Question about SanDisk Sansa e250 MP3 Player
Hello, my Sansa Sandisk e250 has been broken for a while. When I turn it on, and it takes a long time. Then it makes me choose the language. If I try to play a song or fix a setting, it freezes and the screen appears with white horizontal lines, then resets itself and turns back on. So I cant download a firmwire because if I try changing it to MSC, it will freeze and reset itself. I can always try taking it to a store, but Im not sure which. Any help is appriciated. Thanks for you help.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor
Posted on May 24, 2008
Tips for a great answer:
Jun 20, 2010 | SanDisk Sansa e250 MP3 Player
May 31, 2009 | SanDisk Sansa e250 MP3 Player
Feb 21, 2008 | SanDisk Sansa e250 MP3 Player
Nov 05, 2007 | SanDisk Sansa e250 MP3 Player
Oct 15, 2007 | SanDisk Sansa e250 MP3 Player
55 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: