Question about Hitachi 50V500 50 in. HD-Ready LCD Television

2 Answers

Big screen repair

We have a big blue spot covering the left part of the screen. Is this repairable.

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  • Expert
  • 166 Answers

Hello there.

On researching this issue for you, it seems that many people have a similar fault with this particular brand of TV.

Please click here to view the information: http://forum.ecoustics.com/bbs/messages/2/5818.html

As for the actual repair of the unit, click here to find someone locally to handle the repair.

Hope this helps.

Posted on May 24, 2008

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  • Hitachi Master
  • 13,433 Answers

The light engine is going out.

Posted on May 24, 2008

  • Ekse May 24, 2008

    another expert on this site has provided a solution for this



    Heres a copy of the solution



    You have a defective light engine and Hitachi will replace it and they will cover the part. Here's what you need to do. Call Hitachi's customer relations departement at 800-654-7013 and tell them that you have a defective light engine. They will act like they've not heard of this but they have. They will give you the names of some certified dealers in your area to call. Once the dealer comes out and confirms that it's a bad light engine, call Hitachi back and they will send out a brand new light engine directly to the dealer and Hitahci will pay for the part (cost $1500). The dealer will call you to set up a day and time to come out and install.

    If you're not still under warranty, you will have to pay for the install. Our install was $400 but others on this site have paid around $200. Please do not let anyone tell you that you have to pay for this part and deal directly with Hitahci. They have not recalled this part but they are replacing it with a brand new one. You just pay the install. Please deal only with their customer relations department at the 800# I listed.

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Good Day,

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1-800-458-6053; www.bdent.com.
Good luck, big IRISH.

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