Question about Lenovo G560 06793JU Notebook

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My Lenovo brand new laptop's intergerated camera is not working from very next day i bought from Croma stores.

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Hi nselva,

There are several reasons why the integrated camera in your laptop is not working. Let me give you the most common reasons why and the necessary troubleshooting to fix the issue. You may want to try the steps below:

1. Webcam is disabled - To enable, press Fn + Esc. A camera icon will appear at the bottom right side of your screen. You might see another icon which is a camera with a slash at the middle this means camera has been disabled.

2. Webcam Software - Kindly check if you have the software for webcam installed in your PC. Software is YOU CAM. It might need to be reinstalled on the system. You may get the You Cam software from this link. Just look for Software and then choose You Cam which is compatible to your OS. Download it to your PC and install it.

3. Webcam Driver - Check if you have webcam driver in Device Manager. If there's none you can get the driver on the same link where the You Cam is. All you have to look for is Camera. Select the driver that's compatible to your OS. If there's already an existing camera driver it's also advisable to uninstall it and install the driver that you can get from the website.

If still camera will not work after doing the steps above you will need to contact Lenovo since this is already a hardware issue. Camera needs replacement.

Hope it helps.

Thank you for using Fixya.

Posted on Apr 07, 2011

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