Question about 2wire 2700HG-B Router (2700HGB)

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I cannot stay connected to internet, my model 2701HG-B 2wire at&t dsl will start flashing red then disconnect me from the internet or my game site, how can i get this to stay fluently connected please!

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You might want to try disconnecting everything EXCEPT the power cord. If you still get the red power light (it should stay there forever) then bring the gateway to Radio Shack or somewhere they have a 5 volt DC @ 2 amp power supply and plug it in for 5 to 10 minutes and see if the power light then stays green. If it stays green then all you need is a new power supply! If not, then the gateway is fried. Mine keeps going from a solid green power light to a flashing green power light and I can hear a relay click every 2 minutes at which time a pop-up say "ethernet line disconnected". I tried new power supply etc. to no avail! It is fried after 1.5 years! No more 2wire for me!

Posted on Oct 02, 2010

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2701HG-B


Hi. I will not repeat the check the phone line and resetting comments as it's now redundant.

I always have a spare modem as a line tester.

I've seen several 2700HG-B 2wire modem/routers burn out and every single time it's the DSL signal or modem portion that is burnt out. Even if you have two or three phone line surge protectors these 2700s are prone to shorting out unless you have a direct signal splitter DSL setup.

Here are a few things you can try to confirm if the 2700 is no longer functional on the DSL signal light problem.

#1: Turn on (plug in) your 2700 without the phone line plugged in and wait. If the DSL starts flashing red then there is a hardware problem in the modem/router.

#2: Plug the phone line into the 2700 while the dsl light is flashing red. It might take about 3 seconds however it should start to flash green and let it flash for about (usually) three minutes. If it turns red then the 2700 is indeed damaged.

#3: If you can enter into your modem using the http://2wire... and check the connection status. The first two status lines should read attempting to connect and no connection.


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