Question about Apple iPod shuffle 3rd Generation MP3 Player

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2gb shuffle won't sync. Error mssg says disk cannot be found

Apple tech support walked me through two hours of fixes...but no go. Now what?

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  • ladonah May 25, 2008

    the whole mssg is, "the ipod cannot be synced required disc cannot be found. when I try to restore it says an unknown error has occurred. I am just gonna take it back.

  • Ralph Jun 26, 2008

    I got the same message on my ipod shuffle, even after I tried the restore option. I was actually able to synch it with my work pc iTunes, and reloaded about 100 songs (which showed in iTunes). When I tried to play it, it would only 15 songs however. When I tried resynching with my work computer, I got the error message again. I hate to have to go out and buy a new one, but this is just not worth the aggravation.

  • Anonymous Nov 25, 2008

    tha mp3 doctor was not born on earth, he was born on a planet where all sentient beings are actually mp3's and ipods!
    thanks you alien!

  • madeline88 Dec 25, 2008

    I have an ipod touch and when i plug my ipod in my computer says found new hardware-insert dics but my ipod did not come with any discs

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There is no lock on the player itself, but double-check the dock itself to see if it has a lock switch or hold button. What was the full error msg that you got again? What did Apple tech support have you do?

If you have a Windows-based computer,
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

-Tha Mp3 Doctor

Posted on May 24, 2008

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THANK YOU SOOOOOO MUCH THAMP3 DOCTOR I AM GOING ON A TRIP U SAVED MY LIFE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!111111111

Posted on Jan 18, 2009

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When I turn on my ipod shuffle & hit play it blinks green and orange several times and won't play


The Apple iPod shuffle is a digital music player that contains a single indicator light that relays information about the device's battery condition, computer connection and any errors the device is having. The indicator light is capable of blinking red, green or orange as well as displaying a steady red, green or orange light. The iPod Shuffle includes a Universal Serial Bus interface and buttons on the front of the device for controlling music files.

Blinking Orange A blinking orange light indicates the iPod Shuffle is receiving an update via iTunes to the device's internal components. The update could include a patch to repair an error the player encountered once before, an update to the player's file-saving software, or a combination of security, repair and software updates. Updates are free and automatically sent directly from Apple through iTunes to your iPod shuffle before a sync process starts. Disconnecting iPod Shuffle When the player's light is blinking orange, do not unplug the device from your computer's USB port this will stop the update process and possible corrupt the device's internal hard drive. Let the update process and sync process finish before clicking "Eject" within iTunes and removing the player. Disk Use Enabled If you use your iPod Shuffle as a flash drive and not as a music player, a blinking orange light means that the device is connected to your computer and ready to accept files. The "Disk Use" enabled setting is changeable within iTunes if you decide to use your iPod Shuffle for music storage instead of file storage. When set up as a flash drive, the iPod Shuffle is assigned a drive letter by your computer's operating system and the drive lets you "drag and drop" files to the device. b> Charging If your iPod shuffle's battery is completely depleted or low on charge, connect the player to your computer immediately for charging then leave it connected to receive any updates to the device's software and internal components. Its indicator light may or may not blink orange until after it is fully charged. If the battery is low on charge or completely depleted, you may receive an error stating that the iPod is corrupt or needs restoring, close the error message and let the device fully charge.

b>

Feb 12, 2013 | Apple iPod Shuffle Second Gen.1 GB MP3...

1 Answer

It wont charge it blinks three times then stops


Hi,Okay, well, I don't want to be a shill for Apple (I mean, heck, I had to buy my Shuffle, so it's not like they're sponsoring this in any way! :-) so let's talk about the color sequences and what they mean.

First off, there are a number of different functions that are denoted by different color sequences, so flashing green might mean one thing when you're listening to music, and something else entirely when it's plugged in and charging or syncing with your PC.

The primary functions are powering on, charging, syncing, and general feedback. Let's look at each.

When you turn on your ipod shuffle, the light will indicate your current charge level:

green = 30-100% charge, you're good to cruise
orange = 10-30% charge, low, but still good for a short workout
red = less than 10% charge, time to plug it in
no light = too late, you've run out of juice

If you see an alternating pattern of green-orange-orange then your Shuffle's crashed or otherwise needs to be restored. Needless to say, that's not a good thing, but probably easy to fix when you hook it up to your PC or Mac.

When you're charging up your shuffle, there are three possible light states:

orange = charging
green = fully charged, unplug whenever you're ready to go
flashing orange = busy, either syncing or in use as a remote disk

When you're playing some music, you can see visual feedback on what's happening and what state you're in:

Press play and

solid green = you're playing music
flashing green = you're in pause mode

Press and hold play and

green-orange-orange-orange = you've disabled your buttons
orange-green-green-green = you've reenabled your buttons

That's bound to be one where people panic and fear that they've broken their shuffles, I bet. If your buttons aren't working at all on your Apple iPod Shuffle 2nd Gen, then press and hold your Play button to see what light sequence you're given. This is also shown by the Shuffle flashing orange when you push a button too.

If your player flashes alternating green and orange, you have no music in the shuffle. This can be because it's fresh out of the box, or because, well, something's happened and the music has vanished. Either way, time to sync with your iTunes library.

If you're seeing a flashing red sequence, you're just about out of battery and just need to plug it in so it can charge up.

Finally, Apple has some good tech notes on the new Shuffle too that you might want to check out if you're still a bit baffled by this tiny engineering wonder: Understanding status light behavior, Shuffle Second Gen, Frequently Asked Questions and iPod Shuffle Support Overview.

Feb 17, 2011 | Apple iPod shuffle Second Gen. Silver (1...

1 Answer

Ipod shuffle 2gb--will not sync


You may have to reset this iPod. WARNING, you may lose all your songs on the iPod, but they're on your computer anyway, right?

http://support.apple.com/kb/HT1320

Mar 19, 2009 | Apple iPod nano

1 Answer

Unable to sync ipod shuffle.


Thats because you cant sync Music into a shuffle Lol


Hope i helped
__SmartChick10_

Feb 15, 2009 | Apple iPod shuffle Second Gen. Silver (1...

1 Answer

Ipod Shuffle is not working! Please help!


I had the same problem with a new 2nd gen shuffle connecting it to my PowerMac G5 (OSX 10.4.11) with the latest iTunes (8.0.1). The problem is in the connector. The shuffle using the same connector for listening, syncing with iTunes, and charging. It appears to be insufficient for the G5 to interface with it because when I swapped it for a new Nano, the Nano worked just fine. I tried 2 new 2nd gen shuffles (and hours with in-store so-called genius's as well as tech supp in CA and noone could come up with a resolution). So I figured it had to be in the cable interface (the Nano using a multi-pin connection like the old ipod's used to) and that was exactly the problem. I spoke to someone who said they had a G4 and the shuffle worked fine with that, so it must just be a G5 issue.

Hope this helps....

Oct 20, 2008 | Apple iPod shuffle Second Gen. Silver (1...

1 Answer

Can you help me please


Did you load the software first? Is your OS compatible with that iPod? I would doublecheck http://www.apple.com/support/ if you have lost the needed software.

Aug 31, 2008 | Apple iPod shuffle Second Gen. Silver (1...

1 Answer

Help Me(:


Did you load the software first? Is your OS compatible with that iPod? I would doublecheck http://www.apple.com/support/ if you have lost the needed software.

Aug 31, 2008 | Apple iPod shuffle Second Gen. Silver (1...

1 Answer

Help Me(:


Did you load the software first? Is your OS compatible with that iPod? I would doublecheck http://www.apple.com/support/ if you have lost the needed software.

Aug 31, 2008 | Apple iPod shuffle Second Gen. Silver (1...

1 Answer

Ipod problem songs wont sync!!


Did you load the software first? Is your OS compatible with that iPod? I would doublecheck http://www.apple.com/support/ if you have lost the needed software.

Aug 31, 2008 | Apple iPod shuffle Second Gen. Silver (1...

1 Answer

Won't read my ipod


umm i had an apple aple updater and it gave me the same crop or an application error. are u using the new itunes 7? in the main dispplay of the ipod check the settings for auto sync and see if space is reserved for disk use......(a shuffle feature) lol

Dec 14, 2006 | Apple iPod nano

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