Question about HP ScanJet 3500C Flatbed Scanner

5 Answers

HP Scanjet 3500C

I cannot open the HP Director in order to access the functions. I have already downloaded the most recent software on their site. Anyone have any solutions?

Mel

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  • 4 more comments 
  • BlackSand May 30, 2008

    When I click the HP Scanjet 3500c Photo and Image Director it reacts like it will open but does nothing in Windows XP.

  • melodybbella Jun 12, 2008

    No one could figure out what was wrong with my mother's scanner. I'm now the hero of the day because of this solution! Thanks again!

  • Anonymous Jun 22, 2008

    I installed the hp 3500C scanner driver but hp director application does not run. The short cut on desktop is available, and there is no action after click on this.

    Please advise,

  • nkc3408 Jul 23, 2008

    I have the same problem. can't copy or email, only scan. No director application???

  • JOHLEY Sep 10, 2008

    Using Windows xp. Add & Remove programs shows HP Photo & Imaging 1.0 Scanjet 3500 but doesnt have a file size. Shortcut appears on front screen but will not open program. I have uninstalled and installed several times. No sucess. Can you help?

  • akilekero Dec 15, 2008

    I download the critical updatefrom HP for IE7 > The result : appeard the directory, but subdirectories (scan picture, scan document) don't works. Is sugested that an error occured communicating with the scaning devise). This is Is not true, because the two others subdirectories are functional.
    Pls. help me to resolve the problem.

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My scaner scaning to only pdf files but i am requested to imaging scaner

Posted on Sep 08, 2008

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Make the double click as usual. Then, press alt+space. Then, click on minimize, twice. It will appears down below on the task bar

Posted on Jan 31, 2009

  • nacd Aug 29, 2010

    I was able to open the director, but when I try to scan it keeps saying "An error occurred communicating with the scanning device. Please ensure that the scanning device is connected properly and try again.
    I've tried everything. Everything is connected properly. I've tried uninstalling the software and installing it numerous times. Don't know if anyone else has had this problem I'm running Windows XP version 5.1 service pack 3. The scanner was working fine before this new service pack was installed.

×

Make the double click as usual. Then, press alt+space. Then, click on minimize, twice. It will appears down below on the task bar.

Posted on Oct 23, 2008

Download and install the critical update from HP for IE 7.
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=us&dlc=&product=73488

Posted on Jun 11, 2008

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The best solution I have found is to use a different image manager, in my case Presto Page Manager which came with a slide scanner but will accept other sources.

Posted on May 22, 2009

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1 Answer

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chek this site to download the software for your hp scanjet 3500 series
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http://www.versiontracker.com/dyn/moreinfo/macosx/15999
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DRIVER OF hp scanjet 3500c


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