I recently tried to use the DVD player, and now it will not load discs at all. It will most often get stuck on the default screen and display the "loading" icon. In its current state, the device is useless.
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Dirty laser.. scratches on discs..and sometimes laser diodes get weak and then will have issues playing discs. Some NEWER discs are a different format and the player will need a firmware update (connect to internet via Ethernet cable to get updates)
It could be that the laser is going faulty, or there is dirt/dust on the lense, or that the carriage carrying the laser is loose and not tracking correctly. You will need to open the DVD player and look at the laser unit to see if anything can be cleaned or adjusted.
I have the same problem with my portable dvd player and found that cleaning the lens of the player using a non-alcolhol wet nap for cleaning eye glasses worked well. I also found the rail that the optics runs along while playing needed a very small amount of silicone greese applied using a Q-tip. You may find that the optic unit may be "stuck" somewhat but can be resolved by gently moving the optic along its guide using a finger.
This changed my unit from not working at all, to working intermittantly sometimes having to vary the player on and off to recongnise the disc. Hope this works
I don't have a solution at this time. I have the same DVD player and mine stopped working this past weekend. It is doing the same thing as yours. I opened the case and loaded a disc and watched the mechanism. The disc won't spin. if you tap the disc it will start spinning and load and start playing. I thought I had fully fixed it. It will load most times but now the video and audio stutters as if the discs is spinning at varying rates.