Question about HP Officejet 5610 All-In-One InkJet Printer

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Communication error occurred with scanning component. Please advise on how to solve this problem.

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  • savvy12 May 27, 2008

    Thank you for the information. I am finally able to scan. Again! thank you.


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First try to scan from the scanners and camera wizard in control panel to check the communication between the computer and the all-in-one. If we are able to scan fine from the control panel, then search for the scanning file hpqscnvw.exe and try to scan from there, if you are able or not able to scan from the scanning file, download the scan diagnostic utility from the HP website and run it and try to scan, if the issue persists reinstall the all-in-one software.

Posted on May 27, 2008

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Posted on Jan 02, 2017

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1. Insert the CD that you used to install the Software.
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3. When done, restart your computer.
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