Question about Jabra BT350 Bluetooth Headset Headset

3 Answers

New jabra 350 can't be charged


i've bought a new Jabra BT350. As the manual, I put the AC charger into my headset. It suppose to give the red light, indicating it is being charged. But it didn't. Is it broken and i have to return it?

Please help me out. Thanks.

Posted by on

  • 8 more comments 
  • Anonymous Jun 09, 2008

    same problem here. i opened the package and tried to charge it. in a second, it had green light, then turned red, then the light turned off, but no charging light.

  • Anonymous Aug 25, 2008

    red light comes but it doesn't hold a charge

  • nedhelp Sep 04, 2008

    I just bought a new Jabra BT350 Bluetooth Headset and tried charging it. No light comes up and when I called Jabra they said it is a old model and will not be able to replace it be'cos it is 3 years old model. I will have to buy another one and end up losing the money on this one.

  • Anonymous Sep 08, 2008

    After plugging in there is not light. doesn't charge

  • Anonymous Sep 11, 2008

    the same problem here.

  • mguan100 Sep 28, 2008

    Is this piece designed to die? Even if it is an old model, but brand new earphone should still work. Jabra technicians, please explain...

  • Anonymous Sep 29, 2008

    Less than 10hrs on this headset...Now i plug it in and the red light stays lit, no charge. Jabra is cutting edge??? I don't think so!

  • bvsmithnh Nov 15, 2008

    I have had my Jabra BT350 for about a month, and when I go to charge it, I get a very faint red glow from the indictor LED. It doesn't turn green after leaving it the charger for over a day I have doubled and tripled checked the AC adapter is plugged in the correct way. I even used different electrical recepticals to make sure there wasn't a bad outlet.

  • Anonymous Dec 22, 2008

    same problem, it shows me a red then a green for a quick sec and then just dies, when i plug it in.
    i have 2 models bt150 and bt350 same problem with both !

    defective !! ??

  • Anonymous Jan 22, 2009

    two brand new out of box same problem...cannot charge battery..jabra tech support isn't interested


3 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Right out of the box i had the light flicker on me too. if you don't have warranty or receipt like i did try this. i'm not responsible if it doesn't work after!

peel off the blue part of plastic that has jabra on it. take a screwdriver and unscrew the star screws. take the cover off. using some wires, briefly connect a battery (i used a wireless drill battery) to the leads of the bluetooth battery. you'll see a spark.

now my thing is charging for the first time

Posted on Jan 02, 2009

Make sure your adapter isn't in upside down. It fits both ways.

Posted on Sep 08, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has answered 1,000 questions.

  • Master
  • 1,667 Answers

It is possible to have a defective earphone. I have seen this a number of times.

Jerry G.

Posted on Jun 06, 2008

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Dont know how to put jabra bluetooth earpiece it into pairing mode

Start with your headset turned off. Then, press and hold the answer/end button, until the indicator light is steadily lit in blue. It is in paring mode now. Then, make the bluetooth application on the device you want to pair your headset with, search for new devices. After a while, the BT350 headset should appear in the device' screen. Select it and make it connect. If a pairing code (or PIN, or passkey) is requested, enter '0000' (four zeros).
By the way, if your headset's user manual happens to be missing, feel free to download it from this location.
Hope it works for you.
Regards, Carlos

Jul 08, 2010 | Jabra BT350 Wireless Headset

1 Answer

I do not have my manual to sync my bt350 with my new phone how do I do this?

Before you use your Jabra BT350, you need to pair it with your mobile
1. Put the headset in pairing mode
• Make sure the headset is off.
• Press and hold the answer/end button until a solid blue light comes on.
2. Set your Bluetooth phone to ‘discover’ the Jabra BT350
Follow your phone’s instruction guide. This usually involves going to a
‘setup,’ ‘connect’ or ‘Bluetooth’ menu on your phone and selecting the
option to ‘discover’ or ‘add’ a Bluetooth device.* (See example from a
typical mobile phone in fig. 5)
3. Your phone will find the Jabra BT350
Your phone then asks if you want to pair with it. Accept by pressing ‘Yes’
or ‘OK’ on the phone and confirm with the passkey or PIN = 0000 (4

or go here

hope this helps

Jan 30, 2010 | Jabra BT350 Bluetooth Headset Headset

2 Answers

I charged the BT350 using the Jabra Charging

I called Jabra Support and they are sending out another unit. The technician indicated that the battery is likely defective and is not field replaceable.

Thank you,

Dec 11, 2009 | Jabra BT350 Bluetooth Headset Headset

1 Answer

An old headset I had would flash blue and orange when it was in discover mode, ( so the cell phone would find it to pair it up). This jabra I have will not go there. My cell phone just says cannot find...

Hello friend,
First, make sure that your headset is charged and then press and hold the "Answer/end" button until that the light becomes blue solid. at this time you can do a search on your phone to discover bluetooth devices.
Here is the link to download the user manual for more information:
if the device doesn't light on at all, you may need to try with another charger because in this the device is not charged at all.
Best Regards,

Oct 30, 2009 | Jabra BT350 Bluetooth Headset Headset

1 Answer

Jabra red light of death

seeing the red light tells you that the jabra isn't fried or shorted and that there is life but there is a problem, the red light isn't blue when it should be. so have you read the directions your ear piece came with when you first bought it?... hold the on button until you see the blue light stays on.(blue light will flash fast then slow then come to a complete stop and stay on) once blue light stays on that should mean you can now find the ear piece on your cell phone to link up. if problem still isn't fixed then you might as well buy a new one.

Aug 04, 2009 | Jabra BT350 Bluetooth Headset Headset

1 Answer

VBT2050 light will not stay on

light is suppose to go out after leaving charger. try holding call button down till light goes solid and than follow adding new device on tools in your cell. go to blue tooth and follow prompts , also pass key is 0000 or 1234. good luck and dont feel intimidated by it if your not used to it it will get better.

Jan 15, 2009 | Jabra BT350 Bluetooth Headset Headset

2 Answers

Jabra BT350 stopped connecting

BR, I had the same problem with my BT350 and my Razr V3c. I was finally able to resolve the problem by doing the following:
- delete BT350 from device list on Razr
- start Razr looking for device
- put BT350 in pairing mode while phone searching (hold answer button till solid blue light)
- phone will detect BT350 and retrieve name
- select Jabra BT350
- say 'yes' to bond with Jabra BT350
- enter passkey - 0000
- phone will connect with Jabra BT350

May 14, 2008 | Jabra BT350 Bluetooth Headset Headset

1 Answer

Jabra BT350 Bluetooth Headset

This is what I did:
1. open the headset by following these steps:
2. measure the voltage of the battery. If it is too low, the internal charger circuit may not like it. Mine was 2.6v.
3. Charge the battery "manually" by connecting to 3 serially connected rechargeable batteries (final voltage should be around 3.7v). Three NiMH AA batteries are fine.
4. Reassemble and hope your headset is back to business.

May 10, 2008 | Jabra BT350 Bluetooth Headset Headset

1 Answer

Jabra BT350 Headset

i had the same charging trouble with you. do you solve this out or anybody know this problem? please help

May 08, 2008 | Cell Phones

Not finding what you are looking for?
Jabra BT350 Bluetooth Headset Headset Logo

579 people viewed this question

Ask a Question

Usually answered in minutes!

Top Jabra Radio Communications Experts

TO Lady

Level 3 Expert

638 Answers

Greg Cann
Greg Cann

Level 3 Expert

1114 Answers

Michael Vincent Cruz

Level 3 Expert

868 Answers

Are you a Jabra Radio Communication Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides