Question about Canon PC-940 Black and White Copier

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The copier has a white mark down the center of the copy

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Open up the machine and remove the toner cartridge. Keeping the cartridge somewhat level, simply shake it from side to side to re-distribute the toner inside the cartridge. Re-install the cartridge and test. Keep in mind if this solves the issue then your toner cartridge may be getting low on toner.
This will resolve this issue 90% or more of the time.
Good Luck and Thank You for using Fixya.

Posted on Sep 29, 2010

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Posted on Jan 02, 2017

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Ricoh troubleshooting


minimise this problem by creating half prints ie; whilst making a copy, open the front or side cover or even off the machine and than remove the jammed copy from within the machine to determine whether the mark is on the copy and drum itself. If it is than the probable cause would be the cleaning blade.

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Not exactly sure what you are asking but if the problem is that you are getting fine lines down the paper (the copy is ok though) then take a real close look atr the glass platen (the plate glass in which the paper goes on. Assuming you are using the ADF (Automatic Document Feeder) area. This area is usually about an inch wide by 8.5" long. Look for either "White out" or black ink on the glass (it can be as small as a dot) clean this mark off with glass cleaner and you problem will be solved. Sometimes it helps to orientate your copy with the line on it to the machine to locate the mark causing the issue.

Good Luck!

Mar 01, 2012 | Office Equipment & Supplies

1 Answer

I get a black line down the center of the copies ONLY when using auto feeder, not from glass. Have cleaned and cleaned, cannot see issue. ANY help?


You have to clean the small piece of glass that is right under the adf paper path...... Good Luck... The mark or dirt is on that glass..... Follow the paper path of the paper when it goes through the adf

Apr 14, 2011 | Canon imageCLASS D480 Black and White...

1 Answer

How do I get rid of blurry streaks down center of copy? The glass is clean.


Check the drum unit, if the drum is covered with streaks replace the crg.
Check the fixing unit.

Jun 03, 2010 | Canon PC-940 Black and White Copier

1 Answer

Black smudge mark down 2 inches of right side of copy?


Do you see the same smudge mark if you lay the original on the platen rather than using the document feeder? If it only shows when using the document feeder, clean the scanning glass for the document feeder. It's the small glass to the left of the main glass with the cover open. Use a damp cloth and clean off any dirt or white-out.

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2 Answers

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make sure the glass is clean it sounds like you either have a dirty scan glass or the wires need to be cleaned there should be a cleaner on the front cover of the macin that you you pull out and slide back abd fourth to clean it

May 05, 2009 | Kyocera CS-2050 Black and White Copier

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