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My DCP9045CDN printer keeps printing with magenta splodges all over the page. I have replaced the belt and drum unit as the machine requested and the magenta toner cartridge but its is worse than ever. Any suggestions?

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Remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and connect the Printer to be detected and installed. Check printer properties to see the ink levels.
Use head cleaning before a test is taken . It is possible that the head is not reacting to the need of the command , can be an issue with ink drying , can also be poor ink cartridge contacts

Posted on Sep 29, 2010

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I have a Konica C250 machine which cannot print red color at all. I had changed the toner and image unit but still cannot print red color. How can I solve this problem?


Recommended that you have a tech come out and look at it might have a bad LED assy. for the Magenta Image unit. All other color print OK? Can you print gradation test pattern for each color in service mode? Meter count, details, stop 00 stop 01 Test Output Gradation pattern select magenta. If you open the side cover after printing a document with the color magenta try to catch a print of paper do you see the color magenta on the transfer belt if yes the drum is ok could be the transfer belt magenta 1st transfer roller on the belt replace the belt assy.

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Why are traces of red ink showing up where they shouldn't?


Hi Marie,
This is a difficult one to solve without being on site.
Is the RED text actually "magenta"? in, which case suspect the magenta drum unit?
Is the text always spaced exactly the same distance down the page, in which case suspect the magenta drum unit.
Is the text a sample of what you were printing, in which case suspect the Magenta drum unit.
Check, if you were printing an A3 would you possibly see this text more than once spaced down the whole of the page?
If the text is spaced approximately 6" apart then suspect the Magenta drum unit, if a lot more than that suspect the Black belt inside the printer known as the IBT transfer belt and then suspect the IBT cleaner is not working efficiently.
have you had an address label stuck inside in the past?
If so, the IBT belt will need to be cleaned by someone who has seen this problem before or knows how to deal with these issues.
Good luck.

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How to clean the magenta toner out of the drum unit


Change the magenta image unit,your image unit life end,

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Printer prints with red smudges


Sounds like its a magenta drum going bad. It could also be the transfer cleaning blade assembly, or the transfer belt needing replacement. Do you know if any of these items have been replaced. Drums usually last around 40,000 prints. Transfer belts 300,000 and the blade 100,000. Hope this helps.

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Hi Everytning I print has a very narrow pink line straight down the centre of the page, also every so often the print has a black/yellow/blue/pink thick line running across the page. Thanks


The narrow pink line is coming from your magenta toner/drum cartridge. You may be able to open the from cover and look at the 4 toners. If you look at the magenta (like pink) cartridge, you might see the thin line on the drum surface.
The multicolored band that sometimes shows up on your prints is most likely the transfer belt unit. This is caused by an area of the belt that is not being cleaned very well. This probably tends to show up when you are running mutilple prints of a page.
So it looks like to may need to replace your magenta toner and look at getting a transfer belt unit.

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If the streaks are only from the magenta then your magenta drum is bad. If you recently replaced it, it may still be under warranty.

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you can try printing a page in black only, then one page each in the 3 other SINGLE colors: Cyan, Magenta, and Yellow. this will eliminate/ confirm one of these causing problem.

the replacement of Transfer Belt Cleaner or Cleaner Assembly is another to try after the above separate-color thing. see if there's a status page of life remaining on replaceable items, including the Transfer belt assy.

i'll assume you didn't scan the job- - this isn't a multifunction scanner/printer type machine?

ok, next in line is to check the Fuser unit, the part on the upper left side/top of printer. if the same streaks appear on the Main fuser rollers, these fuser units cost about 350 bucks. there is also a Fuser Kit, which costs much less, but its job is to add Fuser Oil to the fuser unit and keep paper and ink from sticking.
a guy could suffer sticker shock from the costs of running one of these, considering you could drop a grand buying all 4 drum units, a fuser unit, and a transfer belt assy. . . .

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Streaks can be caused by a number of things
The fuser
The ETB
The toner cartridge
The firmware
The printer needs a cleaning.
The slot in the printer.
Incorrect Media.

Try cleaning the printer, use a lint-free cloth for the ETB, DO NOT touch the belt with your fingers, the oil from fingers will often make things worse.
Always use a lint-free cloth, if you ever encounter dirt inside the printer, dampen the cloth.

Calibrate the printer.
From the printer's control panel menu
Configure Device-> Print Quality-> Calibrate now.
(Press the Checkmark key to advance through menus)

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I have the same problem. Any solution?

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