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1) click start
2) on the search box type Services and hit the enter key
3) on the windows that appear after you hit enter. Find priter spooler 4) once you find it. double click it.
5) on that window. and make sure that the startup type is automatic and finally click start.
Note: if the spooler service is already running stop it and restarted back in.
The issue is with the print spooler. If the operating system is XP then click on start >> run >> type services.msc >> the services window opens, now locate the print spooler and right click on it and select stop(if it is started) then again right click on it and then click on start. Now the spooler service will start, then try installing the all-in-one software.
click on start ..RUN.....type cmd......type sc config spooler depend= RPCSS......click on start ..RUN......type services.msc.......look for ptrint spooler......it will be started if not then double click on print spooler and click on start.
It sounds like an issue with the spooler service on Windows. You will have to download the tool kit to run it. It states for windows server 2003 but will also work on xp Her is the link fo rthe download: http://www.microsoft.com/downloads/details.aspx?FamilyID=9D467A69-57FF-4AE7-96EE-B18C4790CFFD&displaylang=en
here is a link with direction for running it on xp
When you run it it will ask you if you are sure you want to delete spooler files. clcik yes. When it asks if you want to delete USB monitor click on no. Thisis the fix for the print spooler issue after you run the cleanspl.exetool and wipe out all the ports. You have to add back in the USB portmanually. Run regedit. Go to HKEY_LOCAL_MACHINE/System/CurrentControlSet/Control/Print/Monitors.Look for a USB Monitor entry. Before doing anything else, backup theregistry entry by right clicking on "Monitors" and selecting "Export".Give it a name and locaction so that you can put it back if you haveproblems later. If "USB Monitor" is not there, add it by right-clickingon Monitors, New, Key. Name the new key "USB Monitor". Once added,right click on the new key and select New, String Value. Name the newvalue "Driver". In the right portion of regedit, right click on the new"Driver" value and select "Modify". Make the value data "usbmon.dll".If there is an "HPUMON" entry (or the like), delete it. Disconnect theUSB cable to the printer. Run the "scrubber" or clean utility, rebootthe machine. Reconnect the printer and install the driver software permanufacturer instuction. This fixed my problem. Good luck!
The spooler service is used by Windows to queue print jobs for printing. This allows you to send multiple print jobs to the pirnter and each job will wait "on line" on the print queue for printing. It seems that your spooler service may not have been started. Go to control panel>administrative tools->services and ensure that "print spooler" is started. After you have started it, if it's not already started, try running the install again.