Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

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E Book 500GB drive does not get power

From one day to the next, my drive is not showing any power anymore. While I can send it in for warranty replacement, I am worried about the data on the drive and rather fix it myself if possible. Has anyone experienced the same issue?

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  • Satus May 26, 2008

    Thanks Bill

    How did you get the case off? Mine is still under warranty for a month. So I could get it replaced, but I need the data on it... Is there a way to get the case open without breaking it?

  • Satus May 26, 2008

    Cool... ty... I got it opened... the newer ones only have the clips it seems...

  • Anonymous Oct 31, 2008

    My unit will not come on only after 3 months use. I plug it in and it will not stay on.

  • Anonymous Feb 08, 2009

    when i use my ebook in another computer using xp, my pc is also xp, you can see the files but in a different format, and they wont open

  • Anonymous Feb 13, 2009

    the same here, still have some waranty though but can't work without the data on it.....

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No matter what I tried, I ws unable to get my "MyBook" working. My solution? Remove from case and voila, it's just a seial ATA drive attached to a small circuit board which converts it to USB. Disconnect from the circuitboard and plug into the motherboard. Imstant success. It failed as an external drive three weeks after the warranty ran out. WD support was zero help.

Posted on May 26, 2008

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> it is still in warranty

If you exercise the warranty, you'll have to send the current device back to W.D.
But, W.D. will take _no_ responsibility for 'rescuing' the files currently on the disk.
Is that what you want?

Disassemble the enclosure, and remove the disk-drive.
Connect it as a 'slave' disk-drive in a desktop computer.
If it works, the disk-drive is OK.
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and buy a new enclosure, with a new power-supply.
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If it is under warranty, get it replaced otherwise time to buy another one.
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Clicking is not a good sign from a harddrive. It will still be dected in usb. but not usable as storage. Open the case see whats inside.

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Had my book 500gb hard drive for less than a day, same problem, no recognition and no blue light, lost my music backup. Not impressed.


Cheap power supply provided, died on the first day. Contacted ebuyer and they sent me a better quality, replacement power supply the next day.

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It sounds as though the drive has failed. A hard drive making clicking noises is never a good thing, often indicating a problem involving the read/write head and its servo.

To see if the drive has failed (I believe you mentioned you have a mac?) connect the drive and go into disk utility. If the drive is listed to the left, you may be able to format it. I fear, however, this will not be the case and the drive has failed.

You may or may not be able to recover your files, via data recovery specialists, though these tend to be costly.

http://www.drivecrash.com/ is one such data recovery service you may want to look into.

If you would like to try software recovery on your own, I recommend Data Rescue II (http://www.prosofteng.com/products/data_rescue.php) You can use the trial to see if your data can be recovered.

Good luck!

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E Book 500GB drive does not get power


It sounds like the adapter more than the e-book.
If the adapter plugs into the e-book, remove it and buy another one with the same voltage and correct power orientation. The best way to do this is to take the old adapter with you to any shop that sells electrical equipment - even K-mart has them.
If it's one of the fixed adapters, it's best just to take it to a sparky and have them change the adapter for you, it's a 2 minute job.

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With voltmeter, check voltage from the transformer if you think it is a power issue. If it is faulty, Radio Shack may have something with the right size connector and voltage. Ebay is another option. However be forewarned that MyBook by WD are known to blow up the drive controller board. My 500GB "World Edition" did so after 1.5 yrs. Drive spins but no access. Took controller board out and found burned chip pins.

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It sounds like it's failed, and needs to be replaced, WD will ship you a new one if you give them a credit card, then you can send that one back, don't forget to send it back though, or they'll charge you several times what you could buy a new one for at your local shop.

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