Question about Refrigerators

3 Answers

Our CSS25USW has worked fine for awhile but now the ice dispenser does not work. When you pull the ice tray out the fork end of the motor that moves the spiral mechanism inside the ice tray turns freely and is not rigid. Mike Drumm mdrumm@exsellinc.com

Posted by on

  • 2 more comments 
  • mdrumm Sep 29, 2010

    The motor is fine and it turns; it is the yoke on the end of the motor shaft that is turning freely on the shaft. How do I make the yoke rigid on the shaft.

    Mike Drumm

  • mdrumm Sep 29, 2010

    It appears you are not familiar with this type of ice mechanism. I need to talk to someone who knows it well and can advise me on a course of action.

  • mdrumm Sep 29, 2010

    For some reason it appears I am not being very clear. The motor works fine and turns when you press the start lever. The ice tray is inserted all the way. The problem is that the YOKE on the end of the motor shaft that fits into the slot at the end of the ice tray turns freely on the motor shaft instead of being rigid. I can't figure out what tools to use to take the yoke off and make it rigid.

  • mdrumm Sep 29, 2010

    Thanks for the help. Do you happen to know the part number of the kit you mentioned earlier. Sounds like my best bet.



    Best Regards,



    Mike Drumm

×

Ad

3 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Refrigerators Master
  • 1,711 Answers


The shaft has a tooth on the end which is locked in the yoke. Now this tooth has broken and is rotating along with yoke and the shaft not. Unfortunately the parts supplier does not supply the shaft as spare part but the whole icemaker kit which is about $100. However there is some very special glue that can weld it but this can work one in five times. I have tried it with glue once and stay for more than a year.

Try to replace from un old refrigerator icemaker but was different.

Posted on Sep 29, 2010

  • espressonist
    espressonist Sep 29, 2010

    Just to confirm

  • espressonist
    espressonist Sep 29, 2010

    Here is a link showing a ice making kit for other model



    Your model is a new one and they don't have it yet, However you can email, call or even live chat with them and they will be more than happy to help you find the one for you fridge.


    1-877-477-7278

    8:00 a.m. - 6:00 p.m., Monday through Saturday, Pacific Time (11 a.m. - 9:00 p.m., Eastern)

×

Ad
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 2,272 Answers

Make sure that the ice bucket is fully inserted. If the ice bucket is not fully inserted, when you press the dispenser lever you will hear the motor run, but no ice will be dispensed. Remove the ice bucket, and then reinstall the ice bucket. Check if the AUGER MOTOR is operating well.

When you press the ice lever, the operation sound should be heard and the ice flap should be opened.-----------------------------
Did the ice gate in the door open when you push the ice lever?---------
Did you hear a click when you tried to get an ice cubes?----- If there is no sound at all and not even a click,then remove the ice bin and the bracket Remove the wires from the motor and check the motor for continuity.

Check for 120VAC to the motor while the dispenser calls for ice and the door light switch depressed.
see if you are getting voltage to the auger motor when the disp button is pushed.If there is no voltage then a new motor required , but see if there is any ice stuck in the mechanism. Perhaps the ice melted and refroze. Take the storage drawer out and let everything melt.

You can get required parts from www.repairclinic.com

Thanks. Keep updated for any more query. You can rate this solution and show your appreciation

Posted on Sep 29, 2010

  • raj somaiya
    raj somaiya Sep 29, 2010


    Yes but motor and the shaft come as one unit.It might be that the motor is not directly attached to mounting plate but sits on a gear box which in turn is mounted to the plate. In this case, you might need to replace the entire box because new motor may not be available separately.

    Remove the Gear

    The motor's drive gear fit through a hole in the plate. You will need to remove the gear in case it is larger than the hole. Use a screwdriver to pry up the gear and then take it off the shaft.

    Take Out Motor

    Two screws secure the motor or the gear box. Unscrew them and take out the motor.

    ---------------

    In your case i think this is the problem.:---------

    Motor seems to work fine and the auger is not jammed or clogged. However, the U-shaped piece on the drive mechanism (which engages the auger) spins freely on its threaded spindle.

    ------------

    If there is too much resistance from the auger (i.e. if there is any amount of ice in the drawer) the spindle rotates but the U-shaped piece does not. It is possible the piece (or spindle) is stripped.

    ------------

    I'd be checking for something being stripped, nut or motor shaft or both.

    ----------

    to see the picture of nut,please click on this link:---
    http://www.repairclinic.com/SSPartDetail...
    ------------------

    To see the picture of Drive auger disp ,please click on this link:---


    ---------------

    Thanks for keeping updated with your query.

  • raj somaiya
    raj somaiya Sep 29, 2010

    you can get required parts from "sears part direct site " or from "repairclinic .com" or from "partsselect .com"
    ------------
    check out.keep updated.

×

Ad
  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Expert
  • 2,973 Answers

It seems that the solenoid on this motor has gone. And needs special attention of a professional.

Posted on Sep 29, 2010

  • Rinoo Kumari Sep 29, 2010

    Motor is fine, I dont doubt that. But the yoke has to stop and for that there has to be a mechanism that does it. And that is gone. Solenoid also does the same work.

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

When I press the activation lever to dispense ice I get a sound of something turning but the ice does not drop out and the arm in the ice ben does not turn


On most dispenser systems, there is a motor in the back of the bin that turns the auger to pull the ice up to the dispensing hole. You say you hear the motor. On the motor end is usually a fork type prong attached to it that slides into the back of the auger. It may have come loose and is not driving the auger. Possibly a bad retainer clip or a nut came loose.

Mar 06, 2015 | Whirlpool Refrigerators

1 Answer

Model FRS26R4AB5 Frigidaire ice maker. Unit makes ice but will not dispense. When engaging in-door dispenser switch, I can hear the motor come on, but the auger does not move. This occurs even with the...


pull the ice tray out, you will see a silver thing in the back that turns the auger,, push the ice dispense button ( you might have to hold the door switch in) and see if it turns, if it does you need to replace your ice tray,, if it doesn't you will need to replace the solenoid or the motor itself

Jan 24, 2011 | Frigidaire FRS26R4A Side by Side...

1 Answer

I can only get crushed Ice when the Cube Button is pushed. it seem the Cube Buton has failed. What can I do to solve this problem


Pretty easy fix if you are somewhat handy with a screw driver. Remove the tray holding ice, on the side of that tray should be a metal rod that activates the crushed/cubed function. There is a motor on that activates a lever that will push the end of the rod down or pull it up depending on what you have selected.

Motor could have been frozen, since it is in the freezer, but you need to remove the mounting bracket and spiral rod assembly. To remove this there are two small bolts on the bottom of that bracket, remove those and lift up on the entire bracket assembly. This will remove from the mounting bracket at rear of freezer. Now for the hard part, you need to unplug the wire connection that runs into the back of the freezer. There are two plastic clips on each side of that connector. You need to push the top of those clips on both sides and pull the connector apart. All at the same time. The wire also is connected to the ice maker itself, so you also need to disconnect that connector, much easier to disconnect that, squeeze the clips on each side and pull apart.

Now you should be able to remove the entire ice tray and spiral gear assembly. Be careful as the light bulb is on the bottom back side and it is probably pretty hot as it has been on now for several minutes while you were trying to get all of this done. Now you need to take the back plastic cover off, by removing the two silver screws from the bottom rail. By removing the plastic cover you can gain access to the spiral gear motor and most importantly the cubed/crushed actuator motor. If it is anything like mine, it will be covered in ice crystals, let that melt or use a hair dryer to speed it up.

Once that is unfrozen, you should be able to move the metal rod (shaft) back and forth. There is a spring on the opposite end of the shaft from the motor and that will push or pull up the lever that in turn moves the rod to allow for cubes instead of crushed ice.

Once you have that shaft moving freely, reassemble the unit by replacing the rear cover with the two metal screws and place the assembly back in the freezer. Plug the harness back into the connector, it only fits on the female end one way, but you can look at the orientation of the round holes and square holes and get it lined up correctly. It goes together much easier than it came apart. The light bulb will turn back on once you have it connected correctly, don't forget to also connect pigtail connector to the ice maker itself. Now if you hold the door open/closed switch in and push the ice dispenser lever on front of door, you should see the motor push down the actuator that in turn will push down the end of the brass rod which then opens the latch at the dispenser end to allow cubed ice with out going through the crusher.
Make sure you have the cubed button on front activated before you test this. You will not see any difference by just pushing the cubed or crushed buttons on the front of freezer. You will only see a difference in that actuator once the ice dispenser lever is pushed. As long as that is working, make sure to replace the two metal bolts on the bottom of the mounting bracket. Replace the ice tray and enjoy your cubed ice. Hope this helps

Sep 09, 2010 | Frigidaire FSC23F7D Side by Side...

1 Answer

Ice dispenser not dispensing ice


Pull the ice tray out and you will find a corkscrew-type rod that connects to the motor. the rod can bind from time to time. Remove the rod and run the motor a few revs and put it all back together...this worked perfect for mine. A five minute fix

Apr 28, 2010 | Whirlpool 25.6 cu. ft. Side-by-Side...

2 Answers

Ice dispenser will only give crushed ice; will not dispense cube ice ;I have looked at the auger and chute and nothing wrong there; when I chose cube, it dispenses crushed in both the crushed and cube...


Your selector solenoid is not working. Next to the auger motor there is a selector. You will see a plastic peice in a hole to the left of the auger.....Try to move it up and down. If it won't move it is more than likely frozen in one spot. Try to defrost it. If that does not work then replace the solenoid.

Sep 07, 2009 | Kenmore Refrigerators

1 Answer

Hotpoint fridge dispenser works on water but not ice


If the little green lites show up , you do not need a circuit board . If you get a hum or buzzing noise when pushing for CRUSHED ice , then the auger motor is frozen up . Remove the ice bin and use a hair dryer directly on the forks which turn the dispensor . The heat will transfer into the motor , defrosting the armature . Try closing the freezer door ocassionally and pushing the arm to test if forks turn .

Aug 09, 2009 | GE Refrigerators

2 Answers

Ice maker makes ice but can't dispense ice


Please try this. Remove your Removable Ice Bucket Assembly which is where the Auger (corkscrew) is located. You should be able to see the Auger Motor Drive Fork which is located permanently inside the freezer compartment... opposite the end of the Removable Ice Bucket Assembly that you just took out. Close the freezer door and attempt to dispense ice... if you can hear the Auger Motor running as you attempt to dispense ice... then the Auger Motor is OK. Dump out all the ice that is in your Removable Ice Bucket Assembly and wash it out in your kitchen sink with warm water. Reach into your freezer and put your hand on the Auger Motor Drive Fork ... you should be able to rotate it CW or CCW...it is a little hard to turn but it will turn. Position the Auger Motor Fork to a 12:00 and 6:00 o'clock position. Now take your Removable Ice Bucket Assembly and position its Receiver Auger Fork to a 9:00 and 3:00 o'clock ....Re install the Removable Ice Bucket Assembly into the Auger Drive Fork. Close the freezer door and again attempt operate the ice dispenser... you should hear the Auger Motor again run as you press the ice dispenser. Note....at this same time the Ice Chute Door in the Freezer Door should spring open so that ice can fall out. Of course you have no ice in the Auger at this time...but it all this works then future production of ice will fall out. Note...Usually the Auger Motor never fails. but the whole thing can get jammed with ice and not dispense. Also, the the solenoid that operates the Ice Chute Door fails quite frequently. Last but not least... if nothing is happening... it is a control board type problem. Hopes this helps! Handy Henry

Jul 25, 2009 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Ice maker will not dispense the ice


The auger motor and coupling in the rear may be frozen and won't turn.
Remove the ice bin.
Place a screwdriver or similar device in the forks of the auger and twist counterclockwise till it moves. The replace the ice bin and try again.
It will be difficult to move.
If that does not work. Turn off the fridge and use a hair dryer to hrat the auger gear and motor till it frees up.

Mar 23, 2009 | KitchenAid Superba KSRS27CN Side by Side...

Not finding what you are looking for?
Refrigerators Logo

Related Topics:

94 people viewed this question

Ask a Question

Usually answered in minutes!

Top Refrigerators Experts

Charles T Nevin
Charles T Nevin

Level 3 Expert

4066 Answers

John Tripp
John Tripp

Level 3 Expert

4654 Answers

yadayada
yadayada

Level 3 Expert

76682 Answers

Are you a Refrigerator Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...