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I can open Skype and see who is online. I can place a call to contacts, and everything seems fine there. What I can't do is open a chat window, despite the fact that my friends are sending me messages. How do I fix this? I have tried quitting and restarting, I have uninstalled and reinstalled Skype, but nothing seems to work. I primarily use Skype for the chat function, and I am at a complete loss.

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  • kelseymacnei Sep 28, 2010

    This is pretty much all I can get it to do. Switching the view did not do anything. It will expand contacts if I click on them, and if I try to open a chat window, when I right-click on the Skype icon in my dock, it shows that there is a chat window open, even though clicking on it does nothing. Ideas?

  • kelseymacnei Sep 28, 2010

    AHA! I have fixed it, and I have a vague idea how.

    I have a Cintiq tablet, and the problem was that mirroring the displays somehow makes Skype want to display chats only on the tablet screen, even though the contact window displays on both screens. Disconnecting the tablet has fixed the problem, at least for now. I hope this helps figure out the problem for others as well.



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I am having a little problem with your question as this is another unknown issue. I hope you've tried double-clicking your friends name when he/she sends Instant Messages to you.

First try this, click "View" on the menu and check if "Compact View" or "Default View" is activated, if "compact view" is visible, then "Default View" is activated and if "Default View" is visible, then "Compact View" is visible. Click to switch the view and try if this helps or not.

I would like to request you to please send me a screenshot of the skype (press "PrintScreen" on the keybaord, open Paint or any photo editor and paste, crop if necessary and save the photo, then upload it here through "Picture" just below the "Comment" box,), that's the best. If there's no possibility, we better try a screenshare through Skype [Note that a test session on skype or through any app is terminated once the problem is fixed and the shared contacts are deleted instantly/ right after the session]. Actually we are not allowed to do this, but sometimes it's not possible if we don't do, but I keep my word not to break the FixYa's rules and regulations.

Anyway, let me know when you are done.

Good luck.

Thanks for using FixYa.

Posted on Sep 28, 2010

  • Lebanon Raingam
    Lebanon Raingam Sep 28, 2010

    Good to hear that, I was thinking about the hidden window, and as you said, it must have been with the tablet.

    If you need further help, let me know

    Once again Good luck.

    Thanks for using FixYa.



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How can I contact Skype when they say I have tried too many times. I have been a member for years.

How do contact Skype Customer Service
I can sign in to my Skype account
If you need help with something and you can sign in to your account:
1)Go to this support request page.
You'll be asked for your sign in details if you're not already signed in. Choose the topic and related problem you're having and then click Next.
2)Choose a contact method.
If you select Email Support, enter your details, describe the problem you're having, then click Send. We'll get back to you as soon as we can. If you select Text chat support, click start chat (you might be asked to confirm some details first). Make sure that your browser allows pop-ups, and you have no plug-ins enabled that could prevent the chat window from opening.
I can't sign into my Skype Account
Have you forgotten your username or password?
Then click the "forgot password/username" link then follow the prompts.
If your account has been suspended or if you think it may have been hacked or compromised, you can recover your account online.
If you still need to contact Customer Service:

Dec 20, 2015 | SKYPE Computers & Internet

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How do i get into my tagged messages on my my computer

If they are tagged e-mail messages open your email account and look at the top of the list in your inbox. If you mean instant messages/chat window it depends on which chat app you're using. Skype will let you view messages from each contact. Simply click on the contact's name.

Nov 25, 2014 | Computers & Internet

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One of my contacts cannot see me online and i can't see her either,meaning we cannot chat or make video calls.

check your skype settings... click online status...and choose online. if you choose offline people wont see you even if you are online..

Sep 21, 2011 | Skype IM

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I want to thalk in facebook.

Facebook affords its users several means of communicating with one another, from public posts made to the collective News Feed and individual users' Walls to direct, private messages. Facebook also allows for real-time chat communication between users who are both online -- this doesn't, however, include an option to chat using video as of this writing.

How Facebook Chat Works

Facebook chat functions much in the same way as standalone chat clients, such as AOL Instant Messenger and Windows Live Messenger. To chat with another user on Facebook, he must be one of your contacts and also be online. Two categories of online friends exist: Available and Idle. Available friends, which appear at the top of your chat list and have green dots next to their names, are actively using the site and, therefore, more likely to be available for chat. Idle users are not actively using Facebook, and although they're signed in, they may not be at their computer to chat.
Chat Capabilities

Facebook Chat is simple and, as of this writing, permits you only to send text in most cases. The one exception is in the case of emoticons. If you type ":)", for example, a yellow smiley face appears. Beyond this, Facebook Chat's list of features is rather limited. If you don't want to chat within the main Facebook interface, you can pop out the chat box and continue your conversation in a separate window. You can also make yourself go offline if you don't wish to chat with others or to let them chat with you.
Links and Videos

Although you may direct others to pictures, videos and other multimedia within chat -- namely, via text links to the URLs at which they're hosted -- it's not possible to embed images and videos themselves within a chat message. Furthermore, Facebook Chat isn't capable of video chatting, such as programs like Skype and Windows Live Messenger. If you want to communicate with one of your Facebook friends via video message, you won't be able to do so using Facebook Chat.
Skype Workaround

One potential workaround to Facebook not having video chat among its features is using Skype's Import Contacts feature. In addition to being able to import contacts from email clients such as MSN Hotmail and Gmail, you can enter your Facebook credentials and cross-reference your contact list to see which of your friends are also using Skype. After you've done this, use Skype to make free video calls with your Facebook friends who use the program.

I hope you find it very helpful. Thank you for using

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I do not how you make voice chat from my computer

  • Download the voice and video chat plug-in, quit all open browser windows, and install the plug-in.
  • Sign in to Gmail, iGoogle or orkut.
  • In your chat list, select the contact you want to call. If they have a camera icon next to their name, you can make a voice or video call to them; just click the camera icon to place a video call or the phone icon to place a voice call.
If your friend doesn't have a camera next to their name in your chat list, you can invite them to download the voice and video chat plug-in from the Video & more menu in a chat window. Even if your friend doesn't have a video camera, you can still have a voice chat or a 1-way video chat.

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I can see my online contact & chat whit them? should I download any software ? would you please help me?

i recommend you try skype instead, better sound and picture quality, easier to use:

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How to in to chat in skype pls.thank you


Right-click the name of the contact you'd like to chat with click on Start Chat

First open Skype application:
1) Click on "Start, > Programs > Skype
for Mac user,
Click "Applications," then "Skype."

2) Log into your Skype account with your user name and password,

3) Click "Contacts" in the horizontal text menu at the top of your Skype window.
4) Select "Add a Contact" from the drop down menu
you can Fill in the field with your friend's Skype name, email address or real name etc..
5) Click Search
6) Find the contact you'd like to chat with.
7) Right-click the name of the contact you'd like to chat with. This will prompt a pop-up window to appear.
8) Click "Start Chat" from the menu. There is a light-blue talk bubble next to the menu option. A new chat window will open offering a number of chat options.

hope this will help

Jan 22, 2010 | Google Computers & Internet

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When I attempt to make contact using skype ,my contact can see me but I cannot see him.and vice versa. My contact is quite proficient in the use of skype so the problem is probebly at my end.

try "adding" your friend to your contacts. You can do so by clicking on their name in the skype chat box with a right click, and select "add contact info".

If that doesn't work, then try to check your "online" status in the menu bar at the top of skype, and have your friend do the same.

The only other option is to close out skype and re open it, or restart your computers.

Good luck :)

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Contact on line but wont connect

i have skype 1.4.084 on XP SP2 and i'm behind a router SMC Baricade.
All works fine one month ago !

And i can't view my friends who are online.
If some one contact me i see him online.

Somebody know how to solve the problem ?


delete config.xml

Do not just install "over" the old version
quite often some files are not updated correct and get corrupt.

You can find Config.xml at:

Open Windows explorer select "show hidden files" in folder options

Paste or type %AppData%Skype in Windows or IE address bar.

Once you have found your Skype folder open your Skype username folder and look for the config.xml file.

delete config.xml any changes manually edited in this config.xml will be lost

exit Skype first

This config.xml will be rebuilt without any data loss, but hopefully error free, with next start of Skype.
Once you login again Skype will rebuild you config.xml file and download all you contacts.

Oct 20, 2009 | Skype IM

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