Question about Whirlpool Duet GHW9150P Front Load Washer

2 Answers

My washer doesn't want to drain - tells me "suds" even using HE or no soap at all. Seems like the fabric softener doesn't want to dispense either. I took out the soap/softener/bleach dispensing apparatus to rinse - could that be the problem?

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Hello,

Welcome to FixYa.

The "Sd" or "F21" on your model of washer indicates the machine has detected too much soap or a obstruction in the drain process.


Chances are the pump itself is being obstructed by debris or some other foreign object as opposed to being faulty, although the faulty pump can`t be ruled out...yet.

This is also the reason for the "suds" message.

Here`s how to check it and clean it...


Though it being full of water may make it messy. A wet-dry shop vac is handy in this situation.

If it is in a position that allows you too lean it back against something strong or a second set of hands it will help if tilted back almost all the way.

Careful not to hurt the machine or yourself, and undo the fill hoses and drain hose.

**Turn off the breaker at the service panel or unplug the washer from the wall socket...safety first**

1) locate the screws in front at the very bottom of the panel below the door and pull the panel down and forward until it is off. They will be either 1/4" hex head or #20 torx head screws.

2) You will immediately see the drain pump in front of you with a large removable filter. ( **see image below...this is were a wet-dry shop vac and towels come in handy, also the use of the removed panel as a catch pan is beneficial...but you may still get wet )
my washer doesn't want to drain - tells me
3) Turn it counter-clockwise should allow you to remove it and inspect it and clean it out. Make a good thorough inspection inside the pump as well not just the removable filter.

4) Re-insert the filter and before placing the panel back run a test rinse/drain cycle to inspect for leaks and to verify the unit drains and spins now.

( If the problem still exist`s the Sd or "F21" will re-appear. If so you`ll need to check the hose/rubber bellows from pump to tub...back-flow ball...for other obstructions ).

5) If all appears OK after your efforts, well your efforts paid off...pat yourself on the back. You just saved yourself potentially a couple hundred bucks !

Now You should be good to go. Re-attach the lower panel and you`re back in business.

**NOTE: if this still fails to remedy the Sd or F21 or if it returns immediately during the next drain you may require a pump unfortunately...part # 280187 available at "searspartsdirect.com" "repairclinic.com" etc.


**This however can also be caused by the back-flow ball inside the bellows which connects the tub to the pump. There is a large clamp which secures it to the tub, but if you remove it to clean out all the dirt built up inside, make sure you get it good and secure when putting it back.**
b0ac102.jpg 02d1e9d.jpg
Let me know how it goes and if you require further assistance.

Thanks for choosing FixYa. Please take a moment to rate the solution provided for you here today.

Good luck.


Regards,

Macmarkus :)

Posted on Sep 29, 2010

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I don't know about the drain problem , but the suds thing has a cure , run machine without load or soap , that should clear up the suds problem , if you open up the lower part and remove the panel - you mite find an info sheet !!!.

Posted on Sep 29, 2010

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2 Answers

I put dishwashing liquid soap into my front loading washing machine, UGH!!!!! What should I do? The suds just won't stop!!!! Help


Thanks for choosing FixYa and welcome. As you already know, this is a bad idea. Now, there is probably soap in the entire system. After a few runs they should clear up. I would suggest cleaning the tub out with a towel. I would say they are probably in your pump also. You will probably need to clean your pump out also. It is located inside the washer so it involves a little bit of work. Clean out your dispenser as well. Try not to use water. Just use a towel.

Jul 12, 2011 | Washing Machines

1 Answer

F3 error on my whirlpool washer


The problem with the fabric softener not dispensing is not likely related to and F03 error code due to the washer not draining.

For the dispenser problem, I recommend that you pull the dispenser drawer out and clean it thoroughly.
The fabric softener dispenser works on a siphoning principle.
Make sure that the siphon hole in the dispenser is clear and not restricted or plugged.

You can fill the fabric softener compartment with water and make sure that it is siphoning properly while you are cleaning it.
Make sure that the cover is properly replaced on the fabric softener dispenser when the drawer is replaced in the washer.
You can use the diagnostic test described below to test the fabric softener dispenser.
If the softener dispenser does not fill and dispense properly, you could have a failed dispenser valve, a failed control board or a wiring failure between components.

You indicated that you tested the pump and that it is good. You could have a clogged drain hose or a clogged washer drain that would prevent the washer from draining.
You could also have a failed drain pump even though it runs. If the impeller is jammed or damaged, it will not pump out the water in the washer.
You will likely need to unplug the washer and drain the water out of the tub using a wet/dry shop vacuum.
To check the pump and drain hose at the bottom of the washer, remove the bottom front service panel and remove the drain pump. You may find a clog or restriction in the drain pump or connecting hoses. If the drain pump is damaged or will not work, it will need to be replaced.

Oct 11, 2010 | Whirlpool Washing Machines

1 Answer

Error code FO3 Kenmore washer #417.44072300


The problem with the fabric softener not dispensing is not likely related to and F03 error code due to the washer not draining.

For the dispenser problem, I recommend that you pull the dispenser drawer out and clean it thoroughly.
The fabric softener dispenser works on a siphoning principle.
Make sure that the siphon hole in the dispenser is clear and not restricted or plugged.

You can fill the fabric softener compartment with water and make sure that it is siphoning properly while you are cleaning it.
Make sure that the cover is properly replaced on the fabric softener dispenser when the drawer is replaced in the washer.
You can use the diagnostic test described below to test the fabric softener dispenser.
If the softener dispenser does not fill and dispense properly, you could have a failed dispenser valve, a failed control board or a wiring failure between components.

You indicated that you tested the pump and that it is good. You could have a clogged drain hose or a clogged washer drain that would prevent the washer from draining.
You could also have a failed drain pump even though it runs. If the impeller is jammed or damaged, it will not pump out the water in the washer.
You will likely need to unplug the washer and drain the water out of the tub using a wet/dry shop vacuum.
To check the pump and drain hose at the bottom of the washer, remove the bottom front service panel and remove the drain pump. You may find a clog or restriction in the drain pump or connecting hoses. If the drain pump is damaged or will not work, it will need to be replaced.



Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Oct 14, 2009 | Kenmore Washing Machines

1 Answer

I have a F 03 code.


The problem with the fabric softener not dispensing is not likely related to and F03 error code due to the washer not draining.

For the dispenser problem, I recommend that you pull the dispenser drawer out and clean it thoroughly.
The fabric softener dispenser works on a siphoning principle.
Make sure that the siphon hole in the dispenser is clear and not restricted or plugged.

You can fill the fabric softener compartment with water and make sure that it is siphoning properly while you are cleaning it.
Make sure that the cover is properly replaced on the fabric softener dispenser when the drawer is replaced in the washer.
You can use the diagnostic test described below to test the fabric softener dispenser.
If the softener dispenser does not fill and dispense properly, you could have a failed dispenser valve, a failed control board or a wiring failure between components.

You indicated that you tested the pump and that it is good. You could have a clogged drain hose or a clogged washer drain that would prevent the washer from draining.
You could also have a failed drain pump even though it runs. If the impeller is jammed or damaged, it will not pump out the water in the washer.
You will likely need to unplug the washer and drain the water out of the tub using a wet/dry shop vacuum.
To check the pump and drain hose at the bottom of the washer, remove the bottom front service panel and remove the drain pump. You may find a clog or restriction in the drain pump or connecting hoses. If the drain pump is damaged or will not work, it will need to be replaced.



Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Oct 12, 2009 | Kenmore Elite 45986 Front Load Washer

1 Answer

Kenmore elite front loader codes E or F 2 or 3 and Sud the spin cycle fails, beeps and gives either one of these codes


“F02” is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be generated as a secondary error. This is an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:

1. Check the drain hose to make sure it is not kinked or clogged.
2. Check the electrical connections to the pump and ensure the pump is running.
3. Remove the drain pump filter and check for foreign objects and/or debris.

To check the drain pump, click on the following link for step-by-step instructions.


http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump

The problem with the fabric softener not dispensing is not likely related to and F03 error code due to the washer not draining.

For the dispenser problem, I recommend that you pull the dispenser drawer out and clean it thoroughly.
The fabric softener dispenser works on a siphoning principle.
Make sure that the siphon hole in the dispenser is clear and not restricted or plugged.

You can fill the fabric softener compartment with water and make sure that it is siphoning properly while you are cleaning it.
Make sure that the cover is properly replaced on the fabric softener dispenser when the drawer is replaced in the washer.
You can use the diagnostic test described below to test the fabric softener dispenser.
If the softener dispenser does not fill and dispense properly, you could have a failed dispenser valve, a failed control board or a wiring failure between components.

You indicated that you tested the pump and that it is good. You could have a clogged drain hose or a clogged washer drain that would prevent the washer from draining.
You could also have a failed drain pump even though it runs. If the impeller is jammed or damaged, it will not pump out the water in the washer.
You will likely need to unplug the washer and drain the water out of the tub using a wet/dry shop vacuum.
To check the pump and drain hose at the bottom of the washer, remove the bottom front service panel and remove the drain pump. You may find a clog or restriction in the drain pump or connecting hoses. If the drain pump is damaged or will not work, it will need to be replaced.



The "SUDS" or "SUD" error can be caused by too much detergent, improper detergent, drain pump/drain line problem, or pressure switch malfunction.

1. If you are not using HE detergent, you need to be. These washers are designed to use HE detergent which is formulated for wash tubs that use 5 to 7 gallons of water. If you use regular detergent, you are, in affect, placing a higher concentration of detergent in the washer that is normally formulated for wash tubs that have a 35 gallon capacity. The manufacturer should have a disclaimer in the owner's manual explaining this. In most cases this will also void your warranty. NOTE: Prolonged use of the wrong detergent can damage the drain pump components and or wash tub seals.

If you are using the correct detergent, double check the label to make sure it is not double (2X) or triple (3X) concentrated. You could still be placing too much soap in your wash.

To get rid of excessive detergent, place the washer on a RINSE & SPIN cycle, then run it through a normal wash cycle with NO detergent added. You may have to repeat these steps depending on the amount of detergent used.

2. If you do not have a detergent issue, double check the drain pump and drain lines to ensure they are not obstructed in any way. Click on the following link for step-by-step instructions:

http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

Obstructions in the drain pump and/or drain lines can attribute to air getting trapped in the drain pump and cause the error code. Double check all electrical connections to the drain pump and Central Control Unit (CCU). You will need to remove the top panel of the washer to access the CCU. This is accomplished by removing the three screws in the back of the washer that hold the top panel in place. With the screws removed, slide the panel back, then off. The CCU is located directly behind the wash tub in the center of the washer. The Drain Pump connector will be the 6th connector (facing from the front L to R) in the center of the CCU.

3. Check the Pressure Switch to ensure it is good. The Pressure Switch is located to the right of the CCU as you are looking from the front. It is a small cylindrical shaped device with a connector plug and an air hose attached. The switch can be checked at several water levels by removing the plug and taking resistance readings at the connector pins. Readings are as follows:

(Pins are numbered R to L facing the from the REAR)

Pins 1 to 2 (SUDS Detect) – 0 ohms
Pins 3 to 4 (Overflow) – 0 ohms
Pins 4 to 5 (L1) – 0 ohms
Pins 4 to 6 (Empty) – 0 ohms

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Sep 09, 2009 | Kenmore Washing Machines

1 Answer

My front loading washing machine is flashing a code, F 02, and sometimes it is F 03, I do not know what it is trying to tell me.


“F02” is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be generated as a secondary error. This is an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:

1. Check the drain hose to make sure it is not kinked or clogged.
2. Check the electrical connections to the pump and ensure the pump is running.
3. Remove the drain pump filter and check for foreign objects and/or debris.

To check the drain pump, click on the following link for step-by-step instructions.


http://www.fixya.com/support/r385844-checking_drain_pump_kenmore_elite_front

If the above procedures do not correct the problem, it is recommended by the manufacturer to replace the drain pump

The problem with the fabric softener not dispensing is not likely related to and F03 error code due to the washer not draining.

For the dispenser problem, I recommend that you pull the dispenser drawer out and clean it thoroughly.
The fabric softener dispenser works on a siphoning principle.
Make sure that the siphon hole in the dispenser is clear and not restricted or plugged.

You can fill the fabric softener compartment with water and make sure that it is siphoning properly while you are cleaning it.
Make sure that the cover is properly replaced on the fabric softener dispenser when the drawer is replaced in the washer.
You can use the diagnostic test described below to test the fabric softener dispenser.
If the softener dispenser does not fill and dispense properly, you could have a failed dispenser valve, a failed control board or a wiring failure between components.

You indicated that you tested the pump and that it is good. You could have a clogged drain hose or a clogged washer drain that would prevent the washer from draining.
You could also have a failed drain pump even though it runs. If the impeller is jammed or damaged, it will not pump out the water in the washer.
You will likely need to unplug the washer and drain the water out of the tub using a wet/dry shop vacuum.
To check the pump and drain hose at the bottom of the washer, remove the bottom front service panel and remove the drain pump. You may find a clog or restriction in the drain pump or connecting hoses. If the drain pump is damaged or will not work, it will need to be replaced.



Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Aug 20, 2009 | Kenmore Washing Machines

1 Answer

Leaking soap dispenser


There should not be suds up that high in the washer. You are experiencing a over sudsing condition and spin is throwing up throw the fill line in the dispenser. Run some fabric softener in a load with no clothes to clean out any hidden suds. Then use only HE (High efficiency) detergent and half of what they recommend! The softer the water the less the soap you use. Sounds like you may be using non HE detergent. My guess if the machine is fine.

Jun 30, 2009 | Whirlpool Duet GHW9150P Front Load Washer

2 Answers

Fabric softener not draining


Remove the dispenser drawer by pushing down on the tab at the center back and pulling drawer out. Now, remove the top of the fabric softener compartment and the parts of the soap dispenser and clean them all out. An old toothbrush often helps. Reassemble and replace. They should siphon out now.

May 23, 2009 | LG WM1814CW Front Load Washer

1 Answer

My front loading LG washing machine doesn't seem to wash as well as I had expected. Actually the only things that I have noticed this in is the wash cloths and towels. They are getting a gray dingy look to...


Once the dingy look gets into them, it seems to be impossible to get out. It is caused by using too much soap and / or fabric softener. Remember, your front load LG is using only about 12 gallons of water to wash those towels. Your old machine used as much as 45. This means that all wash loads need to use less soaps and fabric softeners. Use 1 tablespoon of regular HE detergent for standard loads. (only a teaspoon if it is 3X HE) Only a teaspoon of fabric softener when you use it. Which brings me to towels. If washing bathtowels: You are clean and rinsed before you use the towel. The towel is not getting dirty, only soaking up the clean water off your body. Hang them on a towel rack and use them several times before washing, and when you do wash bath towels, most of the time you do not need any detergent, as they are really not dirty. Of course you should know that you never use fabric softener on loads of towels. Now, back to the dingyness. The dingy stuff is residual soap / fabric softener in the fabric, which once machine dried seems to be impossible to remove. If they are white towels, make sure to use liquid bleach and you might try to use a little Mrs. Stewart's concentrated liquid blueing in the fabric softener dispenser to see if if might help. Most likely you will have to try a few new towels, washing with no soap or fabric softener when laundered.
Please don't rate this, as it is really just informational, not what most people would call a solution, and any rating other than FixYa drops my score.

Note: If you wash some previously washed towel, using no soap, you should not see any soap suds in the washer. If you do, you are seeing soap left over from the previous washing of the towels or soap from build up on the outer washer tub. Use Whirlaway or AhFresh on tub clean cycle or at least the longest hottest cycle you have, and start using the correct amount of laundry additives. (also will help prevent odor issues)

Nov 23, 2008 | Washing Machines

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