey whitish,,thats a bad igintor...for the top of the stove the burner,,if you see a good spark,,check and see if the burner is not blocked by a crunb or some food stuff..stick a pin in the small orffice/

Posted on Aug 29, 2011

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