Question about Seca 769 Professional Digital Column Scale

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Have a seca 769 professional digital scale. We changed batteries for the first time since having it. Now every once in a while we are getting error message 10.11 coming up. I can disconnect power and reconnect and it will set itself, but only for a couple of days. This scale only gets used periodically (approx 3x a day two days a week). Any help would be greatly appreciated!

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4 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: Err 12 and Err 16

Dear FixYA

Was advised to send to Scales to another company to be fixed. Therefore no longer need your assistance.

Thank you

Julia

Posted on Jan 23, 2009

krb55
  • 604 Answers

SOURCE: I have a Seca model 707 waist high digital scale

get out the operation manual and look in the index or glossary for the "calibration" routine. it is a failry simple process of recalibration. As these units age the solid state components inside chage a little bit. it needs to be reset, that's all

Posted on Mar 11, 2011

SOURCE: Hi i have a Seca

Hi, this error code indicates an internal processing error and unfortunately it means that you will have to have it repaired. Often it is the "Stress/torsion bars" in the weighing part of the scales but not always. It is simply a generic fault indicator.
The best way to undertake this is to contact the manufacturer and ask for instructions on what to do? They may refer you to an authorised service center, or ask you to return it to the manufacturer itself? If worried about costings, and who isn't, simply first ONLY ask for a "Quote" as to prospective costings and go from there as to repair or replace?
Accordingly i give you the manufacturers link below.
http://www.seca.com/

Posted on Sep 19, 2011

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Dear FixYA

Was advised to send to Scales to another company to be fixed. Therefore no longer need your assistance.

Thank you

Julia

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