Question about HP OfficeJet 7410 All-In-One InkJet Printer

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Error message is remove and check color cartridge. tried to clean nozzles and checked that it was in securely.

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Clean the printer cartridge nozzle and carraige assembly with the spirit or clean soft cloth. also on the printer software there should be a maintenance menu , clean teh printer and do the mainetancne form there

Posted on Sep 28, 2010

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I have installed a new black and color cartridge and still I have a color cartridge replace error message. What do i do?


Your color cartridge may need some cleaning. Remove the color cartridge from your printer. Then close the printer cover. Use a moistened soft cloth and gently wipe the cartridge nozzles to clean the dirts and clogs. Unplug and replug the printer into the power source to reset it. When the printer turns on, reinsert the color cartridge and make sure it's properly inserted and secured in the cartridge carrier. Try to print again. If error continues, try to insert a different known working color cartridge to determine if the other is faulty.
Source: How to Clean the Print Cartridge Nozzles and Contacts Manually

May 09, 2011 | Lexmark X2600 InkJet Printer

1 Answer

Have an HP PSC 1510 printer. I put in a new genuine HP Tri-Color (93) printer cartridge as I usually do and the "Check Printer" cartridge started flashing. Also flashing on the printer is the...


Problem After you install a print cartridge, one of the following messages appears on the color graphics display:
  • Incorrect Print Cartridge
  • Incompatible Print Cartridge
  • Problem with the Print Cartridge
  • Remove and Check [color / black or photo] Cartridge
  • [Tri-color / Black or Photo] Print Cartridge Inserted Now is Not Intended for Use in This Printer

NOTE: In the procedures below, the "problem" cartridge is the one identified by the message on the color graphics display. If the message does not specify a cartridge, perform the procedures on both cartridges. Step 1: Remove, inspect, and reseat the problem cartridge The print cartridge may not have full electrical contact with the printer. Removing and reinstalling the cartridge may help.
NOTE: HP cannot guarantee the quality of remanufactured or refilled cartridges.
  1. Make sure the printer is on. Press the Power button if it is not lit.
  2. Open the printer cover, then wait until the print cartridge carriage is idle and silent.
  3. Press down lightly on the end of the problem cartridge to release it. Figure 1: Removing the tri-color cartridge
  4. Slide the cartridge out and inspect it:
    CAUTION: Do not touch the copper electrical contacts or the ink nozzles. Figure 2: Electrical contacts and nozzlesc00211537.gif 1 - Copper electrical contacts 2 - Nozzles
    • Check the electrical contacts for debris.
    • Make sure all the clear nozzle protective tape has been removed.
      CAUTION: Do not attempt to remove the copper electrical strip! Figure 3: Removing the clear nozzle protective tape
    • Look at the number on the print cartridge label and make sure it is compatible with your printer. Compatible print cartridges are listed in the Printer Reference Guide supplied with your printer.
  5. If the cartridge is compatible, reinstall it in the printer:
    • Cartridges marked with a triangle go into the left carriage slot.
    • Cartridges marked with a square or pentagon go into the right carriage slot.

Step 2: Clean the problem cartridge contacts
  1. Gather the following items to clean the cartridge and carriage:
    • Clean distilled water. Use bottled or filtered water if distilled water is not available. Tap water can contain contaminants that damage the cartridge.
    • Clean cotton swabs or any soft, lint-free material that will not stick to the cartridges (coffee filters work well).
    • Sheets of paper or a paper towel to rest the cartridge on during cleaning.
  2. Open the product cover and wait until the carriage is idle and silent.
  3. Remove the cartridge and place it on a piece of paper with the nozzle plate facing up.
    NOTE: Clean the contacts quickly so that the cartridge is not outside of the product for more than 30 minutes. If the cartridge is outside of the product for too long, the ink can dry and clog the nozzles.
  4. Unplug the product from the electrical outlet.
  5. Dip a swab in the clean water and squeeze it to remove most of the moisture. The swab should be only slightly damp.
  6. Clean the cartridge contacts.
    CAUTION: Do not touch the ink nozzles.
  7. Clean the contacts in the carriage, inside the product.
  8. Either let the cartridge sit for 10 minutes to allow the cleaned area to dry, or use a new swab to dry it.
  9. Reinstall the cartridge.
  10. Reconnect the product to the electrical outlet.
  11. Close the product cover.
Step 3: Repeat reseating and cleaning steps If the problem is not solved, repeat the reseating and cleaning procedures above.

Call HP if the cartridge is covered under warranty to replace the cartridge
or its time for a new printer


Apr 04, 2011 | HP PSC 1510 All-In-One InkJet Printer

2 Answers

Error - cartridge incorrect


Check to see if the installed cartridge is the correct one for the printer. If the cartridge is the proper part number, remove the ink cartridge and make sure all the packaging tape has been removed from the copper circuitry strip on the backside of the cartridge. Reinsert the cartridge and try printing again.
If the error continues, remove the cartridge again and clean the copper circuitry strip on the backside of the cartridge, and the contacts inside the printer, by following the instructions below:
1. Use a clean, dry, soft, lint-free cloth. Locate the copper-colored circuitry strip on the back of the cartridge.
2. Wipe the copper-colored strip with the dry cloth. Use an upward motion, from the nozzle end to the top of the cartridge. Do not wipe the nozzle end of the cartridge or touch the nozzle plate. Wipe the contacts only once.
3. To clean the printer contacts, carefully look for fibers or contamination on the electrical contacts inside the carriage assembly, but do not wipe the printer contacts with any object. The contacts in the printer can be damaged if too much pressure is applied during a wiping process. Try to remove any visible attached debris within the carriage assembly by gently pulling the debris off with your fingers. If the carriage contacts show noticeable damage, contact the HP Customer Care Center listed in the printer's User's Guide.
Reinsert the cartridge and try printing again. If the error continues, the cartridge may need to be replaced.
Hope this helps. Please rate my response.
Thanks.
Have a good day.

Mar 15, 2010 | HP PSC 750 All-In-One InkJet Printer

1 Answer

Officejet D135 error message "color cartridge out of date" and stops printing.


Check to see if the installed cartridge is the correct one for the printer. If the cartridge is the proper part number, remove the ink cartridge and make sure all the packaging tape has been removed from the copper circuitry strip on the backside of the cartridge. Reinsert the cartridge and try printing again.
If the error continues, remove the cartridge again and clean the copper circuitry strip on the backside of the cartridge, and the contacts inside the printer, by following the instructions below:
1. Use a clean, dry, soft, lint-free cloth. Locate the copper-colored circuitry strip on the back of the cartridge.
2. Wipe the copper-colored strip with the dry cloth. Use an upward motion, from the nozzle end to the top of the cartridge. Do not wipe the nozzle end of the cartridge or touch the nozzle plate. Wipe the contacts only once.
3. To clean the printer contacts, carefully look for fibers or contamination on the electrical contacts inside the carriage assembly, but do not wipe the printer contacts with any object. The contacts in the printer can be damaged if too much pressure is applied during a wiping process. Try to remove any visible attached debris within the carriage assembly by gently pulling the debris off with your fingers. If the carriage contacts show noticeable damage, contact the HP Customer Care Center listed in the printer's User's Guide.
Reinsert the cartridge and try printing again. If the error continues, the cartridge may need to be replaced.
Have a nice day and do not forget to rate please...!

Feb 15, 2010 | HP OfficeJet D135 All-In-One InkJet...

1 Answer

I can't get the cartridge to insert properly. I keep getting a message to insert a cartridge. When I reinserted the old cartridge it worked but the new one gives me this message. Thanks for any help.


Check to see if the installed cartridge is the correct one for the printer. . If the cartridge is the proper part number, remove the ink cartridge and make sure all the packaging tape has been removed from the copper circuitry strip on the backside of the cartridge. Reinsert the cartridge and try printing again.
If the error continues, remove the cartridge again and clean the copper circuitry strip on the backside of the cartridge, and the contacts inside the printer, by following the instructions below:
1. Use a clean, dry, soft, lint-free cloth. Locate the copper-colored circuitry strip on the back of the cartridge.
2. Wipe the copper-colored strip with the dry cloth. Use an upward motion, from the nozzle end to the top of the cartridge. Do not wipe the nozzle end of the cartridge or touch the nozzle plate. Wipe the contacts only once.
3. To clean the printer contacts, carefully look for fibers or contamination on the electrical contacts inside the carriage assembly, but do not wipe the printer contacts with any object. The contacts in the printer can be damaged if too much pressure is applied during a wiping process. Try to remove any visible attached debris within the carriage assembly by gently pulling the debris off with your fingers. If the carriage contacts show noticeable damage, contact to theCustomer Care Center listed in the printer's User's Guide.
Reinsert the cartridge and try printing again. If the error continues, the cartridge may need to be replaced.
Have a nice day and do not forget to rate please...!

Feb 10, 2010 | Lexmark X2350 All-In-One InkJet Printer

1 Answer

HP Officejet 4355 All-in-One.Cartridge error.installation of new black hp 27 cartridge returns error message of wrong cartridge type for machine.generic new cartridge gave same result.tricolour 22 produces...


Check to see if the installed cartridge is the correct one for the printer. if the cartridge is the proper part number, remove the ink cartridge and make sure all the packaging tape has been removed from the copper circuitry strip on the backside of the cartridge. Reinsert the cartridge and try printing again.
If the error continues, remove the cartridge again and clean the copper circuitry strip on the backside of the cartridge, and the contacts inside the printer, by following the instructions below:
1. Use a clean, dry, soft, lint-free cloth. Locate the copper-colored circuitry strip on the back of the cartridge.
2. Wipe the copper-colored strip with the dry cloth. Use an upward motion, from the nozzle end to the top of the cartridge. Do not wipe the nozzle end of the cartridge or touch the nozzle plate. Wipe the contacts only once.
3. To clean the printer contacts, carefully look for fibers or contamination on the electrical contacts inside the carriage assembly, but do not wipe the printer contacts with any object. The contacts in the printer can be damaged if too much pressure is applied during a wiping process. Try to remove any visible attached debris within the carriage assembly by gently pulling the debris off with your fingers. If the carriage contacts show noticeable damage, contact the HP Customer Care Center listed in the printer's User's Guide.
Reinsert the cartridge and try printing again. If the error continues, the cartridge may need to be replaced.

Have a nice day and do not forget to rate please...!

Feb 03, 2010 | HP Officejet 4355 All-In-One InkJet...

2 Answers

Message says Remove and check color cartridge. We


The cartridge cavity in the printer may need cleaning.... perhaps a colorful "spit wad" is lodged in the cavity.

If the printer will allow, run a "clean nozzle" utility from the printer or computer.

Hope this helps!

Sep 08, 2009 | HP Officejet 7210 All-In-One InkJet...

1 Answer

Color cartridge stopped working.


Try cleaning the contacts on both the ink cartridge and the carriage with a cotton swab dipped in alcohol. If that does not work, the nozzles on the color ink cartridge may be clogged with dry ink.

There is a nozzle cleaning utility in the Lexmark Solutions Center. Use that to clean the nozzles of your ink cartridges. The Lexmark Solutions Center is installed on your computer. You can find it in the Windows Start Menu under "All Programs" in a folder marked "Lexmark".

If your printer has been sitting without use for more than a few weeks, the nozzles may be too clogged with dry ink to clean by conventional means.

It nothing works, replace the color ink cartridge.

Apr 09, 2009 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

Dell 924 dell printer head ;error 1203;change cartri... sane problem.help|| black will print but color wont print' correct cartridge is inserted ,still color wont print. warning was ignore that ink was low


Hey do a power drain by removing all the cables from the rear of the printer and then hold the power button on the printer of 15-20seconds with all the cable out connecting the printer... Then power on the printer if you still see the error code message displayed on the printer display screen do a nozzle clean in the computer, check on if the printer prints the nozzle clean test page perfectly.If not remove the cartridges and clean the nozzle of the cartridges with a clean cloth and be careful so that you do not destroy the copper contacts, clean the same you see on the carrier(where you place on the cartridges). I think this should work.
If not call in technical support.

Regards,
Dev,
Printer Technician.

Feb 27, 2009 | Dell 924 All-in-One InkJet Printer

2 Answers

Printer Cartridges


Since this is an all-in-one. It could be any of the following: A software glitch since these are software driven. Check HP for updates. A clogged nozzle on the cartridge- try cleaning the cartridge print nozzle with a foam tip swap or coffee filter soaked with ink jet cleaner or 90% isopropyl alcohol. Try a different cartridge. Try cleaning the contacts. Try using the HP image zone software. Go to Setup, Tools, and Clean print cartridge. Worst case scenario bad flex cable or board.

Jan 26, 2007 | HP OfficeJet G85 All-In-One InkJet Printer

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