Question about Arcsoft DVD SlideShow for Windows (dads0003)

2 Answers

When I try to burn the 2nd copy of a slideshow, the screen turns bright blue and warns of a "crash dump". I have to turn off the computer, reboot and start all over again. In the past I have been able to burn as many copies as I needed. I first noticed this problem after I installed Windows 7.

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  • ssetser Sep 29, 2010

    Ther is not a new version and ther has not been one in years. Anyone could come up with this answer. I need a solution. I think FixYa is a rip-off.

  • ssetser Sep 29, 2010

    I will try this solution in a few minutes. I hope it works.


    Thanks!

  • ssetser Sep 29, 2010

    I will try this solution in a few minutes. I hope it works.


    Thanks!

  • ssetser Sep 29, 2010

    This did not work. Thanks for your help. I am giving up on the program. I have used it for 6 years, but it just does not work with windows 7.

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2 Answers

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  • Master
  • 2,777 Answers

Strange, it sounds like an incompatibility issue, I am researching this right now and will post more in a moment here.

Thanks
Tim

Posted on Sep 29, 2010

  • Tim Grayson
    Tim Grayson Sep 29, 2010

    Sadly what the other person mentioned was true, this software is known to have compatibility problems with Windows 7. You can talk to the manufacturer directly if you wish and confirm, but it is true. You can try running the program in compatibility mode within Windows 7, and it will work better for sure. To do that you need to follow these steps on the Microsoft website, it even has a video that shows you how to do it. You will want to run it as if you are running Windows XP, that is the best bet:

    http://windows.microsoft.com/en-US/windo...

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  • Master
  • 472 Answers

Hi,
I checked the compatibility of this software and it is compatible with windows vista but nothing was mentioned about windows 7 so may be it is working with windows 7 but with some glitches. I would suggest you to wait till the time company launches the one fully compatible with windows 7. The only thing you can try till then is uninstalling the current software and installing the latest one.
Good Luck!

Posted on Sep 29, 2010

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Posted on Jan 02, 2017

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