Question about Gateway Computers & Internet

5 Answers

Have a gateway MY6720. trying to download from a canon zr830 dv camcorder through a firewire 800 expresscard 2port device plugged into the side of the computer. when i plug in the cable from camera to the expresscard, the computer shows it recognizes new hardware and the next thing it can't find the driver. now what?

Posted by on

  • 2 more comments 
  • terrypilot76 May 25, 2008

    in regard to previous request, operating system is windows vista with sp1 installed.
    the problem is not with the camera but somewhere after the camera - firewire express card or windows vista.

  • terrypilot76 May 25, 2008

    the problem is not with the camera as i took it to best buy and using the cable i have they tried it on another firewire capable computer and everything worked fine.

  • terrypilot76 May 25, 2008

    Just want to say thanks to all who contributed to solving the problem.

    Don't know exactly which one of you gave me the correct solution but I am so happy that I can now download my videos and get them read to burn on to CDs for my kids and others.

    terrypilot76

  • terrypilot76 May 25, 2008

    thank you all

×

5 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 3,587 Answers

So. terry..why is this reposted?

Posted on May 25, 2008

  • Patrick Michaels
    Patrick Michaels May 25, 2008

    terry..looks like Ginko had the best solution..you might want to reverse your acceptance on this one.

×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,665 Answers

Hi have a look at link below.may be usfull.
Windows Vista will automatically detect and install
most FireWire devices when connected. However, for
devices that do not install automatically, follow the steps
below to complete the installation
http://www.siig.com/Files/Manuals/0004/04-0442a.pdf

Posted on May 25, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 6,966 Answers

Hi,

with the indulgence of the others....

Pls try uninstalling the Firewire 800 Expresscard physically from the PCM/CIA slot and uninstalling from your Device Manager. Reboot with the card. Re0insert card, re-install card (probably will auto). Try camera again.

Hope this be of additional help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Posted on May 25, 2008

  • Louie  Role
    Louie Role May 25, 2008

    that should be "Reboot without" the card.

  • Louie  Role
    Louie Role May 25, 2008

    Glad to be of assistance and appreciate the rating.

×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 3,422 Answers

Hi,

Can you please tell me the operating system?

Posted on May 24, 2008

  • Priya darshan May 24, 2008

    If you can tell me your operating system i could give you the exact
    drivers but anyways even you can download it by your self it easy just CLICK HERE and select the model.



    Goodluck,

    Please don't forget to rate the solution





×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Gateway Master
  • 19,396 Answers

Did you try reinstalling drivers

Posted on May 24, 2008

  • Ginko
    Ginko May 24, 2008

    Disconnect camera from firewire, also disconnect pc from power for ten minutes, to get rid of eventual electrostatic charge problems.
    Download and install drivers from here.
    It is important that you install camera software with camera NOT CONNECTED to computer . Connect camera only after installing software or if explicitly required by software


  • Ginko
    Ginko May 24, 2008

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have a canon zr830 and I want to take video from a tape in the camera and put it on my computer. How do I do this?


you have to record the video to an sd card and then download it to your computer thats the only way

Mar 02, 2011 | Canon ZR830 Mini DV Digital Camcorder

1 Answer

Hello, My laptop does not have a firewire port. What do I have to do to transfer video to my laptop from my GL2?


What brand and model is your laptop?
Since we don't know the laptop model I have to cover a little more info here.

Most laptops have at least 1 expansion ports available on the side and you can use that to add additional ports or features if needed such as Firewire, USB2.0, or Ethernet, etc

Older laptops came with 1 or 2 full size PCMCIA ports. Those are rarely used anymore.

Newer laptops usually have an ExpressCard port.
These newer cards come with either 54 or 34 pins so you'd need to get the right one for your laptop.

For example, view the main ExpressCard info here
http://en.wikipedia.org/wiki/ExpressCard


Be aware that Firewire is officially known as the "IEEE1394" protocol. So some sites may refer to it with that name and it's the same thing. Apple calls it Firewire and Sony calls it iLink.

There are several different pin configurations for firewire.
Original 400Mbps speed Firewire from 1995 has a mini 4 pin or a full size 6 pin cable.

Newer Firewire 800 has 800Mbps speed and is called 1394b.
That has it's own cable connector as well and is not very common. It's much faster than USB (even Firewire 400 is ) but it didn't get used a lot.

The firewire connector s are visible here:
http://en.wikipedia.org/wiki/IEEE_1394_interface


The Canon GL2 uses the original 400Mbps 1394 protocol but the connector might be proprietary since it appears to have 5 pins.
It's visible here from the user manual.
23c8825.jpg

There are 6-pin sockets and smaller (non-powered) 4 pin sockets and they are both still "firewire" but the small one has less options since it has no power connections with it. So the small connections can send data but can't run a portable hard drive or anything that needs power.

The small connectors are used for laptop ports and camcorders while full size desktops usually have the full size 6 pin ports. So to connect the 2 they make adapter cables with one of each type on each end.

Such as this one:
http://www.amazon.com/Phoenix-IEEE-1394-4-Pin-FireWire-Meters/dp/B000165AS0

That fits most applications but I think the Canon cable is proprietary, so hopefully you have the original cable.

So,
You probably need a laptop 1393 DV expansion card, DV editing software and the right cable. The socket on the GL2 doesn't look like a typical IEEE connector in the user manual so that may be Canon specific. If you still have the original cable that came with it then you're all set.

You can find a laptop expansion card online such as doing a search on Amazon.com with the words expresscard + 1394 and you will see many ExpressCard adapters to pick from.
Get the laptop 1394 expansion card that matches your Canon Cable and that can plug into your laptop on the other end (choose the right 54 or 34 pin type) that matches your laptop.


Jul 25, 2010 | Canon GL2 Mini DV Digital Camcorder

1 Answer

Computer reconized canon zr85, but not the zr800


load or reload the drivers for the zr 800,you should be able to get the drivers off of canons website

Dec 03, 2009 | Canon ZR800 Mini DV Digital Camcorder

1 Answer

My computer has no firewire port


Unfortunately USB and Firewire use two completely different protocols for handling the data transfer, so it is not possible to just buy an adaptor that will change one to the other.

You can however buy fairly cheap plug in Firewire cards that will fit a notebook, providing you have an expansion socket (PCMCIA, CardBus, ExpressCard). Just try Googling '"Firewire for notebook"

Hope this helps!

Jul 02, 2009 | Canon ZR45MC Mini DV Digital Camcorder

1 Answer

Cannot download video, only Card pictures


I do not know MACs, but a standard 4-pin to 6-pin firewire (IEEE1394) is needed. On Windows XP, plug it in, run Windows Movemaker and you are good to go. By the way, a "DV cable" is a firewire cable.

If your MAC cannot "see" your camcorder, try another firewire device to see if your MAC is the culprit, or drag your camcorder and firewire cable to a friend's PC running Windows XP and see if it works.

May 27, 2009 | Canon ZR70MC Mini DV Digital Camcorder

1 Answer

Camcorder not recognized


You need software to recognize it. Do you have video editing software in your computer?

Jun 30, 2008 | Canon ZR830 Mini DV Digital Camcorder

1 Answer

Dropped frames during capture from camcorder


Firewire cards are quite cheap, under $20, replace the card. If you still have problems then it is most likely with the camcorder.

Jun 05, 2008 | Canon ZR830 Mini DV Digital Camcorder

1 Answer

Cannot transfer from camcorder to computer.


Hi,
make sure you are using 4 pin to 4pin firewire which looks like this:
http://www.pcab.co.uk/ebay/firewire%204%20to%204.jpg

After connecting,
Switch on the Cam.
Open Windows Movie Maker and import video from device.


:)

Mar 25, 2008 | Canon ZR700 Mini DV Digital Camcorder

1 Answer

Vista and firewire 1394?


Firewire works fine under Vista, but it's quite possible your USB to Firewire bridge doesn't have proper Vista drivers. You wouldn't expect Vista to include these, they would be installed from a disc that came with your adaptor. USB to Firewire is a questionable option at best... there are often problems with it. You may be better off with a PC-Card or ExpressCard solution, if the laptop is your only computer.

Also, when the camera says "DV IN", it's expecting video from the PC to be sent to it, it's not in capture mode. Most camcorders must be in either "play" mode, or a special "link to PC" mode in order to even be recognized by Windows (any version) as a video input device.

However, until you resolve the issue of supporting your Firewire device in Vista, nothing the camcorder does will be an issue yet. You should check the documentation that came with your USB to Firewire device, the driver disc, etc. for information on Vista support.

Jan 05, 2008 | Canon ZR200 Mini DV Digital Camcorder

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

72 people viewed this question

Ask a Question

Usually answered in minutes!

Top Gateway Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18344 Answers

Prashant M
Prashant M

Level 3 Expert

2260 Answers

Are you a Gateway Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...