Question about Nintendo Wii Console

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Pin number I don't know my pin number

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  • SupremeKitta Jun 17, 2008

    I cant find the PIN # ethier. You say its really a mac adress, watever that is. I went under Wii settings but I couldn't find it. I want updates!

  • Anonymous Jan 09, 2009

    I can't find my pin number

  • Anonymous Jan 10, 2009

    i for got my pin

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If you mean the mac adress its under wii settings then consol information

hope this helped

Posted on May 30, 2008

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Which PIN number are you talking about? If it is a parental contol pin, there is a I don't know" option when you access parental controls from the Wii options.
If you are talking about a WEP key for a wireless router, you're kind of on your own there. every router has a url you can plug into your browser to access your router settings, and you will have to set up your security settings from there.

Posted on Jun 29, 2008

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1 Answer

Default pin


Hi Dawn,

The default pin is usually attached to your router. If you don't know where to locate that, use the following steps:
  1. Enter 0000. This is usually the default pin.
  2. If that doesn't work enter in a bunch of numbers. After awhile the system will provide you with a reference number and a Nintendo phone number that will fix your problem.
Hope that helps!

Feb 09, 2012 | Nintendo Wii Console

1 Answer

I forgot my pin and i cant go online


  • If you don't know the PIN, select "I forgot," then select the empty text box for the answer to the secret question and enter it using the on-screen keyboard. Select "OK" to continue.

  • If you don't know either the PIN or the secret question, the Parental Controls will need to be reset. Please call 1-800-255-3700 for assistance.

Aug 29, 2011 | Nintendo DSi Matte Blue Console

2 Answers

Forgot my parental control code and losted manual


  1. On the Nintendo DSi Menu, use the stylus to select the Settings ("wrench") icon.
  2. Select the right arrow twice to reach the third page, then select "Parental Controls."
  3. Select "Yes," to change the parental controls.
  4. You will be prompted for your 4-digit PIN.
    • If you know the PIN, select the empty text box and enter the PIN using the on-screen keyboard, then select "OK" to continue.
    • If you don't know the PIN, select "I forgot," then select the empty text box for the answer to the secret question and enter it using the on-screen keyboard. Select "OK" to continue.
    • If you don't know either the PIN or the secret question, the Parental Controls will need to be reset. Please call 1-800-255-3700 for assistance.
  5. Select "Clear Settings," then select "Yes" to confirm.

Aug 19, 2011 | Dsi Video Game Consoles

2 Answers

I forgot my pin number and master key please help


In the System Settings Menu, go to the 3rd page, then select "PARENTAL CONTROLS."

  • Select "YES," to change the parental controls.
  • You will be prompted for your 4-digit PIN.

    If you know the PIN, select the empty text box and enter the PIN using the on-screen keyboard, then select "OK" to continue.

    If you don't know the PIN, select "I forgot," then select the empty text box for the answer to the secret question and enter it using the on-screen keyboard. Select "OK" to continue.



    If you don't know either the PIN or the secret question, the Parental Controls will need to be reset.


    An Enquiry Number will be displayed. Ring the number given in the Nintendo DSi Operations Manual and provide the Enquiry Number. You will then be issued with a Master Key. Tap "OK" and enter the Master Key. Tap "OK".

  • Select "PIN" to change the PIN or "CHANGE SETTINGS" to update the setting you wish to change. Once the changes are made, select "DONE" to confirm any changes.
"If you don't know either the PIN or the secret question, the Parental Controls will need to be reset. Please call 1-800-255-3700 for assistance."

Aug 01, 2011 | Nintendo DSi Black Console

1 Answer

How can i remove my parental code and my secret question and i dont know them for Nintendo DSi


How to Remove Parental Controls:
Use the information below to remove any Parental Controls that have been put in place.

  1. On the Nintendo DSi Menu, use the stylus to select the Settings ("wrench") icon.
  2. Select the right arrow twice to reach the third page, then select "Parental Controls."
  3. Select "Yes," to change the parental controls.
  4. You will be prompted for your 4-digit PIN. 
    • If you know the PIN, select the empty text box and enter the PIN using the on-screen keyboard, then select "OK" to continue.
    • If you don't know the PIN, select "I forgot," then select the  empty text box for the answer to the secret question and enter it using  the on-screen keyboard.  Select "OK" to continue.
    • If you don't know either the PIN or the secret question, the  Parental Controls will need to be reset.  Please call 1-800-255-3700 for  assistance.
  5. Select "Clear Settings," then select "Yes" to confirm.

Jul 19, 2011 | Video Game Consoles

1 Answer

It wont go oninternet and we dont know the password


  1. On the Nintendo DSi Menu, use the stylus to select the settings ("wrench") icon.

  2. Select the right arrow twice to reach the third page, then select "Parental Controls."

  3. Select "Yes," to change the parental controls.

  4. You will be prompted for your 4-digit PIN.
  5. Select"Clear Settings," then select "Yes" to confirm.

    • If you don't know the PIN, select "I forgot," then select the empty text box for the answer to the secret question and enter it using the on screen keyboard. Select "OK" to continue.Select
    • If neither the secret password or the pin is known you many need to call Nintendo who will be able to reset your password remotely, this is there number 1-800-255-3700

Jul 05, 2011 | Nintendo DSi Black Console

1 Answer

My daughter forgot her pin and cannot access her dsi


  • If you don't know the PIN, select "I forgot," then select the empty text box for the answer to the secret question and enter it using the on-screen keyboard. Select "OK" to continue.
  • If you don't know either the PIN or the secret question, the Parental Controls will need to be reset. Please call 1-800-255-3700 for assistance.

Jun 15, 2011 | Video Game Consoles

1 Answer

The parental lock is on, on the dsi and i would like to change it but dont know existing number or password. the enquiry number is 16087899


If you don't know either the PIN or the secret question, the Parental Controls will need to be reset. Please call 1-800-255-3700 for assistance.

Jun 04, 2011 | Video Game Consoles

1 Answer

My son can't remember the pin numbers for his Dsi. How can we reset them?


Hello there,
According to Nintendo's FAQ for the DSi:
  • If you don't know the PIN, select "I forgot," then select the empty text box for the answer to the secret question and enter it using the on-screen keyboard. Select "OK" to continue.
  • If you don't know either the PIN or the secret question, the Parental Controls will need to be reset. Please call 1-800-255-3700 for assistance.

  • Hope this helped!

    May 11, 2011 | Video Game Consoles

    1 Answer

    I want to change my parentle controles don`t know pin and secret question


    To have your Pin/Secret Question Reset call 1-800-255-3700 for assistance which is Nintendo's number for it. I hope this helps you

    Feb 28, 2011 | Nintendo DSi Black Console

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