Question about Canon imageCLASS D480 Black and White Copier

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Canon D480 document feeder doesn't always feed documents

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  • Canon Contributor
  • 185 Answers

First, try changing some Document Feed Rollers etc.

FC8-9251-000 is the pickup roller
FL3-1023-000 is the separation pad
FM3-8679-000 is the feed roller

That would fix 80% of the problems you may encounter

Whit
Item, Inc.

Posted on Sep 30, 2010

  • 2 more comments 
  • mail24719 Mar 31, 2011

    Of the 3 Document Feed Rollers, is there one more likely to replace than the others?

  • Whit
    Whit Apr 01, 2011

    Each roller has a unique function, so it depends on what symptoms you encounter.

    The pick roller grabs the paper, so replacing that is usually the most important. The feed roller advances it. The separation roller prevents 'multi-picks."

    That being said, most people change them all together, since they were at a similar rate.

  • mail24719 Apr 04, 2011

    Hi Wrinaldo - By chance, can you give a brief description of how to change the rollers. I can't find images anywhere on the web which show how to access the rollers. Again - appreciate your help and knowledge very much.

  • mail24719 Apr 06, 2011

    Can anyone provide guidance on how to replace the pick-up roller on a Canon D480 printer? I purchased the parts but I can't figure out how to replace. Appreciate the help.

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This error message "Document in ADF" that you are getting means that you need to remove foreign object from the Automatic Document Feeder (ADF). Kindly follow the procedure below in clearing document jams:

Document jams in the ADF (Document Tray)

1. First, press Stop/Reset.
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4. From under the roller to the Feeder Cover side, remove the jammed page.
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1. Press Stop/Reset.
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3. Raise the paper release lever (A) then remove the jammed page from under the roller to the Feeder Cover side.
4. Open the Document Cover and pull out the document from the inner side.
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Note: When rescanning the document after clearing the error, rescan it from the first page.

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