I have not gotten it fixed, but I certainly do not to pay to have help as I believe this is an Easyshare problem and they should tell me for free what is wrong with the program. It did not do this in the past so it is something new!!
I do not know how your web site came up as I have always gotten right to Kodak before when things have gone awry.
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones). click here to download the app (for users in the US for now) and get all the help you need. Good luck!
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on idevice like the iphone and iPad? well it depend on what IOS version you are on. If you are using anything before IOS 7 the way to attach photos is kinda backwards.
you don't actually attach photos but you choose the photos you want to send in an email.
anything below IOS 7 1)Tap on the PHOTO app and Go into you photos. 2)Choose the photos. You can send one or more. If you are in your photos you should have an icon on the top right (its the last icon, a picture of an arrow going out of a square). Once you hit that icon you are able to mark your photos to send . Each photos you choose will have a check mark on it. 3)Once you have all the photos marked hit the "SHARE" icon on the top left of the screen. From there you can email or message those marked photos. Once you tap on the email, your email app will open up with each one of the photos attached to the body.
IOS 7 method If you are looking at an individual photo from your PHOTO app, you can tap on the share icon (the square with an arrow pointing up) at the bottom left to bring your email and text share options Sometimes when you go into your photos app it will bring up in yearly view... in that case 1)Tap on the PHOTO app and Go into you photos. 2)Choose your photos. If your app opens in "YEARS" view tap on the photos to zoom into "COLLECTIONS" view. From there tap on the collection where the photo you want to send is located. That would bring you to "MOMENTS" view. With IOS 7 the photos apps arrange your photos by YEARS>>COLLECTION>>MOMENTS. In MOMENTS view you can tap on the "SELECT" on the top right which will allow you to choose the photos you want to send in an email.
3)After you choose a photo(s) the icon on the bottom left (one with an arrow pointing up from a square - this is called the share icon) is available to tap. If you hit that you'll get all the option as to how to share those photos including facebook and twitter
For Mac, use iPhoto, or if you are more experienced with digital photography, try Aperture.
For Windows, you can use Picasa or digiKAM.
**Picasa and digiKAM will also work for Mac, but iPhoto and Aperture will not work for PC.
"iPhoto makes managing your photos as easy as taking them. It helps you
organize your photos so you can find them fast. Edit them so they look
their best. And share them with your friends and family."
"You've taken a great shot. Now you're ready to make it even better.
Aperture 3 gives you all the tools you need to turn your photography
into so much more."
"Picasa is a software download from Google, that helps you organize,
edit, and share your photos. The local application usage and the online
storage up to 1 GB is free, and it is easy to use. The online version is
called Picasa Web Albums."
"digiKam is an advanced digital photo management application for
linux/KDE, which makes importing and organizing digital photos a "snap".
The photos are organized in albums which can be sorted chronologically,
by folder layout or by custom collections."
Yes, they can be recovered if you take care. Also if you want to maximize chances of Kodak camera files recovery, the first thing you should do is immediately stop taking more photos or videos (with your current digital camera) in case partial files are overwritten.
Then connect the camera (memory card) to a PC or Mac which has install a data recovery tool, check this site Digital Camera Photo Recovery for a list of good and tested recovery software.
Problem Description: Pictures from an easy share album deleted by mistake. It?ll be fine. All your original pictures are on the C drive. Unless you have changed the directory onto which you save when transferring: You can find the pictures under C-Drive, my pictures. When successful please give me the feedback as a rating or recommendation. Thank You
You need to rebuild the picture catalog. Pls. follow the steps below to perform the task:
Right-click the Kodak EasyShare software icon on your desktop, then select Properties.
Select the Compatibility tab.
Clear the check box for "Run this program in compatibility mode for" then clear all the check boxes under Display Settings.
Right-click the Kodak icon in the system tray, then select Shut Down Kodak EasyShare software.
Go to C:\Program Files\Kodak\Kodak EasyShare software\bin.
Right-click the Catalog folder, then select Rename.
Change the folder name to OldCatalog1, then close the window. Note: If you cannot rename the folder, go to Part B.
Select Start > Run.
Type %temp% in the Run dialog box, then click OK.
Open the_Retain folder (if there is one).
Double-click the bin folder.
Right-click the Catalog folder, then select Rename.
Change the folder name to OldCatalog2, then close the window.
Delete the backup catalog files ESBK.mb and ESBK.mbb: a. Select Start > Search > All files and folders. b. Type ESBK in the All or part of the file name box, then click Search. c. Delete the two files found (ESBK.mb and ESBK.mbb). e. Click Yes to send to the Recycle Bin. f. Close the Search Results window.
Delete the EasyShare.mc file. a. Select Start > Search > All files and folders. b. In the All or part of the file name box, type EasyShare.m c. Delete any .mc files found.
If you are using Windows XP unplug your camera from your PC and uninstall the Kodak software. You don't need it to transfer photos to your PC. The next time you connect your camera (turn the camera on) to your computer it should recognize it and you can use Windows built in transfer software. Details are here:http://www.organizepictures.com/2006/11/5-easy-steps-to-transfer-your-pictures-using-windows-xp-photo-wizard
So the pics are still on the computer and you want them off? Right click one of the pictures and check its properties. You should see where the picture is on the hard drive, ie. C:/programs/kodak/2006/birthday/009.jpg. Navigate to this directory and delete entire directory behind kodak. You may have the originals in one folder and the "fixed" photos in another. Picasa does this too. You can use XP and search for all pictures and look for the directories this way too, right click the pics and choose "open directory" or something like that and you should be able to see that directory, delete in same fashion.
My instruction booklet says:
IMPORTANT: The keychain MUST be plugged in and in "update" mode in order for you to open the Photo Viewer progarm. If it is not plugged in, or is in the wrong mode, you will get the following error" No photo viewer is found, program terminated!
2. Once the keychain is plugged in and in "update" mode double click the Photo Viewer icon on your desktop to launch the application. (I wasn't able to double click the Photo Viewer icon at all, so I don't know what else to do). And for the rest of you that are able to double click it, I will give you the instructions.
3. Use Photo Viewer's file manager to browse photos on your computer.
4. Once you select a photo, it will show up in the crop marquee. Put the box over the area that you want to see on your keychain and click the POST button (arrow to the right). This will move your photos to the collection panel.
5. Delete any unwanted photos by selecting the image in the collection panel and clicking the X button from the menu bar.
6. Once you have all photos in the collection panel that you want on your keychain, click the "synchronized" button. At the bottom of your screen, you will see that the status has changed from "idle " to "download" and the black bar will show %complete.
7. Once the download is 100% complete and you get the following message, "photo viewer data synchronized complete", click OK, exit the progam and disconnect the keychain.
IMPORTANT: Do not disconnect the Digital Photo Keychain until the download is complete and you exit the photo viewer software.