Question about NorStar M7310 Phone

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I have a nortel norstar 7310. I am trying to add a new agent to our directory, change the message on the main phone and help this new agent set up his voicemail on his extension. on his extension when i press f983, it says log (instead of password). This line was already used for someone else, so he should have just had to change password. The password used to be 7777, but i've tried 0000, 102 0000, 12 0000. I don't understand why it says log in the first place, like i said it was someone elses phone 6 months ago and they had voice mail on it.

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6 Suggested Answers

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Posted on Jan 02, 2017

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SOURCE: Remote Voicemail - How do you do it T7316

Call the phone system.

When you hear the voicemail greeting,
Press "* *" (thats 2 stars)

then just like sitting in front of the phone.

Posted on Nov 20, 2008

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cnavarro
  • 2460 Answers

SOURCE: Nortel Meridian Norstar-Plus Compact ICS with #7310 phones.

I'm pretty sure CID is automatic on a CICS....IF you have a CID trunk card. You might want to post the part number on the face of the trunk and we'll see if it's the proper one.

Carl

Posted on Jan 08, 2009

ynotphone
  • 192 Answers

SOURCE: T7316e Nortel Meridian Norstar Telephone MANUAL

Not too sure what type of manual you are looking for, but here is a useful link to have for a Norstar system information.

http://www.alphatelecom.ca/meridian_norstar_manuals.htm

Posted on Mar 25, 2009

  • 52 Answers

SOURCE: auto attendent voicemail locked

Go to this phone press feature 983 this takes you to admin change mail box .The general mbox is 100 this is the mbox you want to change

Posted on Oct 09, 2009

  • 52 Answers

SOURCE: Nortel Voicemail Reset Password Problem

You have to make sure this is the wright mail box for that local The mail box should be the same as the local.From the main set press feature 983 password
120000 for 2 digit locals , 1020000 for 3 digit locals etc then press mbox press chg enter mbox no. next password press reset this will take in back to 0000 as mailbox password.

Posted on Nov 27, 2009

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1 Answer

Nortel 7310


Do you mean Voice Mail?

Have your office manager or on site admin change it or call your local vendor for admin training or cheat sheet.
You can also get required info from any Norstar Setup and Operation Guide

Sep 18, 2012 | NorStar Meridian M7310 Phone

1 Answer

Program 7310 nortel phone


Here are the most common programming features:
1. Feature * 0 - Button Inquiry
2. Feature * 1 - External Autodial
3. Feature * 2 - Internal Autodial
4. Feature * 3 - Assign Feature to a Button

Hope this helps!

Aug 04, 2010 | Nortel Norstar 16-Line PBX Speakerphone

1 Answer

Voicemail ext shows "not available"


Sounds like its trying to use the default greeting using you name from the company directory. I would verify that the mailbox greeting is in place (f981>admin>greet>rec>prime>).

Jul 15, 2010 | NorStar M7324 Telephone

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Cant change time and date on nortel t7208 phone tried the f xx23646 and so on, nothing


Programming on the nortel system is done on M 7310, M 7324, or T 7316 sets only.hopfully the receptionist station has one of the larger sets.

Apr 15, 2010 | NorStar T7208 Corded Phone

1 Answer

I have a Nortel T7208 can't change main greeting


to change the main greeting you need to get into admin programing F983 your also going to need a 7310 or 7324 or a T7316. You have to use the buttons under the LCD screen to navigate after getting into admin press AA
Press GRTG
Press GRTG again
and usually 1 is set for day
and 2 is set for night
press 1 then ok
Press REC.
Hope this helps

May 18, 2009 | Nortel Business Series Terminal T7208 -...

1 Answer

Change voice message on nortel meridian phone system


You need to go in to voice mail admin .
Feature 983 1020000
press AA
press Greeting
press greeting again
enter 1 for greeting 1
this should be your main greeting it could any greeting from 1- 20 , it depends on how it was set up but that should work fine .

Feb 17, 2009 | Nortel Norstar 16-Line PBX Speakerphone

1 Answer

Mailbox not accepting voice messages


Make sure that your mailbox has been set up by changing the password and recording a name for the company directory. if its an existing mailbox it could also be full.

Feb 11, 2009 | Nortel Norstar 16-Line PBX Speakerphone

1 Answer

Nortel Meridian Norstar-Plus Compact ICS with #7310 phones.


I'm pretty sure CID is automatic on a CICS....IF you have a CID trunk card. You might want to post the part number on the face of the trunk and we'll see if it's the proper one.

Carl

Jan 08, 2009 | NorStar M7310 Corded Phone

1 Answer

M7310 phone buttons


Wow, you should get 2 lines and at least one intercom by default. Lines are assigned in most Nortel systems in Terminals & Sets. Your COPY command is your friend. Just pick a phone you wnat to emulate and copy it to your new set.

Carl

Sep 01, 2008 | NorStar M7310 Corded Phone

2 Answers

Norstar 7310 forwards to Voicemail


Sounds like the phone is set for Call Forward Busy/ No Answer instead of Call Forward No Answer. If you cahnge it call forwarding it should work correctly. ....Mike

Aug 08, 2008 | Nortel Norstar 16-Line PBX Speakerphone

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