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Anonymous Posted on Sep 29, 2010

Our CSS25USW has worked fine for awhile but now the ice dispenser does not work. When you pull the ice tray out the fork end of the motor that moves the spiral mechanism inside the ice tray turns freely and is not rigid. Mike Drumm [email protected]

  • 2 more comments 
  • Anonymous Sep 29, 2010

    The motor is fine and it turns; it is the yoke on the end of the motor shaft that is turning freely on the shaft. How do I make the yoke rigid on the shaft.

    Mike Drumm

  • Anonymous Sep 29, 2010

    It appears you are not familiar with this type of ice mechanism. I need to talk to someone who knows it well and can advise me on a course of action.

  • Anonymous Sep 29, 2010

    For some reason it appears I am not being very clear. The motor works fine and turns when you press the start lever. The ice tray is inserted all the way. The problem is that the YOKE on the end of the motor shaft that fits into the slot at the end of the ice tray turns freely on the motor shaft instead of being rigid. I can't figure out what tools to use to take the yoke off and make it rigid.

  • Anonymous Sep 29, 2010

    Thanks for the help. Do you happen to know the part number of the kit you mentioned earlier. Sounds like my best bet.



    Best Regards,



    Mike Drumm

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3 Answers

espressonist

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  • Refrigerators Master 1,711 Answers
  • Posted on Sep 29, 2010
espressonist
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The shaft has a tooth on the end which is locked in the yoke. Now this tooth has broken and is rotating along with yoke and the shaft not. Unfortunately the parts supplier does not supply the shaft as spare part but the whole icemaker kit which is about $100. However there is some very special glue that can weld it but this can work one in five times. I have tried it with glue once and stay for more than a year.

Try to replace from un old refrigerator icemaker but was different.

  • espressonist
    espressonist Sep 29, 2010

    Just to confirm

  • espressonist
    espressonist Sep 29, 2010

    Here is a link showing a ice making kit for other model



    Your model is a new one and they don't have it yet, However you can email, call or even live chat with them and they will be more than happy to help you find the one for you fridge.


    1-877-477-7278

    8:00 a.m. - 6:00 p.m., Monday through Saturday, Pacific Time (11 a.m. - 9:00 p.m., Eastern)

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raj somaiya

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  • Master 2,272 Answers
  • Posted on Sep 29, 2010
raj somaiya
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Make sure that the ice bucket is fully inserted. If the ice bucket is not fully inserted, when you press the dispenser lever you will hear the motor run, but no ice will be dispensed. Remove the ice bucket, and then reinstall the ice bucket. Check if the AUGER MOTOR is operating well.

When you press the ice lever, the operation sound should be heard and the ice flap should be opened.-----------------------------
Did the ice gate in the door open when you push the ice lever?---------
Did you hear a click when you tried to get an ice cubes?----- If there is no sound at all and not even a click,then remove the ice bin and the bracket Remove the wires from the motor and check the motor for continuity.

Check for 120VAC to the motor while the dispenser calls for ice and the door light switch depressed.
see if you are getting voltage to the auger motor when the disp button is pushed.If there is no voltage then a new motor required , but see if there is any ice stuck in the mechanism. Perhaps the ice melted and refroze. Take the storage drawer out and let everything melt.

You can get required parts from www.repairclinic.com

Thanks. Keep updated for any more query. You can rate this solution and show your appreciation

  • raj somaiya
    raj somaiya Sep 29, 2010


    Yes but motor and the shaft come as one unit.It might be that the motor is not directly attached to mounting plate but sits on a gear box which in turn is mounted to the plate. In this case, you might need to replace the entire box because new motor may not be available separately.

    Remove the Gear

    The motor's drive gear fit through a hole in the plate. You will need to remove the gear in case it is larger than the hole. Use a screwdriver to pry up the gear and then take it off the shaft.

    Take Out Motor

    Two screws secure the motor or the gear box. Unscrew them and take out the motor.

    ---------------

    In your case i think this is the problem.:---------

    Motor seems to work fine and the auger is not jammed or clogged. However, the U-shaped piece on the drive mechanism (which engages the auger) spins freely on its threaded spindle.

    ------------

    If there is too much resistance from the auger (i.e. if there is any amount of ice in the drawer) the spindle rotates but the U-shaped piece does not. It is possible the piece (or spindle) is stripped.

    ------------

    I'd be checking for something being stripped, nut or motor shaft or both.

    ----------

    to see the picture of nut,please click on this link:---
    http://www.repairclinic.com/SSPartDetail...
    ------------------

    To see the picture of Drive auger disp ,please click on this link:---


    ---------------

    Thanks for keeping updated with your query.

  • raj somaiya
    raj somaiya Sep 29, 2010

    you can get required parts from "sears part direct site " or from "repairclinic .com" or from "partsselect .com"
    ------------
    check out.keep updated.

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  • Expert 2,973 Answers
  • Posted on Sep 29, 2010
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It seems that the solenoid on this motor has gone. And needs special attention of a professional.

  • Rinoo Kumari Sep 29, 2010

    Motor is fine, I dont doubt that. But the yoke has to stop and for that there has to be a mechanism that does it. And that is gone. Solenoid also does the same work.

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