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Make sure your printer is updated. Please visit the Lexmark website to download and install the Lexmark Pro700 Series Firmware Update on your computer. The update will make your printer more reliable and more efficient.
If the problem continues, please contact Lexmark Technical Support Center for additional assistance.
The problem is software rather than mechanical operation. Uninstall the printer driver from the Add/Remove section of the Control Panel. Pull out the USB port and replace it back. This will prompt you pc to install the driver of the newly found hardware. Reinstall the printer driver. Should your printer be observed to have the usual problem, replace both cartridges with a one. "Loading paper" problem feedback is the same prompt as what you get when cartridges are old or refilled with unauthentic ink.
The rollers may be worn so it is not getting picked up evenly. Also, be sure that your paper tray in aligned properlyand guides are keeping the paper straight. If both of these seems to be good then there may be something in the paper path.
Firstly make sure that in the cassette the paper tray guides are fully against the paper as if they are not the paper will wiggle through the machine and cause your fault. If this doesn't work then check the paper path as there maybe a small piece of paper causing it to shift and turn causing the crumple. Also check the fuser and the little plastic stripper fins as they may have dried toner on them causing the fault.