Question about HP Office Equipment & Supplies
In order to remove any print queue even those that cannot be canceled, you can follow these steps.
Click Start > Programs > Accessories > then select Command prompt , then the black window will open and there type NET STOP SPOOLER and hit enter that will confirm service is stopped , after that on the black window type NET START SPOOLER and hit enter service will be started and all print queue should already be remove.
Posted on Sep 29, 2010
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Posted on Jan 02, 2017
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1. On your computer, browse to Start -> Run and type in NET STOP SPOOLER (this
will stop the print spooler service)
Browse to your windows\system32\spool\PRINTERS\ folder. You should see files
there ending in .SPL and .SHD created around the time you tried to print -
delete these files.
Browse to Start -> Run... and type in NET START SPOOLER (this
will restart the print spooler service)
Double click the printer icon in the lower-right corner of your taskbar to
examine your print job queue and browse to View -> Refresh.
Try to print again.
If the problem continues, please contact Lexmark Technical Support Center for further troubleshooting.
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