Question about Maytag Neptune MDE5500AY Electric Dryer

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Maytag MDE5500AYW Dryer

I need to know how to take the back. There is a loud thumping noise in the drum when running.

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  • Cbrown034 May 26, 2008

    Thanks so much. Took the front off and raised the top. When I turned the drum, there was a screw about to fall out. So there was my noise!! Put it back all back together and it's working great!

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ALL service is perfromed from the FRONT. Shock Hazard Warning! Open the dryer door aand remove the screws that hold the door hinges, remove the door, and on the opposite side that have just 2 screws where the door would attach if it was converted to the oppsite opening direction, and remove the front panel. Remove the front bulkhead,(the internal drum opening panel), by removing the 4-5/16" screws that hold it to the outer side panels. Reach back to the rear of the motor and release the tension on the idler and drum belt. Remove the belt and lift drum slightly upward and remove from the unit. You should then observe 2 rollers about 3" in diameter positioned at about 5 and 7 o'clock. The roller at the 5 o'clock position is most likely bound up or not free-rolling. TRU-ARC spring clips,(you may need to purchase), retain the rollers on the shaft and need to be carefully removed and saved for reaasembly. Inspect roller at 7 o'clock for free operation. Purchase what you need and reassemble.

Hope this helps!

Posted on May 26, 2008

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One of the internal baffles on the dryer is very loose. It appears that fasteners may be coming off. It looks like the top of the dryer has hinges and should rotate up, but how do you get the top to come up so that I can look at the baffle. The baffle is currently at the top of the dryer in it's rotation and if I can just figure out out to get the top up I should be able to see what is coming loose.

Mike

Posted on Jan 05, 2009

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Did you check the baffles( fins inside the drum) loose of broken.

Can you turn it by hand and hear the same sound? does it turn easy or very hard...let me know I can help
krazytech

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