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When i try to open my disk tray it says locked

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  • td7272 May 26, 2008

    I don't have the instuction booklet

  • sweckk Aug 01, 2008

    tray will not open shows a lock on the display

  • unclecolin Oct 08, 2008

    I have an instruction manual but it doesnt offer any advice on this at all


3 Answers

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I had same problem with JVC player. Found out from manual that there is child lock- activated by pressing stop + eject when unit in stand-by mode. (which I must have done accidentally) Unlocked by repeating action - in stand by mode.

Posted on Jun 27, 2008

  • Valentine Valentine May 11, 2012

    This also worked on my Magnavox MDV110 player! The CD was stuck and the door didn't open. I turned the unit off, pressed Stop + Eject together, and pressed Eject again. The tray finally and magically opened!


Mine did as well - a flashing key appeared. Not in the manual. I called; they'd never heard of a flashing key on the display. Turns out there's a "lock" button in the lower third of the remote that I must have hit by accident.

Posted on Jun 08, 2008

  • giantdoonut Nov 07, 2010

    I had to completely cut off the power. When I turned it back on it opened right up. Mine is a samsung.

  • hedon4desire Jan 22, 2012

    thank you giant, the tip worked for my samsung. all the best


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Turn off dvd player(don't unpluged from power), press stop, hold and press eject button - it work

Posted on Jun 29, 2008

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  • 10 Answers

SOURCE: disk tray will not open

replace loading belt...or if not u can clean it.

Posted on Feb 27, 2010

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Posted on Jan 02, 2017

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1 Answer

Tray won't open. I do have a disk in it.

If its like most disk drives, there should be a very small hole near the front door. Straighten a paper clip, and push into the hole. You should feel slight resistance - this is the lock for the tray. Pushing on the lock should cause the tray to open.

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Every time i try to put in a disk, it says its locked


Yes,Some one have set the child lock ON it appears as LOCKED

As this child lock is ON you cannot open the tray.

Please follow the below steps to open child lock,

When player is in standby mode press RETURN,ENTER and then ON/STANBY BUTTON again.

You can open it.

If it appears as TRAY LOCKED ,You should contact your sony dealer or authiorised sony service centre.


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Try tapping above the disk drive or if that doesn't work open the tray take your disc out close the tray. open the tray put ur disk back in and close the tray again.

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replace loading belt...or if not u can clean it.

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I bumped into my dell computer disk tray while it was open, and popped it out. When I try to put it back in, it seems to lock into place, but when I push the button to close the disk tray, it only goes in...

It sounds like you have the drive gears on the tray out of sync with the tray. Pull the tray out all the way again if you can. On the left hand side of the drive is a large gear that engages the side of the tray, turn this gear counter clockwise (the same way it turns as the tray ejects). You should be able to see a plastic slide with a rack gear on it (teeth in a straight line). Slide this part all the way to the right. Now try inserting the tray back in. Good luck.

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1 Answer

Disc tray locked

there is a small hole outside the disk-tray. it may anywhere
put a thin needle inside that when the computer is on

warning: Be sure that you stand or touch on a wooden plank for safety

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I assume it DID work at one time. You need to take it apart and see how the tray is driven... belt or gear. If belt driven you could replace the belt.


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My dvd/cd try does not open when i press the eject button say "locked"

That means your trays are on Child Lock (this is a safety feature to prevent any accidental opening or closing of disc trays by small children when listening to your favorite tracks.)
To solve this, simply switch off your radio to Standby and hold the power button...whilst holding the power button, press open on the tray that is locked....the system will display UNLOCKED on the display of your hi-fi.

That should be it. To lock the tray....repeat the same process on the particular tray u want locked.

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