Question about Kenmore 23313 Whispertone Bagged Canister Vacuum

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Whispertone powerhead handle release replacement

After 12 years my whispertone 116 finally needs repair. The tab on the handle release (at back bottom centre) is broken and needs replacement. I got the headcover off and can't figure out if the handle release just pries off the bar or if there is more to it.

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  • breeze38b Mar 28, 2009

    The powerhead handle release mechanism (on my Kenmore Whispertone 12.0) appears to be broke, and will not keep the handle and canister unit in it's upright 'locked' position. Can you help me?

    Thank you.

    Robert Tomassetti

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Take a butter knife and/or flat head screwdriver and press forward on the four tabs that retain the pedal.

Posted on Jun 02, 2008

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Use a flat blade, it just prys off, a new on will press on.

Posted on May 26, 2008

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The power head of my 1165581590C Kenmore Power mate Whispertone 12 amp vacuum won't open. It is an older model and it desparately needs a clean!


I am not 100% sure of the model number but most of their powerheads come apart quite easily if you know how. There is a light lens cover on the top of your powerhead. On each side of this cover there is a little clip that holds it in place. You can usually see that spot by simply taking your thumb and pushing the light cover to one side or the other. Place a small flat head screwdriver in that slot and gently pry upward.

Once that cover is off, you will see two screws. Remove those two screws. Now simply grab each side of the cover towards the bottom and back of the nozzle and pull out. This should release it from the base. It will lift from forward from back to front..

Reassembly is pretty easy. Just reverse the instructions.

Let me know if this helps.

Dec 30, 2012 | Vacuums

2 Answers

Help! i have a whispertone 300 model 116 28612790. the retractable cord is jammed & i could only get the front part of the canister open that houses the motor, etc. there are only 2 screws to open it...


even if you get it apart chances are it needs a new spring but it requires a special tool to get the rubber molding off that separates the top from bottom and sears repair guys and vacuum shops have them. I would take it to a used vac store and get them to fix it before you try yo remove the rubber seal as it will not go back on well and that will cause the machine to not get aproper seal and lose airflow.

Oct 06, 2010 | Kenmore 23313 Whispertone Bagged Canister...

1 Answer

Was using kenmore whispertone stopped suddenly disconnected brush unit will not switch on ????


if you took the hose out of the wand assembly then it may not turn on as the hose handle has a power button on it and must be connected to turn on the unit.Also check the powerhead for a reset button (small red / or black button on the back of the head){back of head not the bottom}

Oct 05, 2010 | Kenmore 23313 Whispertone Bagged Canister...

1 Answer

Sears Kenmore Whispertone Vacuum Problem:


If you push inwards on each side of the light cover on top you can remove it. With the light cover removed remove the (2) access screws. Now you will be able lift of the entire top cover from the base. You will then see the belt and roller brush, remove the old belt and replace with a new one. You can get the replacement belt you need here:

Kenmore Whispertone Replacement Belt

Oct 28, 2009 | Kenmore 23313 Whispertone Bagged Canister...

1 Answer

Kenmore whispertone 100 model 116. powerhead no


  • The motor / cord compartment cover must be removed to access the cord reel. There are four screws that hold the cover to the chassis. Two of the screws are found under the cord-retractor-foot-pedal on the top back of the canister. To access these screws the pedal must be removed. To do this, press the pedal down and look (from the top) for the four plastic clips that attach/hold the pedal hinges to the cover. There are two at the end corners and two in the middle. Using a long, thin flat-head screw driver (or similar instrument) press each clip to unhook/popout the hinges. Note: the foot pedal spring will also come out when the pedal is removed.

    The other two screws are found under the curved hinges of the vaccum bag compartment cover. To access these, lift the cover as if accessing the vacuum bag. Keep pulling the cover back until the hinges release from the motor cover. Don't worry, it is disigned to do this and will not break but it may require a little force. A long phillip-head screw driver will be needed to access and remove each screw

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Kenmore Whispertone 100 connection issues


find a used one at a vac repair shop, its just worn out

Aug 01, 2008 | Kenmore 23313 Whispertone Bagged Canister...

1 Answer

The shaft on the motor for rotating the brush is not moving. It is a Kenmore Whispertone 12 VModel 116 3521290. I am suspicious of the Belt Protection system.


http://geeksquad.fixya.com/ThreadView.aspx?prdid=0&thid=661780
Generic problem for all Vacuums
The shaft on the motor
Posted by tsnater on Jun 10, 2008
The shaft on the motor for rotating the brush is not moving. It is a Kenmore Whispertone 12 V Model 116 3521290.
I am suspicious of the Belt Protection system.


Hello,
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. It sounds to me that you have a motor that is froze up and would be in need of some type of service, whether it be the fan(s) on the end of the motor, the carbon brushes are sticking and bound up, or the armature would be the last thing. Just be careful that the repair cost and labor do not exceed the cost of a new motor. The motor shaft should @ all times should spin freely. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.

http://www.sears.com/ Customer Service 1-800-4-MY-HOME 1-800-469-4663
Thanks, Don the Vac Man
Go Ahead. Use Us.

Jun 10, 2008 | Vacuums

1 Answer

Powerhead does not work and the light doesn't work. Canister does work


Some of these has a reset button to push on the powerhead. Check the plug at the end of the hose handle, is it pushed in, if you push on it and it goes further in, then the tube in the handle will have to be replaced, the holding tab broke off of the tube. Pull the wand off and look at the prongs to see if they are burnt. it they are, then that power cord will have to replace as well as the want.

Jan 23, 2008 | Kenmore 23313 Whispertone Bagged Canister...

1 Answer

Kenmore Whispertone


The cover over the light, push in on the sides to release the tabs, then remove 2 screws. Using a screw driver, put it in the slot, one on each side, from the bottom, pry up to release the tabs, cover will come off and you can get to the belt and brush roll.

Sep 30, 2007 | Kenmore 23313 Whispertone Bagged Canister...

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