Question about Dell 3010cn Laser Printer

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Hi, have a Dell 3010cn color laser printer. Am experiencing problems with the colors appearing blurry. The black prints fine. have tried cleaning catridges, etc. but no improvement. have you any ideas on what may be the problem. The drum was only replaced about 3-4 weeks ago. thanks john wadley

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The drum was replaced improperly. Insist that servicing be immediately inititiated by the technician at no cost until the printer operates without incident whatsoever, or demand a refund and seek a more thorough and knowledgable service company/agent. I could write volumes about these sorts of what I call "Epic Service Falures",.

I'm sorry you've experienced this and recommend you have it rectified with firm but balanced indomitablility.

Regards

Marcus

Posted on Sep 29, 2010

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