Question about HP Officejet 5610 All-In-One InkJet Printer

1 Answer

Communication error occurred with scanning component. Please advise on how to solve this problem.

Posted by on

  • savvy12 May 27, 2008

    Thank you for the information. I am finally able to scan. Again! thank you.


×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Mentor:

    An expert who has written 3 tips or uploaded 2 video tips.

    Governor:

    An expert whose answer got voted for 20 times.

  • Expert
  • 93 Answers

First try to scan from the scanners and camera wizard in control panel to check the communication between the computer and the all-in-one. If we are able to scan fine from the control panel, then search for the scanning file hpqscnvw.exe and try to scan from there, if you are able or not able to scan from the scanning file, download the scan diagnostic utility from the HP website and run it and try to scan, if the issue persists reinstall the all-in-one software.

Posted on May 27, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

When i try to scan a picture, the hp software opens but then a error box come up saying "an error occurred communicating with the scanning device. Please ensure the scanning device is connected properly...


Try turning the printer off for 60 secounds and see if the reboot will solve the problem. Do make sure all cables are connected properly so your computer will be able to load the correct drivers at start up of the printer.

Feb 11, 2010 | HP Photosmart C5280 InkJet Printer

1 Answer

Trying to scan I get the error message ''A Sharing violation occur


Create a new windows user account .Try to scan the document in the new admin user account.

Aug 17, 2009 | Lexmark X5495 Printer

1 Answer

Scanner suddenly stopped working. I have tried the solutions center but keep getting error listed.


For vista, clciik here.
For xp, click here.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!



May 20, 2009 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

HPSC1610 all in one


hi i have a same problem regarding to hp 1210 all in one printer .scanner .copier what i will do so that i can scan picture tnnx for answering my question this is my yahoo messenger alfredo_torreliza2000@yahoo.com plz send your answer to this yahoo messenger

Jul 20, 2008 | HP PSC 1210 All-In-One InkJet Printer

1 Answer

HPSC1610 all in one


Hi,

Im very sure that you encountered that message when trying to scaning using the HP Director / HP solution center. Here are the steps that i want you to do inorder to solve the issue.

1. Insert the CD that you used to install the Software.
2. The Window for installation will pop-up, CLICK ON UNINSTALL. (note: make sure that you unplug the usb cable from the back of your computer before uninstalling the SOftware).
3. When done, restart your computer.
4. Re-insert the CD and Click on INSTALL.

The reason why you encounter such problem might have something to do with the corrupted components of the Software installed in your pc.

Thank you so much.

adonscott

Jul 03, 2008 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

Scanner component stopped communicating


well, reinstall the software and see if it will work.

Aug 13, 2007 | HP PSC 1350 All-In-One Thermal Printer

Not finding what you are looking for?
HP Officejet 5610 All-In-One InkJet Printer Logo

Related Topics:

270 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Printers & Copiers Experts

kakima

Level 3 Expert

96372 Answers

k24674

Level 3 Expert

7987 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...