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Phaser 8560 error code 09.038.46:57005 - Xerox Phaser 8560MFP Laser Printer

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5 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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pineworks
  • 4041 Answers

SOURCE: Xerox Phaser 8560 - error code 09 037 45 108564

Hi there

That's a ink loader error, due to the 8200 ink stick; to fix it:

- Power down the printer.
- Hold the back button and the info button at the same time, without letting go, power up the printer.
- Keep holding down the buttons until the XEROX logo comes fully to the center of the screen, keep holding for 2 more seconds, then let go. I'll take about a minute or two for the Diagnostic screen to come up, the display will turn blank and black.
- When the Diagnostic screen comes up go to down to the Function or Exercise option, there will be an option that says "clear ISC faults" it'll ask you to press OK to confirm, after you do then you will exit Diagnostics and the printer will reboot.
It should be fine until it happens again. Until all the 8200 ink is gone you will probably be doing this a few more times. Also make sure the 8200 ink is not jammed inside the ink loader, if it is then you have to un-jam it some how.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.

All The Best: Pineworks

Posted on Mar 02, 2010

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  • 2072 Answers

SOURCE: xerox phaser 8560 ERROR: 09, 038, 46:15112

Yep. One of your ink sticks is stuck in the ink loader and not advancing down to the bottom of the ink loader.
Look where you add the sticks, I think off hand that .46 means its a black stick, but anyway, one stick is broken, cracked, twisted or otherwise for some reason not sliding down the loader.
If you have to remove them, take a screw, a drywall screw is best to twist into the ink block and slide it back and out to reload.

Posted on Dec 21, 2008

StevenC82
  • 160 Answers

SOURCE: xerox phaser 8560 error 09:038:46:25836

That error code indicates a problem with the ink loader, 09.038 is the black chute. Make sure you are using genuine Xerox ink sticks and that the chute is clear of debris. Next enter Service Diagnostics mode by powering on the machine and hold the back and help buttons at the same time as it boots until it says it is beginning service mode. Once the menu is displayed, go to function, clear ISC Fault and press OK. If this hasn't fixed the problem you will need to replace the ink loader, part # 133K27771. You can buy one here. I will be making a video on how to replace this part later this week, if you need it let me know. - Steven

Posted on Apr 13, 2011

  • 50 Answers

SOURCE: During its warming up cycle,

Here's what the service manual has to say:

9,035.43 through 9,038 (8500/8550/8560 only): Ink count sensor flags are
stuck after melting 2.5 ink sticks. The following codes are recorded: 9,03x.41,
where x= 5 for cyan, 6 for magenta, 7 for yellow, and 8 for black.
Features on the bottom of genuine Xerox ink sticks actuate the Ink Out
Sensor located at the forward end of each ink channel of the Ink Loader. The
sensor indicates the passage of ink to provide a count of ink consumption.
Damaged or non-genuine ink sticks may not reliably actuate the sensors. This
can lead to false Ink Out messages as well as Ink Stick count faults. Using
8400 model ink in a 8500/8550/8560 models will also cause 9,03x.4x ink stick
count faults.

Posted on Jul 18, 2011

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Whit
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