Question about HP Pavilion dv6000z Notebook

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Internet I just bought my laptop about a month ago and everytime i try and shut my internet it either pops up saying internet has encountered a problem and makes me close it or says the same thing and then restarts by itself. Im trying to download itunes for my new ipod and the internet quits before i can even attempt to download it. How do i make this stop?

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To stop your PC from restarting whenever it encounters a fault: Click Start, Control Panel, open "System", then under the "Advanced" tab select "Settings" in the Startup and Recovery section and uncheck "Automatically restart" under "System Failure". Once that is done you can do a manual windows update and see if there are critical and IE (internet explorer) updates that may cure your internet connection problems. You may also want to run a full system virus scan in Safe Mode to eliminate any viral threats that may be causing the problem, as there are current trojans that are affecting IE and Firefox (probably others) Browsers.
I hope this helps.

Posted on May 24, 2008


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