Question about Franke Saphira Espresso & Coffee Maker

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Hi, Franke Saphira. 'Empty Drip Tray' message doesn't shift when in descale mode - not in any other mode though, only when trying to descale. Any ideas? Cheers

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If you keep the empty drip tray message, especially after making a drink or cleaning operation this points to a leak internally on to the drip tray contacts. or from the thermoblock leaking onto the wiring loom behind the front door panel. An engineer will be required to fix this as the correct seals will be needed. I have been a Franke Service Engineer for 15 Years.

Posted on Nov 19, 2010

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DESCALING The Saphira has an integrated descaling program. The procedure takes about 60 minutes. Once started, the descaling procedure may not be stopped. • When acid-containing descalers are used, immediately remove any splashes or drops on sensitive surfaces, particularly from natural stone and wood surfaces. Also, take the appropriate safety precautions. • Turn off the Saphira by pressing the "ON/OFF" button. • Press the button "Descale" until an acoustic signal is heard. • Display: EMPTY DRIP TRAY (Fig.1) • Display: INSERT AGENT IN TANK • Display: PRESS DECALCIFYING Dissolve 2 DESCALING tablets completely in 2.5 cups of water in a vessel and pour the mixture into the empty water tank. Place a sufficiently large container under the steam tube and the coffee delivery outlet. • Press the Descale button • Display: UNIT DECALCIFYING • Display: PLEASE WAIT • An acoustic signal is heard. • Display: EMPTY DRIP TRAY (Fig.1) • Display: FILL WATER TANK • Display: PRESS DECALCIFYING • Press the Descale button • Display: UNIT DECALCIFYING • Display: PLEASE WAIT • An acoustic signal is heard. • Display: EMPTY DRIP TRAY • Display: CLEAN CONTACTS
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