Question about Brother DCP 165C Compact Color Inkjet Multifunction Printer

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PRINT UNABLE 50 - Brother DCP 165C Compact Color Inkjet Multifunction Printer

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Hi,
I had this same problem and it is an easy fix. It is similar on all brother printers but mine was a 5860CN.

Lift the lid on your printer and at the back you can see the opening where the print head is.
With the power off, use your finger to move the print head into the middle.
Now feel under the lip of the cover at the front of the gap and you will find a plastic strip that runs from one side to the other. This is the encoding strip and it what the print head uses to read where it is. This encoding strip is easily pushed out of position when a paper jam occurs and all you need to do is to get it back into position. Using both hands use a finger on either side of the print head and lift the encoding strip upwards slightly and move slightly towards the back of the printer. This will locate it back into the correct position in the print head when you release. You can feel this with your fingers. Power back on and the problems will be gone!
Remember and be gentle so as not to damage the encoder strip!

Posted on Dec 23, 2010

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How to use init unable 50
please answer me
thanks a lot

Posted on Sep 30, 2010

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Posted on Jan 02, 2017

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I have a brother's MCF-255MC printer and i keep getting the message unable to clean 50 I followed the steps in the manual and it still didnt work could you please help me?


How do I clear the message "Unable to..." or "... Unable" ? ' Brother

support.brother.com/g/b/faqend.aspx?c=gb&lang=en&prod...eu_as...
Aug 18, 2014 - Unable to Clean (Clean Unable); Unable to Init. ... If the encoder gets markings or debris on its surface, it may cause other problems.

Brother Unable to Clean 50 Error - YouTube

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http://www.fixya.com/support/t211210-brother_mfc845cw

Stick a 1.5 inch tape onto the printhead cover where the strip runs thru. This will prevent this accident in future!

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