Question about Samsung Heating & Cooling

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I have purchased one Samsung Split 1.5 ton AC from Vijay Sales ? Baner Road branch on 19th Sept 2010 by paying cash payment. The same ac was delivered to me on 21st Sept 2010. The Samsung Authorised person came at my residence for installation on 22nd Sept 2010. On the same day he installed the AC & informed me that the AC is supplied to me WITHOUT GAS & he informed to service centre of Samsung about the same. Again on 24th Sept 2010, Samsung authorized person came to fill the GAS & he completed the same job . But again the ac was not performing & not giving cooling effect. Accordingly again I contacted the supervisor of customer unit ( Mrs Malti ) & informed about non working of AC On 28th Sept 2010 again the same person ( sajid ) came & inspected AC & again filled the gas. But still it is not giving cooling effects. Pls tell me Did I made a mistake of purchasing a Samsung AC ? Why New AC was supplied without GAS ? Can outer Unit will be replaced ? As a long run it will be troublesome for me to use this AC.

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You have a LEAK from installation that must be found & repaired before any more GAS is added to the system.Then it will normaly need a little gas every 3 years.

Posted on Sep 29, 2010

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Posted on Jan 02, 2017

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