Question about Western Digital WD Passport 250GB Portable Drive 250 GB Hard Drive

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Its a western digital WD passport 750GB portable drive and its not showing up on my computer. I can see the blue light and feel it running but not registering on the laptop or desktop

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Usually what has happened here is the usb interface has failed. The little hard drive with all your data is perfectly fine but the interface can no longer talk to the computer.

There are a couple of fixes. One is to send it in to WD who may or may not preserve your data. You can buy another passport and take the drive out and put it into the new drives enclosure. And third which is the way I've been fixing these is to go buy a usb drive enclosure. These start at $15 and up. Then you just take the drive out of your passport, plug it into the enclosure and you are back up and running.

This type of failure is common to all manufacturers.

The enclosure swap is something you can do yourself. The hardest bit is actually opening the case on the passport. Any computer shop should be able to do it for about $40 or less.

Posted on Sep 29, 2010

Testimonial: "Thanks for the help, will go and try one of the three solutions you have suggested"

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I dropped my WD Passport 750gb drive. When connected the light comes on and blinks at times, I can also feel the disk spinning, and it makes some sounds like 'sparks'. After a while (3-5 minutes)...


Test the drive for problems using Data Lifeguard Diagnostics for WindowsPlease refer the link below:
http://wdc.custhelp.com/app/answers/detail/search/1/a_id/940/c/130/p/228,195,255

hope this helps.

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Run WD's Data Lifeguard diagnostic utility on the drive... http://support.wdc.com/product/download.asp?groupid=203&sid=3&lang=en

If it shows bad sectors and you need your data back this guy can help you remotely... FreeDataRecovery.us

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My western digital wd passport 250gb shows up as drive "d" but goes away


Make sure it is connected properly, normally when this happend it means the USB connection is loose.

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How do i unlock the password on my wd portable passport 750GB??


Unfortunately Western Digital say that there is no way to reset the password on their passport drives.

Jan 16, 2011 | Western Digital WD Passport 250GB Portable...

1 Answer

My WD Passport sounds like a machine running, but my computer doesn't recognise it. I also do not see the lights at the insertion site. Please help, Thanks, Naveen


The lights signal data transfer so no lights = no transfer. It's clear that the hard disk inside your Passport has failed and, since it can't be repaired, all the data was lost and the unit is dead.
Buy a new one.

Dec 11, 2010 | Western Digital WD Passport 250GB Portable...

1 Answer

Why wont my Western Digital WD Passport 250GB Portable Drive 250 GB Hard Drive work?


Several possibilities:

* bad USB port in your computer (try another USB port)
* messed-up copy of Windows (try connecting to a different computer)
* damaged USB cable between computer and the Passport (replace it)
* bad disk-drive inside the enclosure (replace it)
* bad USB-to-disk-drive adapter (buy a new "empty" enclosure)

Check the warranty on it, to see if W.D. will replace it, at minimal cost to you. If the warranty has expired, W.D. has a "Customer Loyalty" program -- buy a new Passport through their web-site, and you qualify for a discount on your purchase.

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hi

go to WD site and get drivers for XP downlod and run that then try hopw fully it will work

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Need help to locate Western Digital Passport 160GB External Drive


Could be a hard drive logic board issue since the computer bios recognizes the drive but the computer operating system does not. Not good.

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