Question about Microsoft Zune JS8-00001 Digital Media Player

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My Zune 4gb seems to have a short battery life, yet, I fully charge it. I haven't turned it on, and somehow, it uses up energy. Also, when I do use it, the energy starts running low really fast. I also have a problem with updating my player. I downloaded the current software, and I plug in my zune. It stopped at Step 3, and my zune keeps on turning on and off constantly when it got to step 3. It started when I plugged my zune in to my charger. Adding to the problem, my Zune's warranty has already expired. Do I need a new battery? Do I need another Zune? If so, do I have to buy another Zune? Can I still turn it in for another one?

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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ThaMp3Doctor
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SOURCE: ZUNE 30GB Zune Music... Problem

There are two ways to format an Mp3 player - one on the computer itself, and one in Windows Media Player. Both methods will end up erasing all the songs on the player, but the player will be "good as new" after that. Sometimes reformatting in this manner will override the player's native formatting and cause problems - this can be reversed in most cases by updating the player's firmware. Firmware upgrades are available from most manufacturers' websites.

WARNING: The following procedures will erase all songs on the player.

Check if the file system is NTFS. If yes, format it to FAT or FAT32. - Connect player to computer, double-click my computer, right click on icon of mp3 player and select format. This only applies to Windows-based computers.
You can also format the player in Windows Media Player itself:
Connect your Mp3 player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "name of Mp3 player here 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
-Tha Mp3 Doctor

Posted on Jul 06, 2008

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SOURCE: music stops and zune freezes up

well, i have a zune its and 8gig, and well i was trying to play this one song and it COMPLETELY freezed and it won't let me shut it off or anything, i can't even press back... helpful tips please....?!?!?

Posted on Sep 19, 2008

altec1105
  • 68 Answers

SOURCE: my zune is not detected by my laptop or zune software.

try to wiggle the zune cord but not to hard

Posted on Nov 22, 2008

  • 11 Answers

SOURCE: Zune won't turn on or charge

probly a lemon battery. Get ms to replace it.

Posted on Feb 14, 2009

  • 30 Answers

SOURCE: How can I sync music onto my zune 120GB without using zune softwa

Easy:

Use Windows Media Player. It should see your Zune and you should be able to sync it that way. If not, then try hitting your "My Computer" button on your desktop or your shortcut menu. You should see your Zune on that window once your computer sees it. Then open your "My Music" folder in a separate window, drag and drop the music you want in your Zune, and you should be good to go!

Posted on Sep 10, 2009

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1 Answer

Zune white 30 gig. Im having problems with the charging. the battery life is too short and it dies quick. can you please let me know what's the problem?


Hi rasshatta357,

If the battery is fully charged and get low quickly after an operation, this is an indication that the battery itself is dying. You have to replaced it with new one to back in normal operation again.

Hope I helped you.
Have a nice day!
Thanks for using Fixya.

Aug 21, 2011 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

My 4gb zune wont turn on wont reset and wont charge it doesnt do Anything. i had this problem a couple of times before and i just let the zune alone for about a day and then conect it to my charger thats...


Myself i never buy a device that has any type of internal batteries....sound like to me my friend ur device is at the end of its battery life...maybe you can find a exteral battery set up that you can plug it in if it boots up then youll know its ur batteries...or just plug it in to ur PC if it works then you know its ur batteries...good luck

May 10, 2010 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

I have a 30g Zune which has not been holding a charge for a couple of weeks. This morning the Zune powers up and then shuts off (even while plugged in). I tried the 'hold down the back button and up at the...


Hi,

I am not sure if this is gonna work but, since you've tried all other steps why dont we give this a try too...LOL :-)

To troubleshoot this issue, try one or more of the following methods in the order in which they are listed:
  1. Let your Zune device charge for 30 minutes, then disconnect and reconnect the cable to turn on the player. It can take up to 3 hours to fully charge.
  2. Connect the Zune device to a different USB port on the computer. Use a USB port on the back of the computer. Do not use a USB hub.
  3. Use another supported high power source, such as an Xbox 360 console, a Zune AC Adapter, a Zune Car Charger, or a Zune FM Transmitter/Charger.

    Note These devices are sold separately.
  4. If you are connecting your Zune device to a mobile computer, make sure that the mobile computer is plugged in and is not running on battery power. Many mobile computers are configured to conserve power when they are running on battery power to extend battery life. This behavior may affect Zune device charging.
  5. If the Zune device is charging slowly, be aware that, for optimal charging, the Zune device requires at least 500 milliamps (mA) of power. Frequently, USB ports that are located on the front of a computer and on some USB hubs are low-power, 100-mA ports. Typically, the high-power, 500-mA USB ports are on the back of the computer. Additionally, when you suspend the computer or put the computer to sleep, high-power USB ports may be switched to low-power, 100 mA mode.
  6. If the device boots to the home screen but is still not charging correctly, continue with the "Home screen is displayed" steps in the following section.

    If the device continues to display the full-screen charging icon, continue with "Full-screen charging icon is displayed."
  7. If the battery in the device still does not charge correctly, visit the following Web site to sign in and register your device: http://service.zune.net (http://service.zune.net)

    At this Web site, you can submit a request for service if your device qualifies for service.

Dec 24, 2009 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

I have an htc ozone, what is the proper way to charge it for maximum battery life? seems to drain out shortly after an all night full charge. Thanks.


I just got my Ozone a few days ago. What you should always do with an electronic device is charge it fully before turning it on. Then using it until it dies completely with no battery. Then fully charge it again for maximum battery life.

You can go to Start, Settings, More, Power, Power Management. Change the different things to make it save on power. Also a big help is Start, System tools, Task Manager and delete everything that is being used. That just turns it off in the background, it doesn't delete the program.

Aug 31, 2009 | HTC Touch P3450 Smartphone

2 Answers

My Zune 4gb won't sync with my software and will not charge


Hi,

I had a similar problem with my 30GB Zune. The first normal solution is to make sure that the USB port is providing enough power to the Zune to charge it by trying a different port or computer, but since your other Zune charges it is likely not the problem.

Other possibly solutions are performing a hard reset on the Zune (hold back and up until it resets), or allowing the zone to completely discharge and try again. In my case, none of these solutions worked and I was forced to send my Zune in for a new battery, which Microsoft was willing to replace for free.

Jul 29, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

I cant seem to turn off my zune completely, only pauses the unit, the screen goes black after holding the pause button, it appears to be off, then i go to use it hours later and the battery life has...


The Zune never really turns off completely. To turn it off, hold the back button and up on the Zune pad. As soon as the screen turns black, let it go, and turn on Hold.

This will turn it off completely.

Mar 26, 2009 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Battery life


have u dropped it at the top any

Jul 16, 2008 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Short Battery Life


it is the matter of battery life time-nothing wrong

Aug 05, 2007 | Sharp EL-9600C Calculator

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Battery life


I know exactly what your talking about, I phoned the company and got the run around, somebody, anybody please help if they can!

Feb 20, 2007 | Pioneer XM2go Inno Satellite Radio...

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