Question about Sony Cybershot DSCW80 7.2MP Digital Camera with 3x Optical Zoom and Super Steady Shot

1 Answer

Whenever i go to take a picture i turns itself off or when i turn it on the lens doesn't come out properly or the screen just stays black.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 11,967 Answers

Fixing a Lens Error on a Digital Camera


This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.

The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.

A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.

The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.

Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.

Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Sep 28, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

Tip

Kodak EasyShare Z740 Turns Off Fix Does your Kodak EasyShare Z740 Turns On...


Kodak EasyShare Z740 Turns Off Fix


473017b.jpg

Does your Kodak EasyShare Z740 Turns On Then Turns Off right away?
Does your Kodak EasyShare Z740 Turns Itself Off with new AA batteries in it?

Many of these Kodak EasyShare Z740 cameras that shuts off right away and will not stay on, will actually stay on if you select FAVORITES to view pictures, but just flash back and turn off if set to auto or camera mode. Try this.

If the lens cannot extend, the camera will turn itself off. You can try giving the camera a thump with the heel of your hand, but I would recommend servicing the camera rather than smashing a delicate digital instrument. After trying the steps below, a last chance alternative that works for some people is to grab and actually PULL the lens out as it tries to extend itself. Again, its delicate; if you can afford it, maybe pay for servicing before hitting and pulling on your camera.

However, before servicing your Kodak Z740 try this fix:

  1. Hold down the Time/Ascending Folder button (the button under OK on the circular panel)
  2. While holding that down, press and hold the ON/OFF button.
  3. The camera may turn itself on and stay on this time, acting normally again.

If this doesn't work for your try this:

  1. Hold down the '>' button (the one that brings you to picture review)
  2. While holding that down, press and hold the ON/OFF button.
  3. The camera may turn itself on and stay on this time, acting normally again.
If that doesn' t work, try again with the 'Trashcan' button, and ON/OFF button.

I hope that helps.
____________________________________
Kodak EasyShare Z740 Manual Download

on May 01, 2010 | Cameras

Tip

Kodak EasyShare Z740 Turns Off Fix Does your Kodak EasyShare Z740 Turns On...


Kodak EasyShare Z740 Turns Off Fix


473017b.jpg

Does your Kodak EasyShare Z740 Turns On Then Turns Off right away?
Does your Kodak EasyShare Z740 Turns Itself Off with new AA batteries in it?

Many of these Kodak EasyShare Z740 cameras that shuts off right away and will not stay on, will actually stay on if you select FAVORITES to view pictures, but just flash back and turn off if set to auto or camera mode. Try this.

If the lens cannot extend, the camera will turn itself off. You can try giving the camera a thump with the heel of your hand, but I would recommend servicing the camera rather than smashing a delicate digital instrument. After trying the steps below, a last chance alternative that works for some people is to grab and actually PULL the lens out as it tries to extend itself. Again, its delicate; if you can afford it, maybe pay for servicing before hitting and pulling on your camera.

However, before servicing your Kodak Z740 try this fix:

  1. Hold down the Time/Ascending Folder button (the button under OK on the circular panel)
  2. While holding that down, press and hold the ON/OFF button.
  3. The camera may turn itself on and stay on this time, acting normally again.

If this doesn't work for your try this:

  1. Hold down the '>' button (the one that brings you to picture review)
  2. While holding that down, press and hold the ON/OFF button.
  3. The camera may turn itself on and stay on this time, acting normally again.
If that doesn' t work, try again with the 'Trashcan' button, and ON/OFF button.

I hope that helps.
____________________________________
Kodak EasyShare Z740 Manual Download

on May 01, 2010 | Kodak EasyShare Z740 Digital Camera

1 Answer

Whenever I turn my camera on, all my LCD shows is a black screen. I can still take pictures but they all show up as black screens. Also, I can still view all my old pictures that I took before this...


Hi,

The black screen problem means the lens sensor is spoiled due to over exposure to heat. Its better to give it to Kodak service centre. If your camera is under warranty period its well and good they will replace the lens sensor for free of cost.


Thank you

Jul 25, 2010 | Kodak EasyShare M863 Digital Camera

1 Answer

Image screen on nikon d40 won't stay on


You have a short in your button board in your camera or a bad button board. Send into Nikon to repair. You can also look on Ebay for the part if your technical skills are up to self repair.

Jul 01, 2009 | Nikon D40 Digital Camera with G-II 18-55mm...

1 Answer

Whenever i want to take a picture the screen reamins black


A stuck shutter is a common failure mode for digital cameras. The symptoms of a stuck or "sticky" shutter are very similar to CCD image sensor failure. The camera may take black pictures (for shutter stuck closed), or the pictures may be very bright and overexposed, especially when taken outdoors (for shutter stuck open).

To confirm a stuck shutter, put the camera in any mode other than "Auto", and turn the flash OFF (you don't want to blind yourself for the next step). Next look down the lens and take a picture. You should see a tiny flicker in the center of the lens as the shutter opens and closes. If no movement is seen, then you likely have a stuck shutter. If so, please see the following for further info and a simple fix that may help:

http://camerarepair.blogspot.com/2009/05/simple-fix-for-stuck-shutter.html

Jun 08, 2009 | Nikon COOLPIX L18 Digital Camera

1 Answer

The Same problem


I'm not sure why this works for me, but I think it's worth a try:

1) First, take your SD card out of the camera.

2) Then turn on your camera and let it turn itself off.

3) Read the next step first and be ready to press the shutter release button (take a picture) right after the LCD screen turns on

4) With the camera lens pointed down towards the floor (aim down), turn on the camera. At this point the LCD screen should not be blurry anymore. Immediately press the shutter release after confirming that the LCD is not blurry. If the camera stays on and you can review the picture (most likely of your feet), then you are almost done.

5) Turn off the camera and re-insert your SD card.

5) This may not be a permanent fix, but point the camera lens downward whenever you turn on the camera. It should work normally if you do this. Mine worked normally (meaning I don't have to point it downward when I turn it on) after doing this several times. Your results may vary.

Jun 05, 2009 | Kodak EasyShare M1033 Digital Camera

2 Answers

I have a kodak m1033 turns on then shuts right off


I'm not sure why this works for me, but I think it's worth a try:

1) First, take your SD card out of the camera.

2) Then turn on your camera and let it turn itself off.

3) Read the next step first and be ready to press the shutter release button (take a picture) right after the LCD screen turns on

4) With the camera lens pointed down towards the floor (aim down), turn on the camera. At this point the LCD screen should not be blurry anymore. Immediately press the shutter release after confirming that the LCD is not blurry. If the camera stays on and you can review the picture (most likely of your feet), then you are almost done.

5) Turn off the camera and re-insert your SD card.

5) This may not be a permanent fix, but point the camera lens downward whenever you turn on the camera. It should work normally if you do this. Mine worked normally (meaning I don't have to point it downward when I turn it on) after doing this several times. Your results may vary.

May 18, 2009 | Kodak EasyShare M1033 Digital Camera

1 Answer

I have a Canon Powershot S3 IS and I was looking at picture I had taken and the lens was retracted. I switched to the camera mode and the lens started to come out and hit my leg and stopped half way. The...


format ur memory card ....and replace the cells.....might work...contact the customer care for help ..they mightr be able to fix it ...

May 03, 2008 | Cameras

Not finding what you are looking for?
Sony Cybershot DSCW80 7.2MP Digital Camera with 3x Optical Zoom and Super Steady Shot  Logo

55 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Cameras Experts

kakima

Level 3 Expert

102366 Answers

james laughton
james laughton

Level 3 Expert

2008 Answers

JonSnell Electronic
JonSnell Electronic

Level 3 Expert

20122 Answers

Are you a Sony Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...