Question about Sony Handycam DCR-TRV740 Digital Camcorder

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Playback on my sony trv255e camcorder has distorted noise and grey horizontal lines of equal size and spacing and have used head cleaner tape but still does not work

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This is usually caused by an oxidized or defective Audio/Video drum. if you have already run a cleaning tape through the camera and this did not solve the problem the camera will need to be repaired qualified service technician.


My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.


If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com .

Posted on Sep 28, 2010

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1 Answer

Grey lines during playback.


Hi,
Camcorder video head required cleaning because gray lines come in playback when video head got clogged/ dirty.
Put video head cleaning tape and playback it as per instructions.
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Thanks.

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I'm not sure what the solution is, but I am having the same probelms, and I would appreciate any help with this since I am shooting a childrens camp and I am fairly isolated and don't have the time to swop cameras or send it to get fixed. I need to know if the recording is fine (video and audio) but the playback is not working correctly...or is it not recording correctly or playing back correctly. The sound cuts out from time to time in playback. Thank you.

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please state the age of your devices. It can help a great lot in solving your problems. The lines that you get aren't continuous, are they? They appear to be going up and down, are different sizes and shift as the tape plays, yes? well, this is simple. You need to clean your recording head.

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yes change the tape and also use a head cleaning cassette to clean the cam. chaminda from Sri Lanka

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Gray horizontal lines in playback mode


Gray horizontal lines across the screen in playback is symptom of dirty / clogged video head and you need to use good quality mini-dv video head cleaning tape to clean video head.

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4-5 Grey Lines appearing in the Playback Mode when playing tape


I have the same problem happening and can't find a straight answer. Some posts are leading me to believe that it may be dirty heads, and that the camera needs cleaning.

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5 Grey Horizontal Lines across the screen during play back and distorted sound.


Someone here recommended on another post to put the lense cap on & videotape the blackness in a quiet room for 5-10 mins. I tried this as a last resort & it worked. When I played back the tape, no more skipping or gray lines. I had 4-5 SOLID gray lines with skipping video & audio in between on every tape I put in. I think the person who helped me solve this said that it was a result of the tape alignment going off. My camera is a Canon zr80 digital camcorder. (Called Canon, they had me reset it & then recommended sending it in).

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1 Answer

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Lines like strips horizontally across the LCD !!!!!


I had same problem. Don't buy a cleaner. Look inside camcorder and make sure both reel turners are equal in height...they can slide down. Turn both of them...one of mine was down and also did not turn to make contact with tape. We got it to turn and the message C31:23 and the dinging quit. Camera instantly worked like it used to. Good luck.

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1 Answer

Bad playback quality


Some possible cause of lines, noise or pixelation during playback are: 1. Dirty heads on the recording machine. If the heads were dirty at the time of recording, the dirty heads didn't record a strong enough signal on the tape. The damage is done for this tape and recovery is unlikely. Best advice here is to use only premium grade new tapes and keep your camcorder clean by occasionally running a cleaning tape. 2. Physical tape damage. Any distortion of the tape will result in mistracking and subsequent loss of data. 3. Built up oxide deposits or other debris in the guidepost corners can also result in tape edge damage. Keep your machine clean! 4. Improper tape storage - Even short term exposure to high temperatures over 130 deg f. can permanently damage the tape. The black cassette housing readily absorbs the sun's infrared rays and internal cassette temperatures can soar even if left in direct sunlight on just a warm day. It doesn't take much heat to slightly distort the plastic shell or ruin the tape contained within. * Try other tapes to ensure the problem lies within the tape and not the camcorder. * If the problem becomes apparent on all tapes, try a head cleaner. After cleaning the heads, the tapes may not play cleaner if the recording was done while the heads were dirty.

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