Question about Brother LS-2125 Mechanical Sewing Machine

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I got a brand new Brother LS 2125 last week. Zig Zagged the first day, then it stopped. Needle moves to the left but does not take thread.. just sews a straight stitch.. there is no stitch length option..

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  • pebblesus Sep 29, 2010

    thank you so much for your reply.. ive been using the straight stitch all week with no problems.. the zz stopped after the first day and the thread just pulls right out.
    Ive used three different needles, adjusted tension and turned the pattern screw (or whatever it is).. i just got off the phone w/ brother and did everything they said.
    They told me the nearest service station (like an hour away), ill call them and see what they say, then maybe just ask the place i bought it from if i can exchange i guess.. it kinda sucks because i have a show coming up and need to have 5 more outfits in the next 10 days arg!

  • pebblesus Oct 01, 2010

    well im not sure what it was supossed to do, but it didnt fix anything. the needle moves free. i took the bobbin cover off and hand cranked it to see in slower motion.. just looks like the bobbin thread isnt being picked up, and since i can stitch a straight line with the ZZ setting, then the thread justpulls right out, im guessing it must be a timing thing.. just odd that it worked for a few hours, then stopped.. what could have caused that and would it happen again that easily?

    I eneded up purchasing another machine from the same company. When i get it ill send this one back and they said they'll refund me the cost. We'll see.. i dont have the original box (didnt think id need the bulky thing around ya kno?).. so i was going to just use the box they sent the new one in. Hopefully that wont be a problem i dont need any more trouble with this. its already paying for itself in shipping ha!

  • pebblesus Oct 01, 2010

    its funny actually in slow motion.. i see that its when the needle is going to the right, THAT stitch is the one that comes out, its the one on left that makes the straight stitch.

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The needle is bent (replace it). OR the shuttle is out of time (needs to go in for an adjustment)

Posted on Sep 11, 2012

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Are you sure that you don't have it set for the buttonhole stitch? Look at your manual and try the different stitches and threading. Good luck

Posted on Sep 29, 2010

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  • pebblesus Sep 29, 2010

    Ive tried a couple different stitches, only the straight ones work.. sometimes when I do the zig zag it doesnt even sew a straight line, it just comes out.. I don't think the needle is picking up the bottom thread.. i cranked it in slow motion and the top thread just popped oout when the needle moved to the other side

  • Mary Dunn Sep 29, 2010

    The only other thing I can think of is the needle may be bent, try putting a new needle in other than that I am totally baffled because it sounds really strange. Try calling Brother customer service at 1-877-276-8437 and ask them about it. I wonder if it has faulty timing? Or else, can you return it for another machine with no cost to you? My granddaughter has the same machine and we have had no problem with it, thank goodness. But, you shouldn't have to put up with this problem. Good luck.

  • Mary Dunn Sep 29, 2010

    I would just take it back, hopefully it was a local store. If, they couldn't help you at customer service, it must be a lemon. You sound like you have too many projects to do and do not have the time for this nonsense. Please let me know how you make out because I do care how you get it solved.

  • Mary Dunn Oct 01, 2010

    How have you made out? I have had my fingers crossed for you and hope that you are able to get your projects out of the way. If, you were able to resolve the problem, please share with me, how you were able to. Or, did you have to get a new machine?

  • pebblesus Oct 01, 2010

    i dont kno yet. ive contacted BROTHER and they gave me the nearest service center.its about 40minutes away and when i called them they couldnt even tell me how long before it could get looked at.
    then i contacted the company i purchased it from, they said they'd have to receive the one i have before they could send out a new one (evidentlyit could takeup to two weeks?). so i asked them if they could send the new one, charge the account i purchased THIS one with, then just refund me when i send this one back. should hear freom them today.
    I really cant see going thru the trouble of going to the service center and waiting a week or so to service on a machine i just bought a week ago.
    ive also considered contacting a localguy that services them, see if he can swing by and at least check it out for me, if its not picking up the bobbin thread when it zigs to the left its gotta be a timing thing.. right?
    I dont know what to do at this point i didnt want to spend $$ on it as it was inexpensive to begin with and i was on a major budget when i got it. it had excellent reviews and it was simple enough fore what i needed. arg.
    i might contact that guy and see if he can come by asap. if its simple enough thats fine, if its not id rather just send it back and get a new one. but i can at least do straight stitches for now til they send the new one, hopefully they can do that, but Im not sure the account i used to by it will be usable for another one so.. i may also just be screwed haha

  • Mary Dunn Oct 01, 2010

    Well, I certainly hope that they take care of you. It has to be the timing or the needneedlle shaft is bent. Does the needle shaft move back and forth easily? I lent my niece my sewing machine years ago and she tried to zig zag with the straight stitch foot and knocked it out of whack. My husband oiled my machine and then worked the needle shaft back and forth pulling a little to left and right until it worked freely, then it zz'd. . I had to move it physically each time I sewed but I never took it in for repair. I still have the machine, call me crazy but it was the first machine I ever had that was new. You can email me at mvd011244@msn.com. Another person suggested set it at its widest stitch and sew in reverse with no thread, I don't know if that will work or not but worth a try.

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