Question about Acer Aspire 4720 Notebook

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Acer orbicam camera

I hav acer aspire 4720z. initially i had windows sp2 installed on it and the cam was working absolutely fine.then i upgraded to windows vista business,but since then my cam is able to record only videos,but the sound is not recorded,what should i do?pls help me.it was working completely ok initially.and also windows movie maker doesnt detect it

Posted by on

  • nikhilbahl May 25, 2008

    i hav already installed realtek high defination audio driver in my laptop,for vista,still its not working

  • basebalbilll Sep 28, 2008

    my acer orbicam won't work.It worked when I got my Laptop,but some were it stop working.I don't know how it stop working.bill

    i

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  • Contributor
  • 60 Answers

Install sound driver for VISTA.
That should fix it.

Posted on May 24, 2008

  • 1 more comment 
  • Bijit Kalita
    Bijit Kalita May 25, 2008

    Uninstall all drivers 1st.
    Then start installing the driver.
    The heirarchy should be
    Sound Driver first. Then Video driver, then Webcam driver.

  • Bijit Kalita
    Bijit Kalita May 25, 2008

    FOR WEBCAM Driver follow :

    1. Downloaded the file.
    2. Unzipp it to a folder on my desktop.
    3. Run the "Setup.exe" file in the folder that got unzipped.
    4. Go through the installer until it got to the end and then let it restart my computer.
    5. Wait for computer to restart.
    6. It should pop up something saying it was installing the drivers for my webcam. Wait until it was done.
    7. Open the Control Panel.
    8. Open the Device Manager.
    9. You shoud find webcam under "Imaging Devices". It may be listed as "HP Pavilion Webcam" despite having just installed the Acer drivers.
    10. Right-clicked on my webcam and chose "Update Driver Software..."
    11. Chose "Browse my computer for driver software"
    12. Chose "Let me pick from a list of device drivers on my computer"
    13. Unchecked the "Show compatible hardware" checkbox.
    14. Scrolled down to the Chicony manufacturer.
    15. Chose the "Acer Crystal Eye webcam.
    16. Tell it to install anyway when it asked me a question about installing that driver.
    17. Wait for the driver to be installed.
    18. Webcam was now listed as an Acer Crystal Eye webcam in Device Manager.

    This is it :)

  • Bijit Kalita
    Bijit Kalita May 27, 2008

    Dont forget to rate my answer :)

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