Question about Itochu C.itoh CI 5000 Matrix Printer

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Citoh ci 5000 giving a a21 home error at switch on if head is moved then switched on head returns to home as normal but if print is tried a22 motor error is displayed

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  • jannie_dekoc Sep 29, 2010

    Not the fuse and i replaced the head motor problem stays

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A21 Home Error refers to the printhead not moving. Most cases, it is due to the fuse being blown on the main logic board. You have to remove the top cover. Open the clear cover, pop out the plastic pins, remove, then pull off the tractor knob on the right, remove the two screws at the top back of the printer, lift up the cover from the back towards the front. You will have to unplug an electrical connect ribbon from behind the control panel. Check the fuse and replace if necessary.
If this will not fix it ..it means that the issue is mechanical and this will explain the second error ..and the mechanical thing will be on the motor that drives the print head..

Posted on Sep 29, 2010

  • Catalin Turcu
    Catalin Turcu Sep 29, 2010

    if you check that ...and you know it is not he head motor ...than is the head print or the drum itself ..or just some small spring not in place ..cause i see no other issue ..
    Try to reset it ...again if you didnt do it ...

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