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Every now and again when I send something to print my canon mp520 printer tries to print but then comes up with a message saying that there is no paper in the tray, to insert paper and press OK. However there is always more than enough paper in the tray. The only thing that clears it is to switch the printer off and back on again. Why is this happening?

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Remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and connect the Printer to be detected and installed. Check printer properties to see the ink levels.
Use head cleaning before a test is taken .

Posted on Sep 29, 2010

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Posted on Jan 02, 2017

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1 Answer

Printer says I have an incorrect head, but I never changed it.


First try doing this: Manual Resetting Method for Canon Pixma MP520

The manual for your printer is located here: http://gdlp01.c-wss.com/gds/1/0300000381/01/mp520_qsg_us_v1.pdf

The troubleshooting for your message (p72) says to remove and replace the print head. If that does not fix it is says the print head is likely damaged and to contact canon support.

Oct 05, 2014 | Canon PIXMA MP520 InkJet Printer

1 Answer

Cannon MP520 when printing documents there are lines through some of the text. I have changed the ink cartridge 2 times! What should I do?


The issue is not with the ink cartridge but with the actual print heads. In most (almost all) Canon ink jet prints/multi functions the prints heads are separate from the ink cartridge.
The print head is what guides he ink onto the page, if they become dirty or clogged then you will get lines through images and text or very poor print outs.
You can clean the print heads by using the software that came with the printer and there are some other ways as well.
I tried to paste the instructions from Canons site but they were too long. Use the link below to go to Canon's knowledge base for the MP520 and search for "clean print heads" and follow the instructions that come up.
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=15483

Apr 14, 2010 | Canon PIXMA MP520 InkJet Printer

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Canon mp520 printer says paper jam but there is no paper there


open the back rear of printer and close it again. check for debris.

Feb 07, 2010 | Office Equipment & Supplies

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Canon MP520 can print but not scan


I had the same problem. The all-in-one driver download doesn't include the stuff you need for the scanner. Go to this link (canon), click "OSX" on the dropdown list for what os you're using, then click "mp520sosxsd1391ej7.dmg" under "MP520 series Scanner Driver Ver. 13.9.1 (Mac OS X 10.2/10.3/10.4/10.5/10.6)." It doesn't take long to download and completely fixes the problem.

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1 Answer

Canon mp520


Normal 0 Driver could be corrupt.
Disconnect the printer or at least be sure it is turned off. I'd do both and reinstall the CD software program that came with the printer. When the software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

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Canon MP520 Scanner / printer


This is down to a hardware error in the tank itself. Only remedy is to replace the ink tank and not use refilled or copy tanks.

Sep 30, 2008 | Canon MP520 All-In-One InkJet Photo...

1 Answer

Message error 6A80. Comes up with "printer error has ocurred. please turn off printer then back on again. if problem persists see manual" manual has nothing in it.


6A80 error is an APP position error caused by the APP motor during the purging operation as the printer starts up. Canon states that one of three components is likely to have failed, the sheet feed unit, purge unit or logic board. All of these will be almost impossible to get as a spare part. The only thing worth trying is an EEPROM reset that can be done using the service manual. Get a copy here: http://www.tradebit.com/filedetail.php/4981053-canon-pixma-mp520-printer-service-manual

Jul 27, 2008 | Canon MP520 All-In-One InkJet Photo...

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