Question about Samsung SCX-4216F All-In-One Laser Printer

2 Answers

I have a dial tone on my Samsung SCX-4521f but I cannot send or receive faxes which I used to be able to.

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  • annette_muti Sep 29, 2010

    Hi
    I did all that you suggested. I foudn the maintenance option but there was no 'manufacturing' or clear NVRAM option. I did find clear all memory and I clicked that option. I still can't send a fax or receive one. Ihave tried both otptions with a fax that I know is on and can accept faxes

  • annette_muti Sep 29, 2010

    Hi I did all that you suggested. I foudn the maintenance option but there was no 'manufacturing' or clear NVRAM option. I did find clear all memory and I clicked that option. I still can't send a fax or receive one. Ihave tried both otptions with a fax that I know is on and can accept faxes.

    When I try to send or receive a fax it says 'comm error'.

    Thanks!

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  • Samsung Master
  • 11,800 Answers

Comm Error = Communication Error - the printer/fax machine no longer has a good connection with the telephone line.
To identify the source of the problem you must connect the printer to another telephone line, from another location - if there it works then call your phone company, they must check their lines.
If it's the same then the defect is in the printer, more precisely in the Line Interface Unit (box that the phone cord plugs into) and it has to be replaced. A professional should do that, the parts are very sensitive and can be easily damaged.

Posted on Sep 29, 2010

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  • Master
  • 3,917 Answers

Hi,


Unplug the Power Supply from the Printer. Press and Hold the #5 button on the Printer and plug in the Power Supply. Don't release the #5 button till the Printer turns on completely.... After releasing the #5 button. Press the Menu button once Keep on Pressing the Right Navigation Key till u find an option saying Maintenance go to maintenance and go to manufacturing and click on clear NV RAM, now as soon as the Printer is Restarted you will be able to send and receive faxes.


Please accept the solution if it's helpful. Do get back to us for any further query.

Thanks for contacting fixya.com

Posted on Sep 29, 2010

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Posted on Jan 02, 2017

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Related Questions:

1 Answer

How do i set my fax machine to recieve and send faxes


Dear
Connect the telephone line to the LINE socket of the fax machine and a telephone receiver unit to the EXT socket of the fax machine.

To send a fax, put the document on the platen glass (face downward) or face upward in case of ADF.
press on hook dial, (here the dial tone on machines speaker)
dial the fax no. ( wait for call connection and here the fax Rx. tone)
press START.

To receive a fax two procedure can made, manual- lift a hand set of telephone receiver on incoming ring, here the TX tone(periodical beep tone) press * 9 * of the telephone receiver. In auto mode go to fax setup select ans. to ring or auto fax etc. to activate atuo reveive of fax.

Hope this may helpful.
Thanks.

Aug 11, 2014 | Samsung SCX 4521F All-In-One Laser Printer

1 Answer

How to send fax from samsung scx-4521f


Dear
Connect the telecom line to the socket marked LINE at the back side cover. Put the document on the platen glass or ADF face upward. Press OHD to get dial tone dial the required fax no. hear the call progress tone of fax press START key. Some model display 1sending 2receiving. Press 1 to send.
Thanks.

Aug 04, 2014 | Samsung SCX 4521F All-In-One Laser Printer

1 Answer

Why no dialing tone on fax machine?


Unplug the phone calde from the fax machine and plug it in to phone. Do dial tone, is the other end connected to the outlet in the wall? Do you have a phone line to use as a fax line?

May 19, 2014 | United Stationers Samsung Scx4521fg...

1 Answer

How ican send a fax with samsung scx-4521f?


hello
first you connect the telephone port to your machine and telephoe line.
.then load your fax document to ADF. then their is a button in your machine its name ON HOOK DIAL .press it then you can here some dial tone. press fax number if you wont to send. then you can here some ringing tone and press start button after fax tone coming.

Jan 12, 2011 | Samsung SCX 4521F All-In-One Laser Printer

1 Answer

We have a Samsung SCX-4521F All-in-one which has


Good Day Sir, You can troubleshoot your machine by using service manual including Fax problems. click the link below to download your manual.

Manual


Good Luck and God bless.

Jun 23, 2010 | Samsung SCX 4521F All-In-One Laser Printer

1 Answer

Fax does not want to fax


Go to menu option and choose the option fax and set the parameter like auto receive or manual set the ring auto answer mode after certain ring. If it is in auto receiving mode it will receive the fax after the ring which you set. Make sure the phone wire which you insert in fax machine getting proper dial tone and getting out going calling facility.
Have a nice day and do not forget to rate please...!

Feb 26, 2010 | Samsung SCX 4521F All-In-One Laser Printer

1 Answer

Faxes are being dropped


Do you or the sending party have a DSL or some other kind of DIGITAL phone line?

Jun 19, 2009 | Samsung SCX 4521F All-In-One Laser Printer

1 Answer

Cannot receive faxes on Samsung SCX-4521F


I'm not sure if I can help you or not, but I do have a suggestion or 2, that may help isolate the problem.
The solution I gave you initially, is the usual culprit for the situation you are experiencing. If the machine can "send", then "receiving" is not normally a problem, as long as the reception settings are correct. You said that "sending works fine"?
Since you have multiple faxes, you might try swapping the locations, or at least try the Samsung in a known working environment, to see if it behaves the same. If it works on another line, then try the other fax on the "Samsung" line.
That's all I have to suggest right now, but I'd be anxious to hear if there is any change.

Apr 25, 2009 | Samsung SCX 4521F All-In-One Laser Printer

1 Answer

Fax not going out/coming in


connect a phone with 4521 in the back side jack of phoneout,
for outgoing fax
place original in the adf or glass for fax
Press hookdial and dial your sending fax number in 4521 after number dialing pull the phone handset to ear when you leason fax tone from the dialing number press start button to send fax.

for incoming fax (in not automoated)
press hook dial and press start to receive

Mar 01, 2009 | Samsung SCX 4521F All-In-One Laser Printer

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